Hotel dekat Pantai Tortuga

"checking in was very easy even we came very late after midnight, staff very nice, hotel like an museum very cozy, feel warm quiet and area quiet, very clean, bathrooms big and clean, staff cleans room everyday and change bed sheets everyday, and nice size swimming pool not deep very good for kids, location close to lot of activities, mall, restaurants, no laundry in hotel but there is close one in the area. the only down size thing only 4 option in breakfast but it was delicious and enough...

"i loved staying here definitely coming back"

"Outstanding service, top class hotel"

"Had the most amazing time here! Food was great and the servers and bartenders were so attentive! Big shout out to our bartender Christian he would find us wherever we were and knew our drink order by the second day and he was just so amazing! Also our bartender inside Barilla made us feel at home and made us new drinks we had never tried that were delicious! There were two other ladies that were bartenders inside by the lobby but I don’t remember their names but they were sweet and made great...

"Los empleados no son buenos en comunicación, no hay mucha variedad de comida."

"All the staff was very attentive. The hotel was very clean and the food was great. The only thing that was disappointing was that due to the time the ocean had to much seaweed. The hotel needs better night entertainment."

"Amazing resort! Staff was phenomenal. Will be visiting again."

"We had a wonderful stay at this hotel! The atmosphere is peaceful, relaxing, and perfect for anyone looking to unwind and enjoy a quieter vacation. One thing to note is that the hotel doesn’t offer a lot of entertainment or nightlife activities on-site. If you’re looking for a lively party scene or busy evening entertainment, this may not be the best fit. However, it’s within walking distance of Coco Bongo and several other nightclubs, so it’s easy to enjoy Cancun’s nightlife if you want...

"My boyfriend & I stayed here June 1st-6th & we had the BEST time. Every single day we were there we always had people offering to help us & asked if we needed anything. I was very happy with the service & the room service was also top tier. 10/10 recommend staying here if you plan on going to an all inclusive resort!"

"The hotel is in an excellent location, very clean and pleasant, right on the beach and very family-friendly"

"Habitación espaciosa y limpia. Todo funcionando al cien. Felicidades al mesero de room service, magnífico servicio!"

"Play makers keep the vibe going! Mojito was my favorite 😘"

"No every thing how i spected "

"Beautiful view with pool, bar, foods, some workout equipment and necessities like sunscreen, water, etc available for purchase at entrance. Free yoga classes, activities and welcome drinks to open connection between other hostel guests and/or staff. Air conditioned rooms cleaned daily. Luggage storage available if you arrive early or leave later than check in or out times. Would Absolutrly recommend again but there is some unfinished/broken pieces not removed or fixed. Saying that, Theyre not in...

"El hotel está bueno pero el servicio podría mejorar. Difícil para concretar una reservación en restaurantes y el servicio en la alberca era casi nulo. Dejé notas para el cumple de una niña y no me cumplieron con lo prometido en la reserva. Las playas y la locación muy buena"

"The rooms are clean and well-maintained, and the showers have consistent hot and cold water. The AC worked wonderfully, especially on humid nights. The staff was helpful, and they also answered any questions we had. Something I specifically liked was that the resort is family-oriented and that we did not have to deal with spring breakers getting wild. Personally, when I go to resorts, I am looking to relax by the pool between excursions and use a decently stocked gym to work out. The pool at...

"Overall, we had a decent stay, but for the price point, I expected a bit more transparency and a more elevated experience. The pros: the resort itself was very clean, the property was beautiful overall, and the staff was consistently friendly and welcoming throughout our stay. That said, there were a few disappointments. While the resort advertises itself as adults only, it really is not. There is only one lounge and one pool area that do not allow children, so if you are looking for a true...

"The only issue I have is that the resort air conditioning system needs to be serviced or upgraded. It was extremely hottt in the elevators. Also the elevators were extremely slow aswell. The Diamond experience was not what we expected. But overall it was a Fantastic experience"

"The overall property is good. Unfortunate timing had a lot of seaweed on the beach (obviously uncomfortable by the hotel) but did dampen the trip. Upgraded to a room with a balcony that I didn’t use and also joined the preferred club for my trip. Also didn’t use. The staff is very accommodating for all needs. The pools were clean. Alcohol could’ve been stronger when ordering cocktails. The culinary specific restaurants were good. The buffet was okay. The Hyatt company that owns the resort will...