Search Hotels Near Playa Ancha, Cancun

"Beautiful property with fantastic views. I cannot say enough great things about the staff. We never wanted for a single thing our entire stay. The activities were fun and we loved the nightlife and parties. We will be back! "

"This all-inclusive resort was truly All Inclusive! Everything was included from food, drinks (with alcohol), entertainment, gym, treats, and even tacos by the pool. The staff was super friendly, kind and helpful. The grounds were top notch."

"Very nice "

"The best part of this resort was the beach, nice soft sand. Unfortunately we didn't luck out with the best weather but it was ok. They have a good variety of food and no one got food poisoning so that's a bonus. The biggest issue was staff not knowing where things were and we didn't know where to go for events or things to do. For example we asked the staff where an event was at the front desk and they gave the wrong floor. The room cleaning service was late in the day when our little guy was sleeping and one day they didn't show so we asked at the desk for a cleaning and we avoided the room for at least 1.5hrs and when we went up to change they finally showed up so we had to go ask again. Other issues for little ones included stairs in the room for a toddler to fall down and a crib that definitely would not pass safety standards where we are from. Little guy could just climb right out onto our bed. There was also no wild life around to see other than a few birds, mostly pigeons. Shows are too late at night for young kids, start at 9pm. We were also given a room with a king size bed instead of two queen sizes as booked and one of our kids had to sleep on the couch. We discovered the kids zone one our third day and that is nice for kids. Otherwise less family friendly than we had hoped."

"Great location, clean rooms and friendly staff."

"Definitely not as good as the pictures. It is chaotic and loud. Not recommended. Unfortunately we booked it non refundable so and we were only there for a night and we have to leave because the conditions of the property are just not ideal. Don’t go there, waste of money "

" I recently stayed at this resort and, unfortunately, my experience was quite disappointing. The property itself is quite small, which might appeal to some, but it also means there are very limited amenities and not much to explore or enjoy during the stay. One of the biggest drawbacks was the lack of food options. The menu felt very restricted, and there wasn’t much variety to choose from, which became frustrating over multiple days. My best option was the buffet. The service also left a lot to be desired. The staff did not come across as particularly welcoming or attentive, which made the overall atmosphere feel less comfortable and relaxing than expected. Additionally, the entertainment provided was underwhelming. The shows were repetitive and not very engaging, so there wasn’t much to look forward to in the evenings. Overall, while the resort might suit someone looking for a very quiet and simple stay, it did not meet my expectations in terms of service, dining, or entertainment."

"It was too loud. You could hear the words to the songs being played by the pool clearly in your room. It was like I had my window open. "

"We were upgraded on arrival to a bedroom with a large outdoor terrace with sun loungers and palm trees. The bedroom was very spacious and light and the design of the room and bathroom and wardrobe area was excellent. The hotel facilities, lobby, reception and pool areas are all very well presented and well maintained. The location of the hotel is in a bay on a lovely stretch of beach and is a 15 minutes walk from shops, cafes and restaurants. The hotel staff are very welcoming and professional. We had a bed and breakfast package and the breakfast choice was first class. A special mention for our maid, Reyna, who cleaned our room (103) every day and was always smiling and cheerful. We would definitely stay at the hotel again."