Ryokan di Asia

"Clean, good onsen"

"We enjoyed our time here more than I could’ve expected. We had a huge travel day and got in late but ended our travel day in the onsen and had a very comfortable sleep. The staff are incredible and go above and beyond. Excellent experience!"

"Wonderful service and location, apparently had a 5.0 earthquake overnight which according to my wife was terrifying but slept through it so the bedding was excellent and well"

"Try to spend some time with the hotel’s activities"

"お風呂は"

"Nice place!"

"Hey! Don't just close this case so carelessly. Yes I added another person and agreed to pay the extra, that is the total amount that I'm supposed to be charged and paid at the hotel 70,392 yen, this is for 2 pax for the nights we stayed. HOWEVER, Expedia additionally charged me the original cost for 1 pax for the nights stayed which means I payed to both expedia and Baien hotel. You go work it out with the hotel who should have charged what, but I can confirm to you that the total cost should...

"良かった"

"国内在住者への本人確認運用と接客対応について 女子旅で利用させていただきました。 チェックイン時の本人確認の運用およびスタッフの方の対応について、非常に残念な思いをしました。 日本国内に居住しているにもかかわらず一律で在留カードの提示を求められ、理由や根拠について質問しても納得のいく説明が得られず、機械的な対応に終始されました。国内在住者の本人確認の要否や法的根拠について、ホテル内での運用ルールやスタッフ教育が徹底されていない印象を受けます。 せっかくの旅行でしたが、到着早々とても後味の悪い気持ちになってしまいました。法令に基づいた正しい運用の徹底と、お客様の疑問に寄り添った柔軟な接客対応への改善を強く望みます。"