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Pa'Xa Mama Hotel Boutique Cancun

3.0 star property
Downtown Cancun's welcoming boutique hotel offers travelers a central base with knowledgeable staff ready to provide local insights and assistance

Choose dates to view prices

Pa'Xa Mama Hotel Boutique sits in Downtown Cancun's center, where travelers connect with free WiFi in common areas. The multilingual staff helps guests navigate the region's attractions with tour assistance and local recommendations.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is Rp683.116
Rp913.635 total
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 005-007-007300/2025

We should mention

This property does not have any lifts

Frequently asked questions

Is Pa'Xa Mama Hotel Boutique Cancun pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pa'Xa Mama Hotel Boutique Cancun?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Pa'Xa Mama Hotel Boutique Cancun on 28 May 2026 start from Rp683.116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pa'Xa Mama Hotel Boutique Cancun?

This property doesn't offer parking.

What time is check-in at Pa'Xa Mama Hotel Boutique Cancun?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Pa'Xa Mama Hotel Boutique Cancun?

Checkout is at noon.

Where is Pa'Xa Mama Hotel Boutique Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Ceviche Square and Benito Juarez Municipal Building are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 126 out of 392 reviews
Rating 8 - Good. 154 out of 392 reviews
Rating 6 - Okay. 67 out of 392 reviews
Rating 4 - Poor. 19 out of 392 reviews
Rating 2 - Terrible. 26 out of 392 reviews

Reviews

Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Bon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building but clean. Close to everything, pick up locations for excursions, las palapas, restaurants.
Stayed 3 nights in May 2025
Verified

8/10 Good

Nickashay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people good surrounding
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to everything
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

mohammed Asif

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no hot water, no clean bedsheets and itchy as well. Very noisy as its next to main street, windows are not sound proof atall. Staff is very good and helpful.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Femke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Clean nice rooms, good quality price relation, good location. Cons: Takes a long time for hot water to come out, sometimes doesnt come out at all. They photocopied my passport which I think is unnecessary and risky (identity theft). If you are foreign i suggest you to hand in some library card instead of actual ID.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Good value, location, helpful staff.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The ppl in the counter was really helpful and polite
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been better if it had a self service breakfast
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Kavya

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's fine to sleep for a night , but the area is quite loud and there was no hot water !
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mayela

Liked: Cleanliness, staff & service
Disliked: Amenities
Area was a little noisy
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Jesus del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

wilhelm

Disliked: Cleanliness, property conditions & facilities
Not a good place
Stayed 1 night in Dec 2023
Verified

8/10 Good

Yomaira

Liked: Cleanliness, staff & service, property conditions & facilities
Two things: There is a problem with hot water and the noise on the streets because they have bars and restaurants around. So, be ready for it when you there. Other than that, I’m happy with everything else. The staff is pretty nice, very helpful and knowledgeable. I’ll definitely recommend it.
Verified

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor check in experience. The noise in the hallways was LOUD, every sound will echo, and the doors are poor quality. After not being able to sleep because of the noise, I remembered I had some ear plugs in my luggage, these helped a lot. If you're going to stay here, bring earplugs. The TV remote could not change channels. There was no cup or glass, so could not have a glass of water. Oh, did I mention how LOUD it was? The wifi was good.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Frank Wolff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a prison

Terrible stay. Hidden restrictions that you may not drink alcohol in the room. Had to sign declaration to that effect to check in. They would rummage through the waste to check it and that would result in a fine of 100 dollars, alternatively report it to the authorities who will give even higher fines. On hotels.com it was only stated that it was a non-smoking hotel. Checked out already after a single day. Not at the reception could they make themselves understood in English, everything was done via google translate. Constant noise in the hotel with doors slamming and staff walking through the corridors with loud walkie talkies. Felt like you were in a prison...
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido del exterior
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar centrico, las habitaciones en buenas condiciones, el personal muy amable, el precio accesible, bancos cercanos, transporte constante,
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Jeovani

Mi habitación no tenía agua en el inodoro, para una dos o tres noches máximo esta bien.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Amabilidad del personal, perfecto para un buen descanso.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Erika

Liked: Cleanliness, staff & service, amenities
Lo único que no me gustó es que no tienen elevador ,lo demás está muy bien para el precio,habitaciones muy amplias y cómodas
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Juan Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Muy estrictos en su hora de salida tanto q nos cobraron excedente , nos cobraron toallas q según estaban manchadas ,afuera del hotel muchos vagos vrea un ambiente de inseguridad .
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Griselda

Liked: Cleanliness, staff & service, amenities
Para pasar una noche está excelente falta mantenimiento a las instalaciones para que salga agua caliente tarda un rato Se me hizo segura bien ubicada y la atención buena
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Odilón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el personal es muy atento y amable las instalaciones bien es recomendable y volvería a hospedarme en este hotel
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable para descansar de la aventura cancunense, además de encontrar todo cerca de ahí.
Stayed 6 nights in Apr 2025