Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property class: 4

Choose dates to view prices

Located close to La Isla Shopping Mall and Forum Beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides free water park access, a nightclub and an airport shuttle. Indulge in reflexology, a manicure/pedicure and a sports massage at Aura Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Mexican cuisine and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is Rp4.334.927
Rp5.328.786 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Master Suite King

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.

Master Suite King

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

A spacious hotel room with a large bed, a balcony with a view of the ocean, and a seating area with wicker furniture.

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

A couple in a swimming pool with a view of the ocean and palm trees.

Junior Suite King Beachfront Swim up

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Accessible

A hotel room with two beds, a nightstand with a lamp, and a flower vase.

Junior Suite Double Accessible

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Accessible

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.

Junior Suite King Accessible

  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite, King Bunk and Trundle Bed

A hotel room with a large bed, a ceiling fan, a TV, a coffee maker, and a view of the outside balcony.

Family Junior Suite, King Bunk and Trundle Bed

7.4 out of 10
Good
(25 reviews)
  • Resort view
  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

View all photos for Deluxe Junior Suite Double Lagoonview

A hotel room with two beds, a nightstand, a lamp, and a decorative wall panel.

Deluxe Junior Suite Double Lagoonview

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

A hotel room with a bed, a sofa, a painting of palm trees, a ceiling fan, and a window with curtains.

Deluxe Junior Suite King Lagoonview

9.4 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Ocean View Double

A hotel room with a large bed, a desk, a chair, a large window with curtains, and a ceiling fan.

Deluxe Junior Suite Ocean View Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Beachfront

A hotel room with two beds, a TV, a coffee maker, and a view of the beach.

Junior Suite Double Beachfront

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront

A modern hotel room with a bed, a sofa, a small table, and a painting of palm trees.

Junior Suite King Beachfront

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Ocean View King

A hotel room with a bed, a sofa, a painting of palm trees, a ceiling fan, and a window with curtains.

Deluxe Junior Suite Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Room

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

A hotel room with a large bed, a ceiling fan, a TV, and a view of the ocean.

Master Suite Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

A hotel room with two beds, each with a teal bedspread, white linens, and matching pillows. There is a wooden headboard with a herringbone pattern and a wall-mounted lamp between the beds.

Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

A hotel room with a bed, a sofa, a coffee table, a painting of palm trees, and a window with curtains.

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, each with a teal bedspread, white linens, and matching pillows. There is a wooden headboard with a herringbone pattern and a wall-mounted lamp between the beds.

Junior Suite Ocean View Double

8.2 out of 10
Very good
(36 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

A hotel room with two beds, a nightstand with a lamp, and a flower vase.

Junior Suite Double

8.2 out of 10
Very good
(79 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

A hotel room with a large bed, a ceiling fan, a view of the sea, a dining area with a table and chairs, and a kitchenette.

Junior Suite King

8.8 out of 10
Excellent
(100 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Bed

A hotel room with two beds, a ceiling fan, a TV, a balcony with a view of palm trees, and a dining area with chairs and a table.

Standard Double Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

A modern hotel room with a large bed, a flat-screen TV, a desk, and a balcony with a view.

Junior Suite Ocean View King

8.8 out of 10
Excellent
(51 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Room

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.

King Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighbourhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.2 km
  • A beach with turquoise waters, people swimming and sunbathing, and high-rise hotels in the background.
    Chac Mool Beach
    18 min walk - 1.5 km
  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    18 min walk - 1.5 km
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    3 min drive - 1.8 km
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Restaurants

  • El Mirador
    8 min walk
  • Bubba Gump Shrimp Co.
    4 min walk
  • Flor De Sal
    7 min walk
  • Viaggio
    1 min walk
  • El Oriental
    7 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

  • Property highlights
  • Near La Isla Shopping Mall and Forum Beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides free water park access, a nightclub and an airport shuttle. Treat yourself to reflexology, a manicure/pedicure or a sports massage at Aura Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Mexican cuisine and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a beach bar and a poolside bar.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a banquet hall
    • Beach towels, barbecues and a 24-hour front desk
    • Guest reviews say great things about the family-friendly amenities, dining options and breakfast
  • Room features
  • All 458 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with showers and baths or showers
    • 55-inch plasma TVs with cable channels
    • Wardrobes/cupboards, recycling and childcare services

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals and snacks included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Football

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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The price is Rp4.034.221
Rp4.963.491 total
includes taxes & fees
15 Nov - 16 Nov
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Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on 19 Nov 2026 start from Rp4.334.927, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Self-parking and valet parking are free at this property.

What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Checkout is at noon.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, the property is all-inclusive. Activities include football.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4309 out of 6787 reviews
Rating 8 - Good. 1495 out of 6787 reviews
Rating 6 - Okay. 576 out of 6787 reviews
Rating 4 - Poor. 191 out of 6787 reviews
Rating 2 - Terrible. 216 out of 6787 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach.. pools great for kids.. Need to modify daily buffet menu
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome all inclusive, great for families
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, kind and hardworking staff
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, kid friendly, safe
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with how attentive all the staff and waiters were at the beach, at the pool, at the coffee shop and all the restaurants. The drinks were great and plentiful.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort. The whole staff was super friendly and welcoming. I did the spa and recommended a massage by the ocean. The kids water area was closed during our stay which was a bummer but the kids still had a blast.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean and helpful hotel , beast service and great food 😊✌️
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top tier
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and property were so clean! Entertainment staff were the best by the pool! Lots of stuff for kids to play at the pool! Food was very good and a lot of selection for kids also! Definitely will go again!!! Kim
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Very helpful and accommodating staff. Family friendly. This is the second time I have stayed and would return again.
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming to this hotel for years now and it's pretty consistent - friendly staff, always clean, food is fantastic, and I love that the coffee shop with pastries is 24hrs!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice very clean. Definitely will go again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fish tacos were amazing!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent food.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience the food was amazing the staff were very nice and friendly
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were excellent
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly the room was clean and the food was good a lot of options. The staff Was nice even they never refill our little fridge at the room it never happened to us in an all inclusive
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food was the dinner restaurants. They cleaned your room everyday and free coffee with snacks was wonderful
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Food was very good, hotel is outdated. Not much to do for adults even though it’s is a family friendly hotel. Not a lot to offer adults. Staff was attentive.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, food and the entire resort. Best experience.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, delicious food and friendly staff
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! From staffs to room!! Great staffs indeed!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, everything is close to each other(pool, beach, snacks) highly recommand
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great....beach, excursions, resort, restaurants!! The staff was so helpful and friendly. Our room was absolutely beautiful!! My husband and I stayed in the junior suite king oceanview and it was spectacular!! The food was delicious!! Highly recommend this resort!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good shows
Stayed 6 nights in Aug 2026