Hotel Riu Palace Peninsula - All Inclusive

Property class: 4

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Near Tortuga Beach and Langosta Beach, Hotel Riu Palace Peninsula - All Inclusive provides a free breakfast buffet, a swim-up bar and a poolside bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body wrap or a massage at Renova Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, windsurfing and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included

Room options

Available filters for rooms
Showing 82 of 82 rooms

Room

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Room

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(376 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.8 out of 10
Excellent
(111 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Superior | C)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite (Villas, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (C)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (L)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Villa (Suite, Elite Clube, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa (Suite, Elite Club, + 18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (M)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Sea View (Superior | M)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Sea View (Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Villa (Suite, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa (Suite, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas, Elite Club +18, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club +18, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club+18,B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located on the beach, Hotel Riu Palace Peninsula - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and La Isla Shopping Mall. Travelling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 km
  • A beach with rows of sun loungers and a thatched-roof structure.
    Langosta Beach
    8 min walk - 0.7 km
  • A beach with a hotel, palm trees, and a pier extending into the ocean.
    Tortuga Beach
    9 min walk - 0.8 km
  • A colorful tower with a flower-like design against a clear blue sky.
    Escénica Tower
    2 min drive - 1.8 km
  • A pier with a thatched-roof building, a tall metal structure, and a sailboat in turquoise waters.
    Playa Tortugas
    3 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    27 min drive

Restaurants

  • Breakfast
    4 min walk
  • Swim-up Bar
    3 min walk
  • Lobby Bar
    7 min walk
  • RIU Caribe Pizzeria
    4 min walk
  • La Palapa
    13 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

  • Upscale all-inclusive property remodelled in 2026 and located near Langosta Beach
  • Near Tortuga Beach, Hotel Riu Palace Peninsula - All Inclusive provides a free breakfast buffet, a swim-up bar and a poolside bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body wrap or a massage at Renova Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, windsurfing and kayaking. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 5 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar
    • Free self-parking
    • Babysitting (surcharge), ATM/banking services and a 24-hour front desk
    • A porter/bellboy, a TV in reception and secured bike storage
    • Guest reviews speak highly of the family-friendly amenities, breakfast and beach locale
  • Room features
  • All 618 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Scuba-diving lessons
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Volleyball
    • Children's club

Lessons/classes/games

    • Aerobics
    • Water fitness

Entertainment

  • On-site entertainment and activities

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Elite Club Restaurant
  • Krystal
  • Malecón
  • Sakura

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Renovated entire property - April 2026
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-004009/2025

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Palace Peninsula - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Palace Peninsula - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Peninsula - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Peninsula - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Peninsula - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Peninsula - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Palace Peninsula - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Nichupté Lagoon, Langosta Beach and Tortuga Beach. Escénica Tower and Teatro de Cancún are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Peninsula - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3142 out of 4702 reviews
Rating 8 - Good. 854 out of 4702 reviews
Rating 6 - Okay. 355 out of 4702 reviews
Rating 4 - Poor. 141 out of 4702 reviews
Rating 2 - Terrible. 210 out of 4702 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean food was plenty
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new update on the hotel was amazing all the staff were so friendly and welcoming will be staying there again best vacation
Stayed 9 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful /rooms very clean / food was good/ beach was clean/ service over all was great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive out here!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes a beautiful place a paradise
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean, the staff was super attentive amazing customer service. The food was delicious. It was just the perfect hotel to stay at when you’re visiting Cancun.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff great resort
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive hotel when they mean all inclusive it is , best atmosphere out there best beaches and activity’s on the beach to get done
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Buffet was very good!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg! Had the best time ever, I would love to stay longer next time. The room was perfect, the staff were super friendly. The food was great specially the bars. Going back soon!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 resort very clean , a lot of cool amenities. Will be back soon
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience! The hotel was very clean, the staff was friendly and helpful, and the food and drinks were excellent. We really enjoyed our stay and would definitely come back. Highly recommended!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great family vacation we Uesd to do it every year same hotel
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing updates. Great staff and lots to do
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel! The room was clean, comfortable, and well-maintained, and the staff were friendly, welcoming, and very helpful. The location was convenient, and the overall atmosphere was relaxing and enjoyable. Everything was well organized, and the service exceeded my expectations. I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay. I’ll happily stay here again on my next visit!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast at this hotel. The staff make it worth my time especially Jesus Antonio, very friendly and attentive. Will definitely come back here again
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at a Rui. The staff, activities and amenities never disappoint. We shall continue to book our vacations with them. I should add they had recently renovated the resort, it was amazing!!
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Took them about 3 hours after our arrival to give us a room finally after complaining a number of times we were accommodated with an upgraded room. Food was terrible. Resort is beautiful and clean.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great resort with clean facilities and nice amenities. Unfortunately, the staff split up our family and proved quite unhelpful throughout the trip.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms everyday and good food. Didn’t get me sick and the parties are insane. Great for the price
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start place beautiful rooms clean clean Restaurants the best in town Service 10 stars no 5 the best Me and my daughter we had bless time at the resort I do highly recommend The best in town
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time and i really love the revovations they did. The food was amazing
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente and professional service.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth stay at Riu peninsula! We mainly love the beach there - staff is great! Newly renovated and I love the color scheme much more than the old one! The noise from Riu party next door was a bit much specially twice in one week
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Palace Peninsula exceeded our expectations. Everything was impeccable from beginning to end. The buffet was excellent, with a great variety of food that was constantly being refreshed, so we never felt the need to visit the other restaurants. Our room had been recently renovated and was very well equipped, comfortable, and beautifully maintained. And the views of that incredible Caribbean sea are simply breathtaking, truly one of the highlights of the stay. We highly recommend this hotel. We had a wonderful experience and would definitely come back. Best, Sandra & Abel
Stayed 2 nights in Sep 2026