Search Hotels Near Blu Riviera Maya, Puerto Aventuras

"The Scene is outstanding. The food is avg and only two beer options. Housekeeping will not respond to your needs right away. I’ll keep this location in my file. However, I want to consider other options due to hype and being let down. "

"The resort appears to be older but my room had signs of being renovated to be modern with an updated bathroom. The resort is clean with staff sweeping, collecting used drink cups, etc. Housekeeping did a great job keeping my room cleaned daily. The staff at the restaurants and pool were friendly. I booked my reservation at the resort using Expedia in order to join friends who were also staying at the resort. At the time of my booking, I was not made aware of the different tier reservations (VIP, etc.). My friends checked in two days before me and had the upgraded VIP booking. When I checked in, I was unaware of the tier bookings and requested to have the same tier booking as my friends so that I can access the VIP pool, restaurants, etc. but was denied the request by the front desk as there was no room available to match my friends booking tiers. This impacted my time spent with friends at the resort considering I could not join them in the areas they were allowed to be in. I would suggest including the tier information at the time of booking to avoid confusion when traveling with large groups who have separate bookings. Additionally, most of the reservation required restaurants were booked for 3 days after my arrival which left me with limited dinner options during my 4 night stay. Overall, the rate that I paid for my stay was comparable to my experience."

"Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok. "

"Very kind and helpful staff. "

"The buffets were great, rooms were large and clean. The resort was clean with plenty of activities to do for the whole family. The adults only section was amazing we will be back. Did not enjoy the pressure of signing up for a legendary package. Wasted 3hrs because we were told we had to sit there to receive our 200 per day credit "

"The pool was amazing, the staff super friendly! The food was serve very fast and was always delicious. The staff of entertainment was perfect. Thank you so much! My dog was with me and they were very open about it, thank you! "

"Such an awesome pool and they are right on the beach "

"Chez Waffle has a pretty back lounge area with view of the water and fish swimming into the inlet. The condition of the rooms is a bit dated. The prices of food on the high side. It is extremely quiet in this gated community. If you want lots to do, you are isolated. I did diviving and day trips every day, so spend little time at the hotel (only evenings). The local busses that run between Playa an d Tulum are excellent. Very cheap! Overall, enjoyed my stay and would do this again. I recommend it."

"More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. "