Search Hotels Near London Underwriting Centre, London

"Great room, helpful staff"

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"The room was clean modern and spacious. It was strange however, that they gave us a room on the 8th floor— which the elevators did not go up to and so we had to take the stairs— and when we explained that we have slight physical issues which makes climbing stairs difficult, we were told we should have picked a different room category then (how were we supposed to know that?). In fact, my only grievances with my experience at Tower Suites were with the staff who were all smug, condescending, short, and passive aggressive. I believe for the premium of this hotel, the staff should be receiving better hospitality training. "

"Modern hotel short walk to The Eye, Big Ben, The Parliament and Westminster Abby all with 5-10 mins"

"Air con worked fine, no issues. Not many shops nearby but plenty of bars, cafes and restaurants. Really close to Aldgate tube stop."

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Hotel is great but starting to age a bit. Not a very convenient location for transportation in and around London."

"The location of the property is great but the rooms are not good. The room was dusty and had a strange smell. The conditioner was missing in my room. There are water refill stations outside near the elevator which took forever to refill. For a 4 star hotel they charge to use an umbrella, which no other hotels do. The hotel is not worth the price "

"The location of the hotel is excellent, food was amazing, great amenities, beautiful hotel, very kind and professional staff. "