10/10 Excellent
lucy
4 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
lucy
Stayed 7 nights in Apr 2025
Aparthotel
La Papaya 15
4.5 star property
Photo gallery for La Papaya 15
Travelers find beach bars easily accessible from this central property. The garden offers a peaceful spot to relax, and the outdoor pool provides refreshment after exploring. Practical amenities like dry cleaning, express check-in, and luggage storage maximize vacation time.
Reviews
1010 out of 10
Exceptional
Apart-hotel
2 bedrooms2 bathroomsSleeps 5
Popular amenities
- Pool
- Kitchen
- Parking included
- Free Wi-Fi
- Air-conditioning
- Laundry room
Add dates for prices
About this property
La Papaya 15
This aparthotel features an outdoor pool, 20 beach bars and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. The apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a jetted bath, and other amenities include a kitchen with a fridge and a stovetop. Housekeeping is available on request.
Air-conditioned accommodation at this aparthotel offers complimentary bottles of water and coffee/tea makers. This accommodation is furnished with dining tables and kitchen islands. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Property amenities
Beach
- Sandy beach nearby
- Beach club (surcharge)
Pool/Spa
- In-room massages
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transport
- Free secured, covered self parking on site
- Limited on-site self parking
Kitchen
- Blender
- Cleaning supplies
- Coffee grinder
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Hob
- Ice maker
- Kitchen island
- Microwave
- Paper towels
- Toaster
- Toaster oven
Dining
- 20 beach bars
- Dining table
Bedrooms
- 2 bedrooms
- Pillowtop mattress
- Premium bedding
Bathroom
- 2 private bathrooms
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Toothbrush and toothpaste (on request)
- Towels provided
Living spaces
- Dining table
Entertainment
- 42-inch Smart TV with cable channels
- Netflix
- Streaming services
Outdoor areas
- Fenced yard
- Garden
- Outdoor furniture
- Picnic area
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk chair
- Laptop workspace
Comfort
- Air conditioning
- Ceiling fan
- Fan
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Lever door handles
- Lift (122 centimetre wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk (91 centimetre high)
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- Concierge services
- Free bottled water
- Guidebooks
- Housekeeping (on request) (for a fee)
- Iron/ironing board on request
- Local maps
- Luggage storage
- Meal delivery service
- Restaurant dining guides
- Tour and ticket assistance
Things to do
- Snorkelling nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- Cleaning products are eco-friendly
- Garden
- Housekeeping (on request)
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Smoking
Smoking allowed: in designated areas
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: USD 70 per accommodation, per week.
- Utility fee: USD 10 per accommodation, per night
- Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
- Bicycle storage
- Concierge service
- In-room bottled water
- Pool access
We have included all charges provided to us by the property.
Optional extras
- Early check-in fee: USD 40 (subject to availability)
- Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
- Late check-out fee: USD 40 (subject to availability)
- Cleaning/housekeeping/linen fee: USD 1200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen
About the area
Located near the beach, this aparthotel is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida6 min walk - 0.6 km
Playa del Carmen Main Beach8 min walk - 0.7 km
Playacar Beach11 min walk - 1.0 km- Central Square3 min walk - 0.3 km
- Playa del Carmen Maritime Terminal11 min walk - 1.0 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
Restaurants
- El Fogón Fiesta Jarocha2 min walk
- Club SociaL1 min walk
- Café Andrade3 min walk
- Osteria De Roma1 min walk
- Aguas Frescas3 min walk
Frequently asked questions
Does La Papaya 15 have a pool?
Yes, this property has an outdoor pool.
Is La Papaya 15 pet-friendly?
No, pets are not allowed at this property.
How much is parking at La Papaya 15?
Self-parking is free at this property.
What time is check-in at La Papaya 15?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available from 9:00 PM to 9:00 AM for a fee of USD 40.
What time is check-out at La Papaya 15?
Checkout is at 11:00 AM. Late checkout is available for USD 40 (subject to availability).
Where is La Papaya 15 located?
Located in Downtown Playa del Carmen, this luxury aparthotel is within a 10-minute walk of Mercado Playa del Carmen, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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La Papaya 15 Reviews
Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Property conditions & facilities