Hotel dekat Shinewater Park

"First room was unusable due to extreme noise all night, and I only got moved the next day after reporting it. The first night was therefore effectively lost and no refund was given. Also concerning: the hotel took full credit card details, including the security code (CVV), and wrote them down on a piece of paper, which is unsafe practice. Overall, poor handling of a serious issue and questionable payment security procedures. Expedia offered only a small goodwill credit, which did not reflect...

"The staff were amazing from the front desk Darcy and mum to the night porter, who could not do enough for us brilliant. Would recommend to all ages and jealous that we’re not still there. Carnival was great; only thing is if you’re down for this event next year, find parking first early, as it’s at a premiere. Massive shout out again to all. 👍😘"

"We knowingly booked a small room. The room itself was clean and decent enough. It was an extremely hot day so could have done with A/C or at least a better fan than that provided. The bathroom was too tiny to be practical. There was no shelf in the tiny shower and there was not enough room to bend down and pick shower gel off the floor. Overall the price was very reasonable so we were not expecting the world. Staff were friendly, the room was clean, and the bed was comfortable."

"Very quirky b and b with a warm welcome and a good breakfast - have stayed here several times and always a good experience!"

"Close to everything"

"Yes"

"The room was clean, staff were accommodating and the room service food was great. My only issue was the room smelt of paint which gave me a headache after a few hours."

"Room was extremely clean but room was very hot, little fan in the room but wasn’t much of help. Also no cold water in the shower but overall was a good stay"

"Nice stay all around, pleasant staff, nice breakfast but then rooms facing the rear residential comlex/road can get noisy from cars especially with windows open."

"Wonderful stay Well situated for exploring the area All expected amenities provided Excellent food"

"Staff were very pleasant and helpful and the room was clean. The decor was dated but everything was well maintained. The hotel was dog friendly and in a central location with a sea view and lots of amenities nearby. We had a lovely stay."

"At arrival, the building was beautiful to behold- unbeknownst to us, it would hold a number of things that wouldnt quite match the outer beauty of the building. The staff were friendly enough, and the overall vibe in the lobby was cozy and gave a vintage vibe. After acquiring our keys, we made our way up the tiny (but charming) elevator and up to our room on the third floor. We arrived and opened our room door. The smell.of chamomile hung heavily in the air- but it wasnt unpleasant, just...

"Good convenient place to stay."

"Clean room, good view, helpful ataff"

"Lovely stay Nice friendly helpful staff"

"I don’t recommend this hotel. Its only positive qualitiy is location. The first room we were given (3rd floor, lift out of order) smelt of stale tobacco smoke (despite 'no smoking' signs). We asked to change. The next room had an unwashed bathroom floor. The 3rd was small but we took it because it was cleaner and had a better view. When I noticed there was only one bath towel, I went down to speak to the male receptionist. I collected the extra towel from his office but the teabags he agreed to...

"Good value for money / very quiet and well located for the pier and beach - only criticism was that the bed was too soft for me - would stay here again though"

"We booked The Relais Cooden beach via Expedia particularly for its location and spa facilities. We had booked the "Cosy double room" because that was all that was left. On arrival we tried to book spa treatments but there were no available bookings during our three night stay. This was disappointing as there was no mention on the Expedia website that you needed to book in advance. Apparently, guests who booked directly with the hotel enjoyed free use of the spa whereas booking through Expedia...