Search Hotels Near Splash Water Park, Punta Cana

"The rooms were clean, but not replenished daily unless you asked. Staff was very friendly, Maria did a great job with the crafts, Not a lot of entertainment scheduled. Not as kid friendly as we thought a family resort would be."

"I love staying at the Riu. Definitely family friendly. "

"Went to the Spa twice, it was amazing. Great place to go, relax, and have fun. The Staff is amazing."

"The pools were awesome! "

"Spectacular stay! Best location, food and staff "

"I enjoyed the pool the services was excellent but only thing wrong was the room air conditioner was not working properly I complained about it they was supposed to fix it but they never did and my husband and I had to sleep 4 night in a hot room"

"Amenities were awesome always something to do and entertainment was great loved the lazy river!!. Unfortunately, check in is slow, most staff was not very friendly. Could not understand you and you were pretty much ignored unless you were tipping a substantial amount of money. The restaurants were pretty much slow and disgusting, physically got ill from the steakhouse, except for Rio, the Brazilian restaurant, which is tiptop amazing! if you are looking to get US cash currency good luck as it’s hard to come by at the resort. The casino is more like an arcade. It was laughable and definitely should not be used as a marketing tool for this resort. For the most part clean, but the structure is older, and half the lights kept going out in n our room we had to keep resetting the circuit breaker and banging on the AC fan as it continued to make noise, and the water spout for the shower had barely any pressure and hardly worked and! beds were not the softest in the world! I was hoping it would just be the resort, but we got the same kind of service off the resort too during excursions. I never review and I’m not the one to complain , but I have to say we will not be going back to the DR, although we made the best of it.!"

"The staff was wonderful, helpful, and attentive. The rooms are great. Sure, they could use some updating, but we weren't there to enjoy the rooms! The pools, the food, and the beach were all fantastic. This was our second time at the Aquamarine, and we will definitely come back. "

"Dining: The buffet and restaurants are excellent. Tip: Use the app to book reservations before you arrive and screenshot the confirmation to show staff. • Families: Stay near the waterpark! It’s perfect for kids and easy for parents to supervise. • Cleanliness: The rooms were always kept very clean. Cons: • Reception: No welcome drinks and unhelpful over the phone. They often tell you to walk to the lobby rather than answering questions. • Maintenance: Housekeeping frequently forgot to refill coffee, the mini-fridge, or shower gel. • Bar/Room Service: Bartenders struggled with basic drinks. Room service is prompt by day but unreliable at night. • Beach: Extremely crowded every day. Summary: Great for foodies and families, but the service needs a major upgrade. Be prepared for some "DIY" troubleshooting with the staff"