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Andaz Tokyo Toranomon Hills - a concept by Hyatt

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Luxury
5.0 star property
9.6

Exceptional

Urban elegance with stunning city views

Urban sophistication meets modern luxury with spacious rooms offering exceptional layouts and fabulous city views. Delight in the beautiful pool, top-roof bar, and unique touches like Haribo sweets at reception.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp9.320.176
Rp11.790.023 total
15 Jun - 16 Jun

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  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 5000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Andaz Tokyo Toranomon Hills - a concept by Hyatt on 15 Jun 2026 start from Rp9.320.176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Tokyo Toranomon Hills - a concept by Hyatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Self-parking is available for JPY 5000.00 per day.

What time is check-in at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Andaz Tokyo Toranomon Hills - a concept by Hyatt?

Checkout is at noon.

Does Andaz Tokyo Toranomon Hills - a concept by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1150 per person applies.

Where is Andaz Tokyo Toranomon Hills - a concept by Hyatt located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Meiji Jingu Shrine and Sensoji Temple are also within 6 mi (10 km). Toranomon Hills Station and Toranomon Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 489 out of 620 reviews
Rating 8 - Good. 98 out of 620 reviews
Rating 6 - Okay. 21 out of 620 reviews
Rating 4 - Poor. 7 out of 620 reviews
Rating 2 - Terrible. 5 out of 620 reviews

Reviews

Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great. It has a great Skylight View and great drinks
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch, one of the best places in Tokyo

Outstanding all around - one of the best places to stay in Tokyo, hands down. Japanese zen style design, exceptionally friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels are about People

Absolutely amazing Staff so warm and thoughtful which always makes for an amazing experience 🙏
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Dimitri

Fantastic hotel, staff went above and beyond to make our stay amazing.Momoko Uchino made our check in process seamless. The restaurant is excellent and topped off with night cap cocktails at the roof top bar was the cherry on the cake. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Ruizheng

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and the top roof bar
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection!

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

HWAMOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Karen Sukki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

service at it's best!!! will definitely come back!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

GREGORY LOWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The room was terrific and the staff were all very pleasant.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing room with amazing views. fabulous customer service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sui Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful attentive staff !
Stayed 11 nights in Apr 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Azadeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great facilities, great staff. Highly recommend.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great service and close proximity to subway and restaurants.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view with Tokyo Tower!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

mona

Liked: Amenities, property conditions & facilities
The kids loved the pool and little haribo candies at the reception area
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cleanness

Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ching Yee Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have more choices of snacks
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!
Stayed 4 nights in Jun 2023