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Henn na Hotel Tokyo Hamamatsucho

3.0 star property
A stone's throw from Tokyo Tower, this hotel offers comfort and convenience, with smooth check-in, tasty meals, and helpful staff.

Choose dates to view prices

Henn na Hotel Tokyo Hamamatsucho delivers a comfortable experience with reliable in-room WiFi and an on-site restaurant. Previous guests consistently highlight the hotel's excellent condition and the team's attentive service throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is Rp1.264.620
Rp1.391.093 total
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Please note: Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1300 for adults and from JPY 700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guestrooms are equipped with LG Styler Steam Clothing Care Systems.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Henn na Hotel Tokyo Hamamatsucho pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Henn na Hotel Tokyo Hamamatsucho?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Henn na Hotel Tokyo Hamamatsucho on 7 Jun 2026 start from Rp1.264.620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Henn na Hotel Tokyo Hamamatsucho?

This property doesn't offer parking.

What time is check-in at Henn na Hotel Tokyo Hamamatsucho?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Henn na Hotel Tokyo Hamamatsucho?

Checkout is at 11:00 AM.

Where is Henn na Hotel Tokyo Hamamatsucho located?

Located in Minato, this hotel is 0.7 mi (1.2 km) from Tokyo Tower, and within 3 mi (5 km) of Tokyo Bay and Tokyo Imperial Palace. Shibuya Crossing and Tokyo Big Sight are also within 6 mi (10 km). Daimon Station and Hamamatsucho Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 427 out of 858 reviews
Rating 8 - Good. 296 out of 858 reviews
Rating 6 - Okay. 102 out of 858 reviews
Rating 4 - Poor. 25 out of 858 reviews
Rating 2 - Terrible. 8 out of 858 reviews

Reviews

Verified

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Xiaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Break first was good. The tower view through the room is amazing.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops /restaurants / bars nearby (esp Tower of Ramen), great for transport all round too. Room was tiny but you get what you pay for, we were out all day so didn’t spend much time in the room and we managed easily by being organised
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Chung-Ping

Liked: Cleanliness, staff & service, amenities
It’s very close to the station,and the room is very clean. The automatic check in system also very convenient.Best of all,they offer free luggage storage.Highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WEI LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience stores and eateries around the hotel. Staff though was not at front counter but was quite to reply when I emailed them.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness
Great view, lovely room, well equipped.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our last two nights in Japan was our requirement, and Henn na Hotel was perfect for that. On a direct line from Tokyo station and steps away from the monorail to the airport. Walking distance to Hama-Rikyu Onshi-teien and Kyu-Shibarikyu Onshi-teien gardens, Tokyo Tower, shopping, and dining. Small but clean and efficient rooms. To cap it off, it is the famous and quintessentially Japanese robot hotel with animatronic reception desk.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were tiny. Not recommended if traveling with someone else or with more than two pieces of luggage. Convenient location though. Close to everything. Food options, trains, stores.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and the location is super convenient as well
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to monorail and subway.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 1 night in May 2025
Verified

8/10 Good

Teppei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for your Tokyo visit

Automated check-in was not a great experience, but a kind reception staff helped me, so it was fine. The mattress was comfortable, the room and bathroom were clean, and the hotel was quiet, which was great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel, some rooms were a little oddly shaped. Automated check in and check out worked well for us.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nohelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome, convenient location

Very clean, easy to check in, close to the train station, and lots of eateries around. Great place to stay at!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was adequately sized with excellent facilities. The staff kept the room clean, and plenty of free amenities were available. The hotel was within walking distance of a great train hub for convenient access to anywhere you need to go. The area is relatively international, so you can still get around if you are not proficient with Japanese.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Cheuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! High in the novelty factor with robot front desk, but didn't lose out on all the amenities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Kathryn Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near public transport and easy distance of 7/11 Family Mart and Lawson. Dominos and a few lovely resutants Coco and boss burger are within easy distance.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

YUKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need and you can spend your time without hesitation. The location is excellent.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

doney

Liked: Amenities
Great location. The view from my room of Tokyo tower was amazing. Staff are very friendly I enjoyed my stay. I would come back here in the future.
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Hamamatsu station and monorail. Room was a bit cramped and no-one at reception. Would stay again as clean and convenient
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Iving

Liked: Cleanliness, staff & service
It has a very very good location!!!! We had a good stay!!!
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Jeyup

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overall pretty good but the walls are thin

For the most part, a pleasant stay, esp the breakfast and the staff service was great but checking in with the robot just seems a little off-putting tbh. Also, extremely thin walls.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room very small for the price I paid. Check in and check out easy with the machines. BathTub a bit of dirty. The mattress way too hard and harsh for my back. Couldn’t sleep through the night. Close to subway station and very convenient to other area. Dryer machine only blow cool air so your clothes can’t dry.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is great. Staff is great in helping you with your needs.
Stayed 5 nights in Sep 2024