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Hotel JAL City Haneda Tokyo West Wing

3.5 star property
Travelers arrive stress-free with complimentary airport pickup at this Tokyo hotel where helpful staff and in-room WiFi make for a convenient stay

Choose dates to view prices

Hotel JAL City Haneda Tokyo West Wing, in central Tokyo, offers a seamless stay with free airport pickup. Guests enjoy in-room WiFi, dry cleaning services, and a 24-hour front desk, perfect for exploring nearby attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is Rp991.079
Rp1.199.206 total
14 Jun - 15 Jun

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About this property

Hotel JAL City Haneda Tokyo West Wing

  • Hotel near Tokyo Bay
  • Hotel JAL City Haneda Tokyo West Wing provides amenities, such as free airport pick-up and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a lift and a front desk safe
    • A 24-hour front desk and a vending machine
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 103 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bidets, shower/bath combinations and free toiletries
    • Fridges, electric kettles and heating

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9.2 out of 10, Wonderful, 11,146 reviews
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2310 for adults and from JPY 1650 for children
  • Nearby parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Haneda Tokyo West Wing pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Haneda Tokyo West Wing?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Haneda Tokyo West Wing on 14 Jun 2026 start from Rp991.079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel JAL City Haneda Tokyo West Wing?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Haneda Tokyo West Wing?

Checkout is at 11 AM.

Does Hotel JAL City Haneda Tokyo West Wing provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 4:30 PM to 12:30 AM at scheduled times.

Where is Hotel JAL City Haneda Tokyo West Wing located?

Located in Ota, this hotel is 0.7 mi (1.2 km) from Tokyo Bay and within 9 miles (15 km) of Tokyo Tower and Tokyo Big Sight. Ohi Racecourse and LEGOLAND Discovery Center Tokyo are also within 9 miles (15 km). Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 952 out of 1529 reviews
Rating 8 - Good. 432 out of 1529 reviews
Rating 6 - Okay. 101 out of 1529 reviews
Rating 4 - Poor. 31 out of 1529 reviews
Rating 2 - Terrible. 13 out of 1529 reviews

Reviews

Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and the staff was super helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Clarice

Breakfast was very good and shuttle was on time from Airport to hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go next door for the breakfast and the bus, but still a good place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent, accommodation was great very clean staff was helpful and professional
Stayed 6 nights in Jan 2026
Verified

8/10 Good

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet great and plenty.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you prefer simplicity and peace of mind with just enough for yourself than this is the place. Really close to the airport and really easy to get around. Staff and free shuttle is amazing.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness
Very nice room & extremely clean with awesome customer service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities
Great hotel with efficient staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness
The transportation to and from the airport and hotel was extremely convenient and easy. The hotel staff were very helpful and friendly. The air conditioning worked very well too!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WEI XIAN

The location is the to the morning travellers,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC is not very strong, and we couldn’t find a way to overwrite the default settings. hotel location is great and staff are very friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect whe travelinto and out of Haneda. Train station is 2 shots from the airport terminal 3. rooms are very nice and roomy when considered to most Japanese travel hotels. Staff are great and very accomodating in siloving issues. A shuttle is provided by the Jal Hotel an the 1/2 hour during peak morning times.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Akane

Clean and comfortable, great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to the airport is great and you can walk to restaurants easily. A good place to layover between flights.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, amenities
Room was so clean, the morning bread was nice, and the shuttle was so convenient. And the pajamas were so cute
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities
Very clean- super nice staff- perfect for arrival
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard Howard

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent. The staff was very courteous and considerate and the location was great. I loved it and I love being around the Japanese people
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Excellent staff, with good English
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room was very quiet, perfect for a good night’s rest.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
My family chose this place as a one-night sleep and go place before another flight. We arrived at night and quickly found good options for dinner at walking distance. It’s was a perfect match for what we were looking for and very practical with the airport shuttle whose staff were nice to accommodate us on a busy morning.
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle is a great for convenience; however, the train with a short walk is just as easy when the shuttle isn’t available.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yuk Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
The staff was welcoming and the room was very clean. It was a great start to my family’s vacation exploring Japan.
Stayed 1 night in Nov 2025