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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention centre, steps from UltraMar Ferry Terminal

Choose dates to view prices

Aloft Cancun, near Caracol Beach, offers a vibrant retreat with a rooftop terrace perfect for sunsets. Guests enjoy a pool with free cabanas, sun loungers, and umbrellas, or maintain their routine at the 24-hour gym. Previous visitors consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
The current price is Rp1.599.072
Rp2.052.143 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Aloft Two Queen Room With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

  • Sleeps 4

View all photos for Aloft Two Queen Room With Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Ocean View

  • Sleeps 4

View all photos for Aloft King Room with Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Lagoon View

  • Sleeps 2

View all photos for Aloft King Room with Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Ocean View

  • Sleeps 2

View all photos for Junior Suite With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Lagoon View

  • Sleeps 2

View all photos for Junior Suite With Ocean View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Ocean View

  • Sleeps 2

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aloft Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room

  • Sleeps 4

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Aloft King Room

Minibar, in-room safe, desk, laptop workspace

Aloft King Room

  • Sleeps 2

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Rp8.919.824 total
includes taxes & fees
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About the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • UltraMar Ferry Terminal - 2 min walk - 0.2 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Gaviota Azul Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Coral Café - ‬2 min walk

About this property

Aloft Cancun

Hotel near Caracol Beach
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides dry cleaning/laundry services, a bar and a 24-hour gym. Be sure to enjoy a meal at NOOK, the on-site restaurant. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Continental breakfast (surcharge), express check-out and express check-in
  • ATM/banking services, 1 meeting room and smoke-free property
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the pool, helpful staff and location
Room features
All 177 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds and free tea bags/instant coffee

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  • Pool
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  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,438 reviews
The price is Rp1.982.183
Rp2.469.566 total
includes taxes & fees
10 Dec - 11 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 950 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 51 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 135 for children
  • Pet fee: MXN 950 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Aloft Cancun on 7 Dec 2025 start from Rp1.599.072, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 950 per accommodation, per night.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Checkout is at noon. Late checkout is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps away from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Reviews

Aloft Cancun Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 231 reviews
Rating 8 - Good. 52 out of 231 reviews
Rating 6 - Okay. 21 out of 231 reviews
Rating 4 - Poor. 9 out of 231 reviews
Rating 2 - Terrible. 10 out of 231 reviews

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking nice rooms and super close to the action
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the main reason for choosing this hotel but the hotel itself did not disappoint at all. Staff especially were very friendly and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Otniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping, entertainment, dining, and transportation
Stayed 3 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the staff is super friendly and helpful, the location it’s perfect, you are so close to all the night life, the convention center, and a lot of restaurants options
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean, quiet. Breakfast was a convenient start to the day.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Cool shower.
Stayed 3 nights in Oct 2025

10/10 Excellent

HIDEKI

Liked: Cleanliness, amenities, property conditions & facilities
When I checked in the hotel, hotel man services was excellent and gave us a lot of information to play and to go eat. The room is clean and in fresh smells. Location is perfect to address to many places.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Such a great hidden gem in cancun! Alejandro went above and beyond at a restaurant next door with an ocean view table & a free drink. Thank you!!
Stayed 1 night in Nov 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees where polite, clean rooms, close to the beach and night life.
Stayed 8 nights in Aug 2025

10/10 Excellent

shuntara

Liked: Amenities
This was my first out of the country i must say i enjoy my stay here the rooftop pool was a big plus very relaxing.
Stayed 2 nights in Jul 2025

6/10 Okay

Heema

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing amenities. The beds were very comfortable which is a plus for me. Very close to all the activities in Cancun. Will definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is close by
Stayed 2 nights in Mar 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Jul 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Not a lot to do outside the resort
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was colorful, cheerful, upbeat. Friendly, helpful, staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property was fantastic close to everything and the staff I just loved them they was so nice to me and they even remembered my bday.
Stayed 4 nights in May 2025

10/10 Excellent

Sharloonety

Liked: Amenities, property conditions & facilities
Better food for breakfast!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Markiel

Liked: Amenities
Everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bar.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
location was important and Alof was in the center of restaurants and shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing. The staff members were very friendly and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joanna Vazquez

Great customer service! Would go back again!
Stayed 5 nights in Jun 2025