Located in Downtown Cancun, a neighbourhood in Cancun, Casa Balam Cancun is in a regional park. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park and Forum Beach. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Visit our Cancun travel guide
Gladiolas, Cancun, QROO, 77500
What's nearby
Benito Juarez Municipal Building
6 min walk - 0.6 km
Las Palapas Park
1 min walk - 0.1 km
Plaza 28
9 min walk - 0.8 km
Mercado 23
10 min walk - 0.9 km
Plaza Las Americas
3 min drive - 1.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
21 min drive
Restaurants
Hunter Bar
3 min walk
El Expendio Café Kobá
11 min walk
La Parrilla
5 min walk
Subway
8 min walk
Taqueria El Poblano
7 min walk
About this property
Casa Balam Cancun
Hotel near Las Palapas Park
Located close to La Isla Shopping Mall and Cancun Convention Center, Casa Balam Cancun provides a terrace and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Self-parking (surcharge), express check-out and a front desk safe
Outdoor furniture, smoke-free property and tour/ticket information
Room features
All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and down duvets
Showers and shampoo
42-inch Smart TVs with streaming services and digital channels
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Smooth flooring in room
Tile flooring in public areas
Well-lit path to entrance
More
1 building
3 floors
Smoking not allowed
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with digital channels
Streaming services
Food and drink
Blender
Cleaning supplies
Coffee/tea maker
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Uncovered self-parking fee: MXN 150 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen fee: MXN 400 per stay
Towels fee: MXN 800 per accommodation, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Pool access available from 9:30 AM to 10:30 PM
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Frequently asked questions
Does Casa Balam Cancun have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:30 AM to 10:30 PM.
How much does it cost to stay at Casa Balam Cancun?
As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Casa Balam Cancun on 27 Aug 2026 start from Rp734.767, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Casa Balam Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Balam Cancun?
Self-parking is available for MXN 150 per day.
What time is check-in at Casa Balam Cancun?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Casa Balam Cancun?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Casa Balam Cancun located?
Located in Downtown Cancun, this hotel is steps from Las Palapas Park and within 9 mi (15 km) of Forum Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).
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