Verified
6/10 Okay
Ma. Leonor
15 Jan 2026
Liked: Cleanliness, staff & service, amenities
Ma. Leonor
Stayed 2 nights in Jan 2026
Hotel Las Palmas Cancun Centro
3.0 star property
Downtown Cancun's vibrant retreat offers a coffee shop serving local flavors and a bar with live music, all within steps of the city's exciting attractions
Choose dates to view prices
Photo gallery for Hotel Las Palmas Cancun Centro
Hotel Las Palmas Cancun Centro, in Downtown Cancun, offers a breakfast buffet to start the day. Explore nearby Plaza 28 or relax in the garden. Free in-room WiFi keeps you connected, and multilingual staff ensures relaxation and adventure are easily accessible.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double or Twin Room
Double or Twin Room
- 18 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds OR 1 Double Bed
View all photos for Superior Quadruple Room
Superior Quadruple Room
- 18 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 2 Large Single Bunk Beds
View all photos for Family Room
Family Room
- 18 sq m
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Single Bed
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About the area
Located in Cancun, Hotel Las Palmas Cancun Centro is in the city centre. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
Calle Palmera 43,, Cancun, QROO, 77500
What's nearby
Benito Juarez Municipal Building9 min walk - 0.8 km- Mercado 233 min walk - 0.3 km
- Las Palapas Park6 min walk - 0.6 km
- Mercado 2810 min walk - 0.8 km
- Plaza 2813 min walk - 1.1 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)23 min drive
Restaurants
- Subway5 min walk
- Subway4 min walk
- El Paisano Del 233 min walk
- La Suegra3 min walk
- KFC3 min walk
About this property
Hotel Las Palmas Cancun Centro
Hotel near Plaza Las Americas
Consider a stay at Hotel Las Palmas Cancun Centro and take advantage of free continental breakfast, a coffee shop/cafe and a garden. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
- Free self-parking
- A 24-hour front desk, luggage storage and a TV in reception
- Smoke-free property, multilingual staff and concierge services
Room features
All guest rooms at Hotel Las Palmas Cancun Centro offer comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 32-inch TVs with cable channels
- Wardrobes/cupboards, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free continental breakfast available daily 7:30 AM to noon
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- TV in common areas
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Concierge services
- Housekeeping (daily)
- Multilingual staff
Outdoors
- Garden
Accessibility
- No lift
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch TV with cable channels
More
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Property is also known as
Las Palmas Cancun Centro
Hotel Las Palmas Cancun Centro Hotel
Hotel Las Palmas Cancun Centro Cancun
Hotel Las Palmas Cancun Centro Hotel Cancun
Frequently asked questions
Is Hotel Las Palmas Cancun Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Las Palmas Cancun Centro?
Self-parking is free at this property.
What time is check-in at Hotel Las Palmas Cancun Centro?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM.
What time is check-out at Hotel Las Palmas Cancun Centro?
Checkout is at 11:00 AM.
Where is Hotel Las Palmas Cancun Centro located?
Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park and Benito Juarez Municipal Building. Mercado 28 and Séptimo Día Adventist Church are also within 15 minutes.
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Reviews
Hotel Las Palmas Cancun Centro Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.6
Amenities
6.8
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 5 out of 19 reviews
10 - Excellent
5
Rating 8 - Good. 2 out of 19 reviews
8 - Good
2
Rating 6 - Okay. 5 out of 19 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 19 reviews
4 - Poor
1
Rating 2 - Terrible. 6 out of 19 reviews
2 - Terrible
6
Reviews
Verified
2/10 Terrible
William
7 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nowhere as depicted in the photos shown. It was the absolute worst hotel stay that I have ever had in my life. Breakfast was listed as included, however, apparently the location for breakfast was offsite, I would not know as I could not leave the place fast enough. The description listed as having a bar - not the case. A truly horrible experience
William
Stayed 1 night in Dec 2025
Verified
2/10 Terrible
Armando
20 Mar 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no me dieron eso es una cueva de cubanos indocumentados algunos con aspecto de delincuentes no dejan descansar pasan con escándalo y gritería en el hotel nadie me hizo la limpieza
Armando
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
ALEJANDRO
26 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy limpio y lo recomiendo
ALEJANDRO
Stayed 1 night in Feb 2026
Verified
2/10 Terrible
christian
21 Dec 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
christian
Stayed 3 nights in Dec 2025
Verified
6/10 Okay
Gonzalo
6 Nov 2025
Liked: Cleanliness, staff & service
A equipenfoi muito gentil.
O quarto e corredores cheiravam a cigarro.
Nosso quarto não tinha cortina na janela nem tampa de vaso.
Gonzalo
Stayed 1 night in Nov 2025
Verified
4/10 Poor
DV
26 Oct 2025
Liked: Property conditions & facilities
PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
DV
Stayed 4 nights in Oct 2025
Verified
8/10 Good
julio
9 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
julio
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Omega
1 Sept 2025
Liked: Staff & service, amenities, property conditions & facilities
Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
Omega
Stayed 1 night in Aug 2025
Verified
2/10 Terrible
Natalia
26 Nov 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo trato hacia los clientes
Natalia
Stayed 5 nights in Nov 2023
Verified
10/10 Excellent
Cesar Andrade
3 Mar 2026
Cesar Andrade
Stayed 2 nights in Feb 2026
Verified
2/10 Terrible
Christina
9 Feb 2026
Christina
Stayed 1 night in Feb 2026
Verified
2/10 Terrible
Duke
23 Jan 2026
Duke
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Jael
19 Jan 2026
Jael
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Herlin
9 Dec 2025
Herlin
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Cecilia
18 Nov 2025
Cecilia
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
brahayan augusto
29 Aug 2025
brahayan augusto
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Fredi Enrrique
4 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Fredi Enrrique
Stayed 1 night in Jul 2025