La casa de los Alcatraces

2.0 star property

Choose dates to view prices

Close to Plaza Las Americas, La casa de los Alcatraces provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

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About this property

La casa de los Alcatraces

  • Hostel near Plaza Las Americas
  • La casa de los Alcatraces provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Multilingual staff, tour/ticket information and smoke-free property
    • A computer station, luggage storage and a water dispenser
    • Concierge services, a front desk safe and a 24-hour front desk
  • Room features
  • All guest rooms at La casa de los Alcatraces boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • Separate sitting areas, fridges and microwaves

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 February 2026 to 6 March 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 60, per pet, per night, plus a one-off cleaning fee of MXN 100 and a deposit of MXN 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 60 per pet, per night plus a one-off MXN 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02455116

Frequently asked questions

Is La casa de los Alcatraces pet-friendly?

Yes, La casa de los Alcatraces allows cats and dogs (limit 1 total). There's a deposit of MXN 100 per stay and a fee of MXN 60 per pet, per night. A cleaning fee of MXN 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at La casa de los Alcatraces ?

La casa de los Alcatraces doesn't offer parking.

What time is check-in at La casa de los Alcatraces ?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La casa de los Alcatraces ?

Checkout is at 11:00 AM.

Where is La casa de los Alcatraces located?

Located in Downtown Cancun, this hostel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Ceviche Square and Benito Juarez Municipal Building are also within 10 minutes.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

8.0

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Christofer

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MIGUEL DE JESUS

Liked: Cleanliness, property conditions & facilities
La cama y las almohadas muy cómodas y muy amable el anfitrión
Stayed 1 night in Jan 2026