Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

Properti bintang 4.0
Properti tepi pantai khusus dewasa dengan 2 kolam renang outdoor

Pilih tanggal untuk melihat harga

VIP Access

Ulasan

8,6 dari 10
Luar Biasa

Fasilitas populer

  • Kolam renang
  • Spa
  • Bar
  • All-inclusive
  • Layanan kamar
  • Resepsionis 24/7
Harga saat ini Rp6.458.884
total Rp7.887.237
termasuk pajak & biaya lainnya
21 Des - 22 Des

Dapatkan lebih banyak saat Anda menjadi member

  • Hemat 15% atau lebih saat memilih properti VIP Access jika Anda mencapai level Silver atau lebih tinggi
  • Nikmati kualitas terbaik dan layanan istimewa
  • Dapatkan fasilitas menginap di properti tertentu, ditambah upgrade kamar gratis, check-in lebih awal, dan check-out lebih akhir bila tersedia

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 11 dari 11 kamar

Villa Deluxe

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Kamar tidur
Gorden/tirai kedap cahaya
Pengering rambut
Kamar mandi pribadi
  • 48 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 2 double

Villa Junior Suite Plunge Pool

9,4 dari 10
Sempurna
(3 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
  • 49 meter persegi
  • Kapasitas 4
  • 2 double

Villa Master Suite Plunge Pool

9,2 dari 10
Istimewa
(5 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
  • 86 meter persegi
  • Kapasitas 2
  • 1 king

Vila Deluks, tepi laut

9,6 dari 10
Sempurna
(9 ulasan)

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Kamar tidur
Gorden/tirai kedap cahaya
Pengering rambut
Kamar mandi pribadi
  • 48 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double

Villa Junior Suite Plunge Pool Ocean Front

7,4 dari 10
Bagus
(13 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Isi minibar gratis
TV layar datar
Kamar tidur
Gorden/tirai kedap cahaya
Pengering rambut
  • 49 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double

Vila Grand, pemandangan samudra

9,2 dari 10
Istimewa
(14 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Isi minibar gratis
TV layar datar
Kamar tidur
Gorden/tirai kedap cahaya
Pengering rambut
  • 86 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 2
  • 1 king

Grand Royal Suite Hot Tub Beachfront

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 103 meter persegi
  • Kapasitas 2
  • 1 king

Royal Master Suite Hot Tub Beachfront

9,0 dari 10
Istimewa
(2 ulasan)

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 95 meter persegi
  • Kapasitas 2
  • 1 king

Royal Suite King Hot Tub Beachfront

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 62 meter persegi
  • Pemandangan samudra
  • Kapasitas 2
  • 1 king

Royal Suite Double Hot Tub Beachfront

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 68 meter persegi
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double

Vila Premier, pemandangan samudra

Unggulan

Balkon atau teras
AC
Isi minibar gratis
TV layar datar
Kamar tidur
Gorden/tirai kedap cahaya
Pengering rambut
Kamar mandi pribadi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 2
  • 1 king

Anda juga mungkin menyukai

Mod logo
Login untuk melihat diskon dan manfaat yang memenuhi syarat. Lebih banyak reward untuk lebih banyak petualangan!

Tentang kawasan sekitar

Peta
Boulevard Kukulcan KM 10.5, Cancun, QROO, 77500

Yang ada di sekitar

  • Pantai Chac Mool - 13 mnt jalan kaki - 1.1 km
  • Pantai Forum - 18 mnt jalan kaki - 1.5 km
  • Cancun Convention Center - 3 mnt berkendara - 1.8 km
  • Pantai Gaviota Azul - 4 mnt berkendara - 2.2 km
  • La Isla Shopping Mall - 4 mnt berkendara - 2.2 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 25 menit berkendara

Restoran

  • ‪Snack Grand Park - ‬2 mnt jalan kaki
  • ‪El Oriental - ‬2 mnt jalan kaki
  • ‪Flor De Sal - ‬2 mnt jalan kaki
  • ‪Chopstick - ‬11 mnt jalan kaki
  • ‪El Mirador - ‬6 mnt jalan kaki

Tentang properti ini

Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

Properti kelas atas ini dekat dari West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Berada dekat dari Pantai Forum dan Cancun Convention Center, Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only menyediakan 2 bar tepi kolam renang, bar kolam renang, dan teras. Dengan di pantai, kursi berjemur, dan voli pantai, properti ini merupakan tempat yang sempurna untuk berjemur. Untuk beristirahat dan rileks, kunjungi sauna. Di 5 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan hidangan lokal dan internasional. Selain pusat perbelanjaan di properti dan kedai kopi/kafe, tamu dapat terhubung dengan akses Internet nirkabel gratis.
Manfaat lainnya di properti ini termasuk:
  • 2 kolam renang outdoor serta kursi berjemur, payung kolam renang, dan bar kolam renang
  • Parkir mandiri gratis gratis
  • Properti bebas-rokok, payung pantai, dan layanan pernikahan
  • Brankas di resepsionis, resepsionis 24 jam, dan ATM/layanan perbankan
  • Ulasan tamu memberikan nilai yang baik untuk staf
Fitur kamar
Semua kamar tamu di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only memiliki kenyamanan seperti layanan kamar 24 jam dan ruang kerja ramah laptop, serta fasilitas seperti AC dan isi minibar gratis.
Manfaat lain termasuk:
  • Kamar mandi dengan shower dan perlengkapan mandi gratis
  • Televisi layar datar 40-inci dengan TV kabel
  • Balkon atau patio, lemari dan ruang baju, dan pemanas air untuk kopi/teh

Rincian all-inclusive

Di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan à la carte, makanan ringan, dan minuman tertentu
Termasuk Minuman beralkohol premium
Minibar dalam kamar (termasuk semua minuman)

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir mandiri di properti

Makanan dan minuman

  • 1 bar kolam renang
  • 1 kedai kopi/kafe
  • 2 bar tepi kolam renang
  • 4 bar/lounge
  • 5 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • Cocay
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Aktivitas menarik

  • 2 kolam renang outdoor
  • Gym
  • Sauna
  • Tempat belanja
  • Voli pantai

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Dispenser air
  • Penitipan koper
  • Resepsionis 24 jam

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)
  • Staf multibahasa

Outdoor

  • Di pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Payung pantai
  • Taman
  • Teras

Spa

  • Layanan Spa

Aksesibilitas

  • Lift

Lainnya

  • 3 lantai
  • Aula banquet
  • Properti bebas rokok
  • Ruang tamu bersama

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sabun
  • Sampo
  • Shower
  • Tisu toilet

Hiburan

  • Dock iPod
  • TV layar datar 40 inci dengan saluran kabel

Makanan dan minuman

  • Isi minibar gratis
  • Layanan kamar 24 jam
  • Mesin pembuat kopi/teh

Lainnya

  • AC
  • Brankas
  • Meja tulis
  • Ruang kerja laptop
  • Ruang tamu
  • Setrika/meja setrika
  • Telepon
  • Tirai jendela

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak berusia di bawah 18 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 18 ke atas diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: MXN 79.20 per akomodasi, per malam

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Properti ini menggunakan energi angin
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Tamu di bawah 18 tahun tidak diizinkan di properti khusus dewasa ini
Hanya tamu terdaftar yang boleh menginap di kamar

Properti ini juga dikenal dengan nama

Villas Grand Park Royal All Inclusive All-inclusive property
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Villas Cancun Grand Park Royal All Inclusive Hotel
Villas Grand Park Royal All Inclusive Hotel
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Hotel The Villas Cancun by Grand Park Royal - All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun
The Villas Cancun by Grand Park Royal All Inclusive
Cancun Park Royal Inclusive
The Villas Cancun by Grand Park Royal
The Villas Cancun by Grand Park Royal All Inclusive

Pertanyaan umum

Apakah Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.

Berapa biaya menginap di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Mulai 27 Nov 2025, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only pada 21 Des 2025 mulai dari Rp6.458.884, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Sejumlah kategori harga yang tersedia di properti ini merupakan all-inclusive.

Di mana lokasi Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only?

Terletak di Zona Hotelera, properti pinggir pantai ini juga menawarkan lokasi terhubung dengan pusat konvensi, sekitar 2 km dari West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Pantai Forum, dan Cancun Convention Center. La Isla Shopping Mall berjarak 2,1 km (1,3 mi).

Ulasan Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 283 dari 484 ulasan
Penilaian 8 - Bagus. 100 dari 484 ulasan
Penilaian 6 - Cukup Baik. 49 dari 484 ulasan
Penilaian 4 - Buruk. 24 dari 484 ulasan
Penilaian 2 - Sangat Buruk. 28 dari 484 ulasan

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Mai Vue

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All amenities were perfect.
Menginap 3 malam pada bulan November 2025

10/10 Sangat Bagus

Shannon

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our experience at the Grand Park Royal in Cancún was nothing short of incredible. From the moment we arrived, we were welcomed with warm smiles, exceptional service, and an atmosphere that instantly put us into vacation mode. Every staff member we encountered went above and beyond to make us feel cared for, but one person truly made our trip unforgettable: Johan. Johan was, without a doubt, the highlight of our stay. His kindness, attentiveness, and genuine desire to make sure we had the best experience possible stood out every single day. Whether we needed recommendations, help with reservations, or just someone to brighten our morning with great conversation, Johan was always there with the most positive energy. It’s rare to meet someone who not only loves what they do but also makes you feel like a valued guest every step of the way—he absolutely did. The resort itself was beautiful—spotless rooms, breathtaking ocean views, delicious food, and great amenities. But what truly sets Grand Park Royal apart is the level of service, and that’s thanks to incredible people like Johan. If you’re considering a stay here, don’t hesitate. It’s the kind of place that turns a great vacation into an unforgettable one. We already can’t wait to come back! 🌴✨
Menginap 8 malam pada bulan November 2025

4/10 Buruk

Brendan

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
VIP Experience Did Not Match What Was Advertised We booked the VIP package through Expedia, and unfortunately the stay did not meet the standards we expected. The resort itself is pleasant and our upgraded room was nice, but the level of service, especially the assigned VIP butler, was far below what was advertised. Our butler, Yajahira, contacted us several times the first night for minor things, but on the day of our hibachi reservation (when she told us she would walk us there), she did not call or follow up at all. She later claimed she was “waiting at the photo station,” which we had never been shown. Because of this miscommunication, we had to ask staff around the property for directions, arrived a few minutes late, and our seats were given away. When we explained the situation, her response was simply, “It’s not my fault.” We did not meet her in person until that moment, which is not the level of service expected with a VIP booking. Additional issues affected our stay: • A constant sewer smell in the bathroom • Cross-contamination at the breakfast buffet with shared spoons • Very limited snack bar options if you don’t eat beef • The 20% spa discount we were told we had did not apply at checkout • Massage therapist noticed a reaction to the scrub and removed it silently before telling us Overall, the resort has potential, but the VIP experience, communication, and service quality did not match what was promised when booking through Expedia VIP. We hope the pr
Menginap 2 malam pada bulan November 2025

10/10 Sangat Bagus

Sheila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, friendly professional staff, amazing ocean views all over the hotel, easy access to food and drinks all day and night, smaller hotel, not too crowded, well managed. Reasonably priced for the quality of service.
Menginap 3 malam pada bulan November 2025

6/10 Cukup Baik

Vianca Anora

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Beach view was absolutely divine and staff was very attentive and friendly. However, not a huge fan of the resort itself. The resort food was a 2/10. We spent all of our time eating local which was a waste since we paid for all inclusive.
Menginap 5 malam pada bulan November 2025

10/10 Sangat Bagus

Raquel, newark

Room was great…beach front!!! Food was great …And staf
Menginap 3 malam pada bulan November 2025

6/10 Cukup Baik

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Really nice room. Staff were 50/50 excellent vs not good. Check in was a mess, VIP benefits - I was told one thing but then another. Thought we had reserved seats on the beach / pool and either couldn’t find them or told we were in the wrong area, no one pointed us to the right area. Just a lot of confusion made for a bit of a bummer of our short stay. Wasn’t very relaxing.
Menginap 1 malam pada bulan November 2025

10/10 Sangat Bagus

Frederick, Washington

Menginap 7 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Was such a nice relaxing trip
Menginap 5 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Aundrea

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had a breathtaking honeymoon here. Everyone was so nice, our butler Alex went above and beyond to make sure we had the most memorable honeymoon. Can't wait to come back!?
Menginap 5 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Joel

Menginap 3 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Jose Alejandro

Menginap 5 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Le-Vana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall this was a great resort. The staff was very friendly and room service was great. The views were beautiful from every angle. Food could be better in some restaurants, like the buffets.
Menginap 4 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Veronica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes
Menginap 3 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Bryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan September 2025

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upgrade to the adults only. It is not much more and it is worth it.
Menginap 3 malam pada bulan Mei 2025

6/10 Cukup Baik

Grace

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked this resort because it said Adults Only. This is not true. Even the “VIP Villas” we were staying in had children next door to us. We were very disappointed at the misleading marketing that it’s an adult only resort. We were never offered a room upgrade or any special amenities for our honeymoon.
Menginap 5 malam pada bulan September 2025

10/10 Sangat Bagus

Arthur, Las Vegas

Disukai: Kebersihan
Menginap 6 malam pada bulan Agustus 2025

8/10 Bagus

Novelette Marie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room, the staff, the service all impeccable. The only let down for me was the food. The buffet restaurant option is very simplistic and bland. Not enough choice and not replenished frequently, nothing was ever hot hot. I don’t know how children survived on the food in this resort as there was not enough really catering to children’s palettes but that wasn’t my concern. The Italian was basic and horrible (my friend experienced having the same exact watery tomato base in his starter and main course, the Mexican made my friend ill, only the oriental restaurant got a revisit from us. Did not visit the steak house as that was an additional cost for dinner and if the quality of the food in the other restaurants was anything to go by we didn’t want to risk it. The other restaurants on site were never all open at the same time, one was always shut. Even the buffet was closed one day which we found shocking but thank goodness we stayed in the Royal tower in a select room so we had the option to use room service multiple times a day for food which you you can’t in the standard rooms (only once per day) so we did end up going into town to find authentic Mexican food. Thank you to Yajahira my butler as she made things easier for us by fulfilling requests such as making reservations and securing Bali beds for us. The room service staff were also very pleasant. I would go back to this resort for the rooms and service but not for the food which is a shame as it’s a big aspect.
Menginap 10 malam pada bulan Agustus 2025

6/10 Cukup Baik

MR D P Franklin-Smith

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room in the select part is amazing for the most part. Great design and comfortable. Downside is that I had no hot water for the duration of the stay in both the sinks and the hot tub. Hot water was only available in the shower, I raised a repair order twice but nothing changed. Food in this hotel is DIABOLICAL. I cannot stress how bad the food is here. Most days at least one restaurant is closed. I got food poisoning from the Mexican one, which took me out for 2 days, apparently they use unpasteurised cheese. Room service is a joke, quality is poor and this is the only all inclusive hotel I’ve ever stayed at where the buffet closes on some days. Staff are mostly good, they’ll try selling you a vacation plan aka “timeshare”. Location is great. To summarise, the hotel is in a great location and has great amenities. The food is beyond terrible which let it down for me and on that basis, I wouldn’t return.
Menginap 10 malam pada bulan Agustus 2025

4/10 Buruk

Anabely, Springfield Gardens

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were good, food was great , some staff were rude.
Menginap 3 malam pada bulan Mei 2025

10/10 Sangat Bagus

Reigene

Menginap 3 malam pada bulan Agustus 2025

10/10 Sangat Bagus

Herwin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice villa
Menginap 7 malam pada bulan Agustus 2025

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was fine all good I would recommend it
Menginap 6 malam pada bulan Agustus 2025

6/10 Cukup Baik

Brittany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Staff was super friendly. Our butler Jessica always gave us a list of activities each morning and was attentive to our concerns. She helped with restaurant reservations. One of our rooms had problems with the AC and it finally was resolved after our second complaint. The Italian and Asian food options were our favorites. Patricio from KOI and Carlos and Jose were the best waiters. The buffet needs more options. Barely had fruit during lunch and dinner! Our biggest complaint was there is no bottled water! They give you two blue containers to fill up for water and they are never replaced each day. I don’t want to use the same water bottle everyday for my 5 night stay. There is no soap to clean them each day either. I have never been to a resort that didn’t give bottled water! I know they’re trying to save the environment, but going out to fill water bottles was an inconvenience and to me not that sanitary since there wasn’t a cleaning option for them.
Menginap 5 malam pada bulan Agustus 2025