Hotel dekat Cenote Elvira

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Si. Todo bien con la alberca."

"Die Unterkunft liegt wunderbar im Dschungel und ist somit auch ein sehr ruhiger und erholsamer Ort. Wir haben dort sehr lecker zu Abend gegessen und es gibt auch eine größere Auswahl zum Frühstück, welches ebenfalls sehr lecker war. Unser Zimmer war ok, es hätte ein wenig sauberer sein können. Die Kinder hatten viel Spaß im Pool und haben sich für die Tiere vor Ort begeistert. Wir waren nur eine Nacht dort, aber vollkommen ausreichend für eine Durchreise."

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"El servicio del agua caliente nunca pude entender si servia o no, la cafetera sin cartuchos; WiFi muy bueno, sencillo pero funcional, poca vigilancia en las noches en la propiedad. El club de ski nautico muy bueno."

"Very satisfied with the resort. Loved everything about it especially the natural environment all around you. The also have a great jewelry store Le Vount. They were very helpful in designing a couple of bracelets for me and had them ready in two days They were everything I wanted. Totally love them"

"The property was nice but the staff was the problem the concierge was basically non existent they tell you to text or call so that they can arrange dinner reservations or anything else you need but they never responded at all and we had to go find a concierge to book our dinners also we called for room service the line is always busy and when someone does answer they put you on hold and then the line hangs up then at checkout we had issues with the checkout and there is no one to help like a...

"My wife and I stayed for 4 nights without 3 year old daughter and had an amazing time. The whole property is absolutely spotless and the staff and service was fantastic. The room at Jungala was beautiful and the ability to shut off the living room as a child’s bedroom was great. We loved riding the golf carts through the jungle to each of the pools and amenities. It must be noted that the resort was very quiet when we went (early May) and that definitely made an impact on the experience. We had...

"Excellent service friendly staff delicious food & drinks 10/10 recommend"