Hotel dekat Cenote Verde Lucero

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Die Unterkunft liegt wunderbar im Dschungel und ist somit auch ein sehr ruhiger und erholsamer Ort. Wir haben dort sehr lecker zu Abend gegessen und es gibt auch eine größere Auswahl zum Frühstück, welches ebenfalls sehr lecker war. Unser Zimmer war ok, es hätte ein wenig sauberer sein können. Die Kinder hatten viel Spaß im Pool und haben sich für die Tiere vor Ort begeistert. Wir waren nur eine Nacht dort, aber vollkommen ausreichend für eine Durchreise."

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"This place is a dream for anyone looking to get out of the hustle and bustle of Playa or Cancun. It is an ideal distance from both cities and nestled just outside of Puerto Morelos, which is a hidden gem for people that love good food and a chill vibe. I strongly recommend Sota Human Space. The accommodations are the best I've ever stayed at."

"This place. has completely gone DOWNHILL! I was here back in 2019, and it was actually lovely. Now the rooms barely have AC, everything is constantly broken, safe, TV, tv remotes etc. My first day there, they gave me ZERO washclothes and I had to ask the Maid service on two separate occasions to bring me some. The ONLY nice thing I can say about this resort is the pool entertainment, they are AWESOME and kept our minds off of how beaten down this place was!"

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"Every time we go to Mexico we stay here. There is not a single negative thing to say about it. Great beach, great pool, great restaurants, grade bars, great coffee shop, great everything."

"El servicio del agua caliente nunca pude entender si servia o no, la cafetera sin cartuchos; WiFi muy bueno, sencillo pero funcional, poca vigilancia en las noches en la propiedad. El club de ski nautico muy bueno."

"This is the second time we have been here. It is a beautiful resort. Everyone is super helpful and friendly. Their restaurants have amazing food. It is a quiet resort. I was a bit disappointed with the lack of music at the pool. They only had it during a water workout class. They had it playing at the one pool, but it was so low no one could hear it. If you want a lounge chair by the pool, you do need to get there pretty early, or it's difficult to find one. We really enjoyed the swim out...

"Sehr schöne große Zimmer. Zimmerreinigung jedoch nur jeden 2.-3. Tag. Parkplätze genügend vorhanden und sicher. Schöner Zugang zum Strand und Pool."

"Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive"

"Staff was more than Excellent Very Helpful and Food was amazing as well overall best experience in Mexico so far"

"The property was nice but the staff was the problem the concierge was basically non existent they tell you to text or call so that they can arrange dinner reservations or anything else you need but they never responded at all and we had to go find a concierge to book our dinners also we called for room service the line is always busy and when someone does answer they put you on hold and then the line hangs up then at checkout we had issues with the checkout and there is no one to help like a...

"Great location for a few nights, staff are friendly and helpful, beds were huge and so comfy."

"Nice and quiet, great place"

"my husband and myself stayed for a week and had the most wonderful time. All the staff are wonderful. We did not encounter one person that was not kind or willing to help when needed. We did stay in the privilege section and although did not use the beach area or quite pool we still feel everything else included was worth it. Our butler Leidy was amazing and every request was met with no problem, even on her day off. "

"This was my favorite resort in Cancun!"

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"