Hotel dekat El Rey Polo Country Club

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Great overall experience,will def come again and stay ."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"Si. Todo bien con la alberca."

"Staff had great customer service! Adrian who would stock up our bar was exceptional!! Resort was nice and staff went above and beyond. I just wished they had more to do in the resort including more pools. Overall, great resort for being clean and having great customer service!!"

"Over all for the price the hotel was fine. There could be some simple improvements made. Don’t count on the fridges. We rented several rooms and none of them were very cold. One room has a clogged shower and the water didn’t drain. They gave us a new room. Also in the bathroom I could see what looked like black mold. Beds were clean and comfy and the pool was nice. Great staff. Nice location."

"Wonderful hotel. Grounds are beautiful, all the staff is super helpful. We went on off season so not too crowded. All the restaurants were very good. We especially enjoyed Sairey as part of the go team and the imperial band was AMAZING!! Be aware no matter what building you are in there is going to be quite a bit of walking"

"This is the first all inclusive resort in Cancun area that I have felt pretty strongly that I wanted to return! We stayed in a beachfront Casita suite and it was fantastic. Gorgeous grounds. Amazing spa! And probably the two biggest game-changers are that this resort obviously hires very thoughtfully, and they hire incredible, high-quality staff. All service was superb. And the food was up a notch - thoughtful, more complex flavors and lots of authentic food. The only negative that I can...

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Todo excelente"

"The beach was disappointing at the time of the year we visited but that’s not the resorts fault. It was sargassum season. During our trip it was low season at the resort, so we got no lines on the bars/restaurants, which I guess can be different in high season. The entertainment was great. Lots of options of delicious food. And shows at night that we also enjoyed. Our family had a blast."

"Es excelente el hospedaje, el hotel es muy bonito"

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Staff was absolutely amazing!"

"Beautiful resort. My only complaint is that food is over priced. Small portions for what you are paying for. Room service was excellent always had our room clean. Jungala lobby representatives were awesome they help us since day one. We stayed 6 nights."

"Staff was very friendly and welcoming. Resort was very safe."