Hotel dekat Pantai Chac Mool

"Clean. Service was incredible. Food was excellent. The butler was very attentive to our needs. Bartenders were available and put details into every drink. The spa was great. My wife and I bought a couples deep tissue massage and we loved it. We are going back."

"checking in was very easy even we came very late after midnight, staff very nice, hotel like an museum very cozy, feel warm quiet and area quiet, very clean, bathrooms big and clean, staff cleans room everyday and change bed sheets everyday, and nice size swimming pool not deep very good for kids, location close to lot of activities, mall, restaurants, no laundry in hotel but there is close one in the area. the only down size thing only 4 option in breakfast but it was delicious and enough...

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"More activities and music during the day would be great. It’s very quiet in the late afternoon and evening. The facility remodel was done well and the staff is very attentive. The swim out room is worth it!"

"The resort was very nice. It does need a little upkeep in spots but overall a 4/5. For the most part, the staff were friendly and helpful. We did have an experience at checkout that left us feeling discriminated against, however, it was one staff member. Otherwise a definite 4/5 stay overall."

"its okay."

"Pros: - friendly staff - no reservations at restaurants - lots of food options - nice beach with plenty of seating cons: - small pool, minimal seating - outdated resort"

"Todo perfecto Solo el sargazo no nos permitió disfrutar la playa😢"

"."

"Decided on a solo trip and was nervous. The moment I arrived all nerves went away. Someone brought my bags in from my shuttle, front desk staff was super sweet and friendly. Went to the beautiful sunset view room and it was great. Clean, some stains on the headboard and couches but besides that good! Went to the sports bar and walked out to a party at taboo. The next day had a massage. Also amazing!! Hung out by the beach and attended all the activities. I never left the resort I also loved they...

"Everything was just as described. The room was clean and the breakfast buffet at the restaurant was delicious. The staff were always around and very helpful and attentive."

"will definitely be staying there again!"

"My daughter and I recently stayed at Fiesta Cancun Villas, and we had an amazing experience from start to finish. The staff was incredibly friendly, attentive, accommodating, and respectful. From the moment we arrived, the team made us feel welcome. The bell staff was helpful with our luggage, and the housekeeping staff greeted us warmly every day. We were even welcomed with appetizers, which was a thoughtful touch. Throughout our stay, it seemed like every time we turned around there was...

"The hotel staff were very friendly, but the bathroom was dirty, and they provided small bottles of shampoo that had already been used."

"El lugar está descuidado"

"Evening social gathering places made you feel like you were not truly welcomed. Even with the World Cup in full swing, it was very difficult to catch even one game that wasn’t Mexico. Staff claimed that they didn’t have the rights to show any of the games, needless to say it was not a fun atmosphere during the evening hours."

"便利な場所にあり、部屋も広く、快適に過ごせました。オールインクルーシブではありませんが、近くにショッピングモールがあり、レストランも多いので、食事も困りませんでした。朝食は美味しく、種類も豊富で、良かったし、屋上のプールも快適でした。専用のビーチは無いので、ご注意を。"

"Booked altitude room for an upgraded experience and got a room with no air, was offered a fan, shower did not drain so water ran onto the floor, and hot water did not work. Requests were made and no resolution occurred."

"Excelente estancia, hotel excelentemente ubicado frente a la Isla, alberca enorme con preciosa vista al mar. Personal con calidez , amabilidad y excelente servicio. Altamente recomendable"