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"All the staff I interacted with were friendly and helpful. While the property interior is dated and is real need of updating, it is clean and everything worked as expected. For those that like to walk to Monserrat Ave and Kapahulu Ave for good at reasonable prices, The Twin Fin location is 10/10. "

"Only drawback was the room was exceptionally small, barely enough room from the end of the beds to the credenza and couch"

"Stayed three times. Love everything about it."

"Great stay"

"I usually don’t leave reviews, but this stay was disappointing enough that I feel I should. The property was not well maintained at all. The room was very dirty, with worn and stained cushions, and even the toilet seat was broken and dirty curtains. The pool area and restaurant were also not clean — even under the tables looked like it hadn’t been properly cleaned. One of the biggest issues was the balcony sliding door, which was extremely loud. We were woken up multiple times throughout the night by neighboring guests opening and closing theirs. After two days, we decided to cancel the rest of our stay and move to another hotel. This was very inconvenient and ended up costing us more money. Overall, the experience was far below expectations, and I hope the management takes steps to improve the condition and cleanliness of the property."

"It is an amazing and stunningly beautiful resort!"

"C"

"We were not told when booking that the hotel was under renovation, so in the tower we stayed in we walked over cardboard,plywood and duct tape. We were not offered a different room because of all the construction, maintenance golf carts, and workers were very visible at all times. The room smelled musty, when we told the front desk they did send housekeeping up to spray, and make the room smell better. The bed was uncomfortable, low to the ground, and lumpy. The carpet was old in the rooms and noticed my feet were dirty looking after walking on it. If you are going to renovate it would seem you would close down that area so not to have such negative look and atmosphere. The restaurant was very expensive, $75 for breakfast without alcohol was a bit pricy. We were very disappointed in the hotel."