Hotel dekat El Caracol

"I booked this hotel based on the many positive reviews, but unfortunately my experience was very disappointing. Had it been clearly disclosed that the air conditioning is only turned on from 9:00 p.m. to 8:00 a.m. each day, I would never have booked this property. The room became extremely uncomfortable during the day. The sliding glass door in our room would not lock. Because the hotel is in a more secluded location, this made me feel unsafe. When I reported the issue, I was simply told that...

"I just came back from this trip and it was amazing 😍 we wished we could stay more days, the staff is amazing, the propertyis well maintain and beautiful. We will definitely come back to occidental!"

"Highly recommend Fuji restaurant. Standard rooms are on the small side and the dinner buffet was monotonous with limited food choices. Nightly shows/entertainment were enjoyable. Beach and sea are beautiful with crystal water and lots of beautiful marine life to see. Don’t forget to make your scuba masks and snorkels and if you do the hotel offers equipment daily for 1 hour to go snorkelling. Very family orientated and relaxing atmosphere."

"We had a wonderful stay, everyone was very attentive and friendly. Staff always greeted us with pleasure and had helpful recommendations on activities and restaurants on the island. The drinks were incredible, the front desk was super helpful! They helped get us taxis and always answered all of our questions. Unfortunately the only upsetting thing was the food, we tried 3 restaurants that the resort had to offer and the food very much tasted like “cafeteria food”, just very poor quality. This...

"Muy caro para el tipo de hotel la comida malísima"

"The overall experience was great. The staff were really great and the activities group were a lot of fun. Food was good. Our rooms were updated - but we didn’t have working TVs and the phones for room service were hit or miss. The fridge in our room also didn’t work. While the food was good, that was in the off chance a restaurant was open. On Saturday 1 of the 5 restaurants were open. We were there for diving and relaxation and we did just that. Just a few minor things would’ve elevated...