Hotel dekat Ōwakudani

"Great staff, nice view, clean room and nice onsen"

"No notes 12/10"

"出来て四年目の施設でとても綺麗でした。 従業員の方々皆さん素敵な笑顔で出迎えてくださいました。お風呂のタイル画（特に富士山）が素敵でした。遊歩道散策用にベンチコートの用意もしてありました。近くにコンビニがあるのも便利で良いです。お料理もとても美味しかったです☆また伺いたい宿です。"

"The staff were exceptionally kind and welcoming. The hotel is beautiful. Our private onsen was something out of a movie. And it’s a superb place for kids — many fun little treats everywhere. Very much recommend. However, if your kid is an adventurous eater, make sure they do not serve them the kids meal Kaiseki. It is definitely subpar fast food level. Pre-order the adult version because you can’t change on the spot."

"ハイアットにも関わらずラウンジのサービスがないのが残念。16年前に泊まった時は無料のラウンジサービスがあったように記憶しているが今はウェルカムドリンクのみになっていた。補助ベッドはレベルが低い。古い施設ではあるがメンテはしっかりされている。朝食で卵料理のオーダーをはじめに取る割には運んでくる順番がおかしかったり正しいオーダーのものではなかったり機能的なサービスではなかった。"

"Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room"

"This small hotel is an incredibly peaceful oasis. The food offerings were absolutely impeccable! There are no gym facilities but the private onsen is a wonderful way to end your day after touring the surroundings of Hakone. The care and attention from the staff was top notch! Our tea ceremony shortly after arriving was a wonderful way to get introduced to the hotel and the types of tea and wagashi available to us during our stay. Dinner was a different 10 course meal of fine dining every...

"Gorgeous room, but not a tattoo friendly onsen. Luckily the tub was big and deep. Not a lot of restaurants or shops around but its a good location away from the crowds and easy access to the ropeways. "

"Hidden gem in Hakone, super private, excellent service and food"

"全体的にとても満足する滞在になりました。 客室が広く、全てにおいてとても清潔で、非日常を味わえました。また、二食付きプランにしましたが、食事のクオリティもスタッフも全てにおいて大満足でした。また客室内の温泉がある部屋にして良かったです。"

"El spa estaba cerrado "

"Very nice staffs. We like here "

"Our first stay in a Rakuten property and it won’t be our last. Loved the room, which was more an apartment really. Every thing we would or could need was provided though I wasn’t expecting a telescope to see the stars! Check in was digital and very easy. Welcome pack was unexpected and very good - especially the red wine. Loved the private onsen and balcony foot spa. There was also a sauna but we didn’t use that. 10/10. "

"The staff were all really nice and helpful. Our room was very clean, with an incredibly comfortable bed. The bar has a lot of options. They also offer a shared dinner, up to 10 people per night, and that was a great experience with a great group of people. We would stay here again in the future!"

"Amazing hotel and great staff"

"A lovely stay at a lovely place, the food and baths were amazing, and Chief Miyao went out of his way to take care of us!"

"こんなにゆったりできた宿はありませんでした。"