Hotel Pantai di Puerto Morelos

"Amazing stay"

"We did enjoy the staff, the people working at the resort very kind. The resort however, was not great. The food was horrible. Every restaurant had issues. Some restaurants had a sewage type smell when you first walk in. The wait for food at the restaurants 40 minutes minimum. The restaurants were out of food in the food that did come out was tough parentheses steak, and just not good. The staff gave us a bottle of wine and a dessert as a apology for how the property have been letting us down,...

"Honestly 10/10, the room, the service, the food, and the spa were all amazing! Huge shout out to Kevin who checked us in, Karen, our dinner receptionist, and Hugo our waiter. They all went an extra mile to make sure our experience was as great as it was! I’ll be back! Also, I do think the Xhale purchase is worth the perks."

"Heated pool! Wheelchair accessible. "

"Amazing!"

"Air conditioning did not work and room smelled of mildew. Closed main pool for reno's with no warning ahead and made quiet pool with swim outs the party pool. Could only eat at 1 or 2 resturants as they closed others and some nights only one opened. Others were not open at all for dinner. Many power outages! We had 3 swim out suites and could not use them one day as pool was closed for cleaning....reason pool was made into main party pool and guest was sick in pool. Beware of orientation and...

"Très bien merci pour votre gentillesse"

"The rooms are very clean. The staff on site are constantly cleaning the resort day and night. Very good breakfast. They have a nice buffet or you can have freshly made eggs cooked for you or an omelette and they always have some fresh fruit, mimosas and a bloody Mary Bar. We did go to the spa and get a nice massage. It was great."