10/10 Excellent
Mark
Travelled with family
30 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were truly outstanding. Every one I encountered went out of there way to ensure my stay was perfect. The hotel is very new so of course still pristine. The room was small but comfortable and very well appointed with everything you could need. Even if an airline lost your luggage you would be fine here. It was exceptionally clean. I really liked the high end bathroom fixtures. The toilet was amazing ( North American hotels need to get on board with this tech). This is the perfect hotel for an airport layover. Right next to the exit from the first monorail or train stop from airport (I was confused on which to take but it turns out both stop at this location). I would like the hotel to put up a sign that is visible from the station exit though. It was raining when I arrived and I had to step out from the covered area of the station to see it causing a very brief moment of confusion. I’m glad I opted for the breakfast. It was delicious and had a nice wide variety of western and Asian dishes. And of course the restaurant staff was very helpful and attentive. I also appreciated the tech used for the check in/ checkout process as it was simple and streamlined the process. It’s rare I give a perfect score but they have truly earned it.
Mark
Stayed 1 night in Apr 2024