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Hotel Coco Grand Ueno Shinobazu

3.0 star property
Travelers warm up by the inviting lobby fireplace after exploring the city or browse the convenient shopping area right at Hotel Coco Grand Ueno Shinobazu

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In the heart of vibrant city life, Hotel Coco Grand Ueno Shinobazu welcomes guests with thoughtful comforts. Shop on-site, read complimentary newspapers by the cozy lobby fireplace, store luggage securely, and enjoy high-speed WiFi throughout your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

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The price is Rp3.627.868
Rp3.990.655 total
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 500 per person
  • Rollaway bed fee: JPY 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Coco Grand Ueno Shinobazu pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Coco Grand Ueno Shinobazu?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Coco Grand Ueno Shinobazu?

Checkout is at 11 AM.

Where is Hotel Coco Grand Ueno Shinobazu located?

Located in Ueno, this hotel is within 2 miles (3 km) of Ueno Park, Tokyo Dome and Sensoji Temple. Tokyo Imperial Palace and Tokyo Skytree are also within 3 miles (5 km). Yushima Station and Ueno-hirokoji Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 238 out of 441 reviews
Rating 8 - Good. 176 out of 441 reviews
Rating 6 - Okay. 24 out of 441 reviews
Rating 4 - Poor. 2 out of 441 reviews
Rating 2 - Terrible. 1 out of 441 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
エアコンが効かず寒かったです ホテル周りは治安悪く それ以外はサービスも良く良かったです
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの人達も何か問い合わせすると対応が素早く丁寧。 施設自体もとても清潔で快適。 特にお風呂スペースは岩盤浴もシャワースペースもバスも清掃が行き届き、とても綺麗です。 脱衣所にあるナノケアのスチーマーはとても気持ちよく、娘と共に何度も使用させて頂きました。 お気に入りのホテルになりました。 滞在中とても快適に過ごせました。 ありがとうございました。
Stayed 4 nights in Jan 2021
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
部屋が狭いテーブルがないのですが
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

コヒツカ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食はとても美味しくてよかった。
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

気まぐれステイ

思った以上に清潔感があり、快適でした。部屋の窓から、不忍池が見えて、癒されました🎶
Stayed 1 night in Jul 2020
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は狭かったが、清潔感があり、眺望が良かった。
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で快適、特に女性は喜びそう。

また利用したい快適なホテル でした。 ただ女性向け要素が強めで、香り関係が苦手な方は、風呂などのフレグランスが強めだったからきついかもしれません。 １０階に宿泊したので不忍池方面の見渡しがとても良いですが、4月末の今は枯れていて、一、二か月後にまた来たいと思いました。
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great Breakfast Wonderful public bath Staff were very professional
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和室で椅子がないのがちょっと不便でした お風呂や岩盤浴は快適でした 自由に飲めるコーヒーが美味しかったです
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Facilities, Room is Small

I got the deluxe room but it turned out to be extremely small and I did not feel that it was worth the extra amount that I paid for it compared to a normal room. The toilet does not seem to have any heating so it is very cold in the winter. What I liked about this hotel though, is the great view of Ueno Park and also access to the hotel's onsen. It allowed me to take a relaxing soak after a long day of walking around. Breakfast selection was good as well!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice in-town onsen. Room is large for Tokyo hotel. Opposite from the Ueno garden.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Chun Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常值得第一個考慮住宿的飯店。離淺草、秋葉原、東京大學等地近。上野公園就在旁邊。

地點就在上野公園不忍池附近，離地鐡近。走路到秋葉原也在三十分鐘內。極好。早餐很豐富、味道好。房間設備很齊全亦舒服。飯店人員非常親切，是個極為值得推薦的住宿地點。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置好，服務佳

位置很好，房間夠大，直接看到公園景，離阿妹橫町很近
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had great customer service, great amenities and great breakfast! All for a reasonable price! The check in and check out process were super easy! The hotel was located about a 10 minute walk from the Ueno train station. It is located about the same distance from great shopping! One of the unique experiences I had at this hotel was realizing that they had both a back and foot massager in the room! After a long day of walking and exploring, it was so nice to treat my feet to a great massage to alleviate the pain of the day. Also, the in room toiletries were great! Sometimes hotel soaps aren't the greatest but this hotel took great care to select great products! I know this is a small thing but in my book, this just adds to the great hospitality of this hotel! I'd recommend this hotel gladly!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Prompun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทำเลดี ห้องพักสะอาดมาก และที่สำคัญอาหารเช้าโอเคเลย
Stayed 3 nights in Jan 2020
Verified

8/10 Good

VisanD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้สถานีรถไฟทั้งใต้ดิน JR Keisei Skyliner รวมไปถึงแหล่งช้อปปิ้ง ร้านอาหาร แหล่งท่องเที่ยวด้วย แต่ห้องพักค่อนข้างเล็ก
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need smoke area in lobby . Location is okay. Breakfast tastes okay
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Im Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便, 環境不錯, 洗手間真得很小. 酒店地下的甜點店, 很合我口味.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนง.บริการเป็นเลิศ วิวโรงแรมสวย พนง.ทำความสะอาดห้องแบบสะอาดสุดๆ คิดว่ามีโอกาสจะกลับมาใช้บริการที่นี่อีกแน่นอน
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานน่ารักมาก ให้ความช่วยเหลือดี ออนเซนดี ห้องพักดีมาก
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from room. Quiet and comfortable but typical small tokyo size room. Great breakfast.
Stayed 1 night in Nov 2019
Verified

8/10 Good

SAINGTHONG

立地は良い

立地が良い分、部屋は狭い。不忍池も見えて良い眺めではある。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait dans Ueno

Très agréable, bien situé pour un jogging matinal dans le parc Ueno. Déjeuner fourni était varié et très bon. Le personnel très accueillant avec un niveau d’anglais adéquat. Seul bémol sur notre séjour, l’eau a une odeur de soufre désagréable.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店看出去的景色超美，房間雖小但設備完整，地理位置良好，離車站和商圈很近，又有免費的早餐已經大浴池，服務人員也非常有禮貌，很棒的飯店。
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置方便，接近京成上野和上野御徙町站。可惜酒店位置旁的街道是紅燈區。乘搭SKYLINER來回機場的話，利用最接近且有升降機的上野地下道C6出很方便。 房間方面，我訂的是高級客房，房間空間僅僅能攤出一個行李箱。枕頭和床褥偏軟，每天醒來也感覺到腰骨痛，有點小可惜。另外，浴室超小的。我每天也直接去2樓浸浴了。2樓的大浴場乾淨但有點小，大概三個人以上一齊浸浴便顯得擠迫。浴場的水溫很舒適，沖洗後的面部保養品也有提供。從房間能遙望上野公園，很舒服的感覺。 早餐豐富，好吃，還有甜品吃。服務人員很有禮貌，清潔員把房間打掃得乾淨，讚！
Stayed 4 nights in Sep 2019