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Hotel Oriental Express Ginza West

3.0 star property

Choose dates to view prices

Located close to Tokyo Tower and Tokyo Imperial Palace, Hotel Oriental Express Ginza West provides a corner/local shop and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is Rp1.167.921
Rp1.284.713 total
10 Aug - 11 Aug

Room options

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk, a TV, and a mirror with lights.

Standard Double Room, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk with a TV, and a view of the city.

Standard Single Room, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Non Smoking, Private Bathroom

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Single Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Mobility Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Economy Double Room, Mobility Accessible, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Oriental Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, and a mirror with lights.

Oriental Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Minato, a neighbourhood in Tokyo, Hotel Oriental Express Ginza West is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
4-10-2 Shinbashi, Tokyo, Tokyo, 105-0004

What's nearby

  • A park with a bridge over a pond, surrounded by trees and buildings in the background.
    Hamarikyu Gardens
    7 min walk - 0.7 km
  • A modern urban street with a prominent Dior store, a Ginza Core building, and a busy intersection with pedestrians and vehicles.
    Ginza Six
    12 min walk - 1.0 km
  • A cityscape with a prominent red tower, likely a broadcasting tower, amidst modern and traditional buildings.
    Tokyo Tower
    16 min walk - 1.4 km
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    3 min drive - 2.1 km
  • Old Shimbashi Station
    7 min walk - 0.7 km

Getting around

  • Shimbashi Station
    4 min walk
  • Shiodome Station
    6 min walk
  • Tokyo (HND-Haneda)
    32 min drive

Restaurants

  • 揚州商人
    1 min walk
  • 大分からあげと鉄板焼 新橋応援団 勝男
    1 min walk
  • PLUTON 13
    1 min walk
  • 生ラム かんな
    1 min walk
  • 喫茶室ルノアール
    1 min walk

About this property

Hotel Oriental Express Ginza West

  • Hotel near Tokyo Tower
  • Located close to Tokyo Imperial Palace and Tokyo Dome, Hotel Oriental Express Ginza West provides a corner/local shop and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Continental breakfast (surcharge), express check-in and a vending machine
    • A lift, a 24-hour front desk and luggage storage
  • Room features
  • All 220 rooms offer amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and hairdryers
    • 24-inch flat-screen TVs with digital channels
    • Heating, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: JPY 1,200 for adults and JPY 1,200 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

More

  • Desk
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Oriental Express Ginza West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Oriental Express Ginza West?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Oriental Express Ginza West on 10 Aug 2026 start from Rp1.167.921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Oriental Express Ginza West?

This property doesn't offer parking.

What time is check-in at Hotel Oriental Express Ginza West?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Hotel Oriental Express Ginza West?

Checkout is at 11:00 AM.

Where is Hotel Oriental Express Ginza West located?

Located in Minato, this hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Bay. Tokyo Imperial Palace and Tokyo Dome are also within 6 mi (10 km). Shimbashi Station is only a 4-minute walk and Shiodome Station is 6 minutes.

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Reviews

Hotel Oriental Express Ginza West Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 60 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

Verified review

10/10 Excellent

Charls Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff very close to everything
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were extremely helpful and well versed in English. Room was good sized for a couple, cleaned daily and amenities plentiful. Great food establishments right outside, with a 24-hour Lawson’s on 1st floor.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Ka Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. It's a refurbished hotel from a previous owner. Very convenient location.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Chia Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my biz trip in Tokyo. There’s a free coffee machine at 1sr floor which is convenient. The facility is clean and comfortable, also the service is good. The only point that didn’t fit to me is that the pillows are too hard, others are good. :)
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Kelvin

Liked: Staff & service, amenities
Property advertised as new property but more like a resurfacing. Lobby, elevator, and hallway seemed new but the rooms were not. The shower curtains for throughout the bathroom had mold and table area had a thick layer of dust. Pro was lawson was right next door and many restaurants close by
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay local and convenient around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and clean hotel
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but convenient location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Shimbashi station and a lot of different restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verdell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in May 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
appreciated the bath salts available in the lobby - was very much needed after a long day of walking! found the hotel to be a little worn for something that had relaunched in april 2026, but was suitable for one female traveler and the light-up vanity was very useful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. I like the size
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, close to everything. Plenty of places to eat nearby. Only a few minutes walk to the trains and walking distance to Ginza shopping streets. I really enjoyed everything about this place. I was first shocked at how small the room was but the space is very well utilized so it didn’t feel small. Plenty of outlets to charge your devices and I even had them replace my sheets and towels after only one night. You simply have to leave a tag on your door before noon to make your room. You also have the option to have them just drop off the towels. I really enjoyed staying here for 2 nights and would definitely stay here again if I’m back in this area. I highly recommend this place for single guys or a couple on a budget.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Aysen

Liked: Cleanliness, staff & service
Room was different than what the images under our booking was showing and the entrance to the hotel was tough to find even with our taxi drivers. Rooms are definitely tinier and more worn out than the pictures but overall a nice stay due the great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jeanne Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I strongly regret for my star there is no closet in the room !!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Salome

Liked: Property conditions & facilities
Location was not ideal. It’s not visible or convne
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

A

Disliked: Staff & service, amenities, property conditions & facilities
During my 30 day stay in Japan I stayed at 7 hotels across different part of city Shibuya Shinjuku and Asakusa all ranging from different price points and locations Even though Ive stayed in cheaper hotels before this one is absolutely the worst by far because of how your staff deliberately humiliated me On 8/8 at 10 PM I asked a simple favor help me make a phone call to confirm my next hotel reservation before it gets canceled The staff member wearing glasses looked at me with visible disdain and refused We dont provide free phone service he said flatly then turned away. I was shocked I went to ask another staff member the same question That staff member said yes immediately No hesitation No attitude. Just basic human kindness So I went back upstairs to the first staff member to arrange the call. And this is where it became truly disgusting he refused to even look me in the eye He stared down at his desk completely avoiding my face He wouldn't acknowledge me as a human being He wouldnt apologize for his mistake No eye contact No recognition Just pure disrespect This is not about policy its about his personal contempt Another staff member proved helping was easy But this one chose humiliation anyway In 30 days across 7 hotels I have never met anyone this miserable or rude Im convinced he wouldnt treat someone Japanese like that I paid for 4 nights I treated you wit respect I expect the same if you hate your job find another one you shouldn’t work in hospitality with attitude
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Kc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可能因為住頂層16樓 房間冷氣有點不足 但走廊反而冷氣充足
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Orisaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は小ぶりながら必要なものは揃っており快適に過ごせました。スタッフはどの方も気持ち良い対応をしてくださいました。屋外に出ることなくコンビニに行けたのも便利で良かったです。ありがとうございました。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適だった。また利用したい。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が狭かった。でも非常きれいで良かったです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

yuichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りに店が多い
Stayed 1 night in Jul 2026