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"Everything is great except for inability of the hotel to answer my messages through the Expedia site. I messaged the property 2 months ahead about us needing the airport shuttle but we never got an answer from the hotel. Expedia customer service called the hotel for us and still we did not get an answer. Fortunately we saw the hotel's shuttle sign as we exited the airport and got it from there. FYI: the hotel is within walking distance from the airport and the shuttle is not free. But with a flight arriving late at night, the shuttle is convenient."

"The most comfortable bed and great linens and pillows."

"Was blown away by the facility and the quality of service by the Conrad team members. 3rd time staying at a Conrad property and is my go to hotel if I am in a city or resort town and one is available "

"The entire experience was great. Excellent accommodation especially for an airport hotel."

"We could not say anything less than AMAZING. Prime location, amazing landscaping and beautiful villas. That’s my review regarding the premises. Now service and food speaking; that’s where you have a real difference. Everyone during our stay were available, friendly and respectful. Every detail matters and this is where Maya stands out. Please make yourself the honor of having a massage by the spa; thank me later. "

"The property location and staff was excellent. The only concern we experienced was the use of laundry service which did not work as expected. Continues issue with washer and dryer let us loose few hours to get it done. The hotel staff did help with broken machines but the amount of time spent to get laundry done was over 4 hours. The food quality was excellent too. The staff in breakfast area was excellent and loved the reception and respect they displayed during all days stay at the hotel."

"The best thing about this hotel is the staff. They are great and nothing is too much trouble for them. The breakfast is great with a good selection of food. There’s a shuttle service to the beach and to eat street. The laundry service is also good value. Stayed for 10 days this time and would recommend it highly for the overall vibe."

"Loved this place"

"Everything was immaculate,, Amazing food , multiple choise, Staff super friendly. They even let us stay for 3 extra hours as our flight was at 7 pm. Best"