Terletak di Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive berada di pantai. Klub Golf Moon Palace dan Resor Golf Riviera Cancun patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Pantai Puerto Morelos serta West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park jika Anda ingin menjelajahi kecantikan alam kawasan ini. Bepergian bersama anak? Pertimbangkan Xoximilco, periksa juga kegiatan atau permainan di El Rey Polo Country Club. Jelajahi petualangan air di area ini dengan menyelam dan snorkeling yang berada tak jauh, atau nikmati keseruan outdoor dengan jalur hiking/sepeda dan eco-tour. Kunjungi panduan perjalanan kami untuk Puerto Morelos
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
Yang ada di sekitar
Puerto Morelos National Marine Park
3 mnt jalan kaki - 0.3 km
Pantai Puerto Morelos
14 mnt jalan kaki - 1.2 km
Pantai Ojo de Agua
7 mnt berkendara - 4.6 km
Puerto Morelos Town Square
8 mnt berkendara - 5.0 km
Klub Golf Moon Palace
17 mnt berkendara - 19.4 km
Berkeliling
Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 22 menit berkendara
Restoran
Bistro El Beso
6 mnt jalan kaki
Swim Up Bar
7 mnt jalan kaki
Bluewater Grill
3 mnt jalan kaki
Blue Moon
8 mnt jalan kaki
Afthonia
4 mnt berkendara
Tentang properti ini
Dreams Sapphire Resort & Spa - All Inclusive
Properti mewah all-inclusive ini dekat dari Pantai Puerto Morelos
Di Dreams Sapphire Resort & Spa - All Inclusive, Anda dapat menikmati sarapan prasmanan gratis, akses waterboom gratis, dan 3 bar tepi kolam renang. Dengan di pantai, pijat di pantai, dan berkayak, properti ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda perawatan tubuh, Hidroterapi, atau perawatan wajah di Dreams Spa by Pevonia, spa di properti. Pastikan untuk menikmati makanan di 8 restoran yang ada di properti. Pusat kebugaran menawarkan kelas aerobik dan kelas yoga; aktivitas lainnya meliputi basket, panahan, dan voli. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 50+ Mbps, dan tamu dapat menemukan fasilitas lainnya seperti bar kolam renang dan teras.
Manfaat lainnya di properti ini termasuk:
4 kolam renang outdoor dan kolam renang anak, serta seluncuran air, kursi berjemur, dan payung kolam renang
Peminjaman sepeda gratis di properti, 2 lapangan tenis outdoor, dan penitipan bayi/anak-anak (dengan biaya tambahan)
Layanan pernikahan, meja foosball, dan bell boy
Staf multibahasa, meja biliar, dan toko souvenir
Ulasan tamu memberikan nilai yang bagus untuk restoran, kolam renang, dan staf
Fitur kamar
Semua kamar 568 memberikan kenyamanan seperti layanan kamar 24 jam dan seprai premium, serta manfaat seperti pilihan bantal dan ruang kerja ramah laptop. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Manfaat ekstra termasuk:
Penitipan anak di kamar (biaya tambahan), tempat tidur bayi (gratis), dan gratis tempat tidur lipat/ekstra
Shower rainfall, perlengkapan mandi gratis, dan pengering rambut
Televisi LED 50-inci dengan TV kabel
Dek atau teras, lemari dan ruang baju, dan setiap hari
Rincian all-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Uang tip dan pajak
Termasuk uang tip dan uang tip tambahan dari tamu diterima.
Makanan dan minuman
Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)
Satu atau beberapa lokasi membatasi jumlah atau jenis minuman
Aktivitas dan fasilitas/peralatan
Termasuk semua olahraga air tak bermotor.
Kegiatan air
Berkayak
Bersnorkel
Berselancar angin
Kegiatan darat
Fasilitas kebugaran
Sepakbola
Tenis
Bola voli
Akses ke lapangan golf
Biaya lapangan golf
Kursus/kelas/permainan
Aerobik
Dansa
Fitnes air
Hiburan
Hiburan dan aktivitas di dalam hotel
Akses ke klub di dalam hotel
Pertunjukan hiburan di hotel
Properti serupa
Dreams Riviera Cancun Resort & Spa - All Inclusive
Puerto Morelos
Dreams Riviera Cancun Resort & Spa - All Inclusive
Parkir di properti termasuk opsi parkir jauh dari jalan
Makanan dan minuman
Sarapan gratis prasmanan tersedia pukul setiap hari 07.00 hingga 11.30
1 bar kolam renang
1 kedai kopi/kafe
3 bar tepi kolam renang
6 bar/lounge
8 restoran
Tempat makan pribadi/pasangan
Toko camilan/toko makanan
Aktivitas menarik
2 lapangan tenis outdoor
4 kolam renang outdoor
Arena bermain
Basket
Berkayak
Game
Gratis rental sepeda
Gym
Hoki meja
Kelas fitness
Kelas pilates
Kelas yoga
Klub anak
Kolam renang anak
Meja biliar
Meja foosball
Mini golf
Paddleboarding
Panahan
Perlengkapan olahraga air
Ruang uap
Sauna
Seluncuran air
Spa layanan lengkap
Tempat belanja
Tenis meja
Voli pantai
Waterpark gratis
Cocok untuk keluarga
4 kolam renang outdoor
Arena bermain
Boks bayi dalam kamar
Gratis tempat tidur lipat/tambahan
Klub anak
Kolam renang anak
Mainan anak
Mainan pantai
Mini golf
Penitipan bayi/anak dalam kamar
Permainan anak
Seluncuran air
Stroller
Tiket masuk waterpark gratis
Toko camilan/toko makanan
Trampolin
Kenyamanan
ATM
Buku Panduan
Penitipan koper
Resepsionis 24 jam
Salon
Toko Souvenir/kios koran
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan merapikan tempat tidur
Layanan pernikahan
Paket tunangan/pernikahan
Pembersihan kamar (setiap hari)
Porter/bellboy
Staf multibahasa
Layanan bisnis
4 ruang rapat
Pusat konferensi (ruang 771 meter persegi)
Outdoor
Di pantai
Di tepi perairan
Handuk pantai
Kursi di kolam renang
Payung kolam renang
Payung pantai
Taman
Teras
Spa layanan lengkap
5 kamar perawatan
Area perawatan outdoor
Aromaterapi
Body scrub
Body wrap
Facial
Hidroterapi
Manikur/pedikur
Pijat ala Swedia
Pijat deep-tissue
Pijat dengan batu hangat
Pijat di kamar
Pijat olahraga
Refleksiologi
Ruang perawatan pasangan
Ruang uap
Sauna
Spa buka setiap hari
Wrap detoksifikasi
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
2 tempat parkir difabel
Cermin pembesar
Dapat diakses kursi roda (dengan batasan)
Jalur ke pintu masuk yang terang
Jalur kursi roda
Kolam renang dapat diakses kursi roda
Kursi roda tersedia di properti
Landaian pintu masuk depan
Lantai atas hanya dapat diakses lewat tangga
Lantai ubin di kamar
Meja concierge dapat diakses kursi roda
Meja pendaftaran dapat diakses kursi roda (tinggi 109 sentimeter)
Pegangan tangga (tinggi 112 sentimeter)
Restoran dapat diakses kursi roda
Spa dapat diakses kursi roda
Tempat parkir dapat diakses kursi roda
Toilet umum dapat diakses kursi roda
Lainnya
15 gedung
3 lantai
Aktivitas dan tur milik penduduk setempat dan terorganisasi
Area merokok yang ditetapkan (denda berlaku)
Aula banquet
Dibangun pada tahun 2001
Kebijakan daur ulang komprehensif
Kebijakan limbah makanan yang komprehensif
Opsi makanan vegan
Opsi makanan vegetarian
Penangkaran hewan liar dengan perlakuan manusiawi
Pendidikan budaya dan ekosistem lokal
Setidaknya 10% keuntungan diinvenstasikan kembali ke masyarakat dan keberlanjutan lingkungan
Tidak ada pengaduk kopi plastik
Tidak ada sedotan plastik
Fasilitas kamar
Kamar tidur
Comforter bulu angsa
Gratis boks bayi
Gratis tempat tidur lipat/tambahan
Pilihan bantal
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Handuk disediakan
Pengering rambut
Perlengkapan mandi gratis
Sabun
Sampo
Shower
Shower rainfall
Sikat dan pasta gigi
Tisu toilet
Hiburan
Dock iPod
TV LED 50 inci dengan saluran kabel
Makanan dan minuman
Isi minibar gratis
Layanan kamar 24 jam
Panduan bersantap restoran
Lainnya
AC (pengatur suhu)
Brankas
Meja tulis
Ruang kerja laptop
Setrika/meja setrika
Telepon
Telepon lokal gratis
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan diperbolehkan dengan biaya tambahan USD 65 per hewan, per malam
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing yang diperbolehkan
Maksimal 1 hewan peliharaan (berat maks. 10 kg per hewan peliharaan)
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Hanya kamar tertentu, pembatasan berlaku; kamar ramah hewan peliharaan dapat dipesan dengan menghubungi properti di nomor pada konfirmasi pemesanan
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Gratis tempat tidur lipat/tambahan
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya hewan peliharaan: USD 65 per hewan, per malam
Hewan pemandu tidak dikenakan biaya
Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit; tidak menerima uang tunai
Properti ini menggunakan sistem daur ulang air limbah
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Properti ini tidak memiliki lift
Biaya jamuan makan malam wajib untuk Malam Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 31 Desember
Biaya jamuan makan malam wajib untuk Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 1 Januari
Tamu di bawah 16 tahun tidak boleh masuk spa
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)
Properti ini juga dikenal dengan nama
All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property
Pertanyaan umum
Apakah Dreams Sapphire Resort & Spa - All Inclusive memiliki kolam renang?
Ya, properti ini dilengkapi 4 kolam renang outdoor dan kolam renang anak.
Berapa biaya menginap di Dreams Sapphire Resort & Spa - All Inclusive?
Mulai 3 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Dreams Sapphire Resort & Spa - All Inclusive pada 24 Mei 2026 mulai dari Rp4.463.905, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Dreams Sapphire Resort & Spa - All Inclusive ramah hewan peliharaan?
Ya, properti ini mengizinkan anjing (maksimal 1) dengan berat maks. 10 kg per hewan peliharaan. Dikenakan biaya USD 65 per hewan, per malam.Kecuali hewan pemandu. Beberapa batasan mungkin berlaku, silakan hubungi properti untuk lebih jelasnya.
Pukul berapa check-in di Dreams Sapphire Resort & Spa - All Inclusive?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Dreams Sapphire Resort & Spa - All Inclusive?
Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).
Apakah ada manfaat all-inclusive di Dreams Sapphire Resort & Spa - All Inclusive?
Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Selancar angin, Snorkeling, Kayak, dan lainnya.
Di mana lokasi Dreams Sapphire Resort & Spa - All Inclusive?
Terletak di pantai, properti Puerto Morelos ini juga berjarak 15 menit jalan kaki dari Puerto Morelos National Marine Park dan Pantai Puerto Morelos. Pantai Ojo de Agua dan Puerto Morelos Town Square juga berjarak 5 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Dreams Sapphire Resort & Spa - All Inclusive
8,0
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,6
Kebersihan
8,2
Fasilitas
8,8
Staf & layanan
8,0
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 468 dari 1000 ulasan
10 - Sangat Bagus
468
Penilaian 8 - Bagus. 249 dari 1000 ulasan
8 - Bagus
249
Penilaian 6 - Cukup Baik. 147 dari 1000 ulasan
6 - Cukup Baik
147
Penilaian 4 - Buruk. 53 dari 1000 ulasan
4 - Buruk
53
Penilaian 2 - Sangat Buruk. 83 dari 1000 ulasan
2 - Sangat Buruk
83
Ulasan
10/10 Sangat Bagus
Deepali
Bepergian bersama keluarga dan anak
29 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property and happy place to stay and enjoy . Highly recommended
Deepali
Menginap 2 malam pada bulan April 2026
10/10 Sangat Bagus
Bernetta Blondell, Sandy Hook
Bepergian dalam rombongan, Bepergian bersama keluarga
20 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spent seven days at Dreams with my daughters & a friend. The rooms were always clean, the food was excellent, loved the nightly entertainment & the staff were very friendly. It was unfortunate that the beaches were full of seaweed & unpleasant to walk on. I would recommend that some rules be posted regarding reserving chairs. There appeared to be unnecessary drama on several occasions. Overall, I would highly recommend Dreams Sapphire!
Bernetta Blondell
Menginap 7 malam pada bulan April 2026
4/10 Buruk
Shannon April
Bepergian dalam rombongan
19 Apr 2026
Food was terrible. Hard to find anything to eat!
Shannon April
Menginap 6 malam pada bulan April 2026
4/10 Buruk
Michelle
19 Apr 2026
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The place is gorgeous,
Michelle
Menginap 3 malam pada bulan April 2026
8/10 Bagus
Moses
Bepergian bersama keluarga dan anak
18 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Stayed at the Villa. This was the best part of the stay. Having our own private pool was great as the kids went in and out all day. The villas itself was amazing! Felt like our own little home. The pool and rooms cleaned daily. The only bad thing about staying at the villa is that there is no ocean view and it is very noisy during the day due to a lot of construction going on in the area. With the Villa, we Got complimentary Cabanas by the pool which was nice and your own butler to serve you. Food at the buffet and blue water was excellent. The kids club was very underwhelming. the facilities overall seem a bit older. Mini golf was a 2/10. The entertainment at night was top notch. The pool was nice, spacious. Beach was very dirty and barely anyone there. Not the place to go if your expect to get in the beach water. Overall it was a decent stay.
Moses
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
dan d.
18 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was excellent in every way.
Our room was nice but needs some updating.
dan d.
Menginap 5 malam pada bulan April 2026
6/10 Cukup Baik
Isaura
Bepergian bersama keluarga
15 Apr 2026
Disukai: Kebersihan
Tidak Disukai: Fasilitas
This is not an all inclusive resort as it states. Most amenities are not available unless you have a membership with the hotel. The special restaurants prioritize members ,large tanning beds are $100 dollars per day. Rooftop pool is only accessible to members. They walk around offering coconuts for $9. Basically felt like a New York hotel. Spa treatments were priced as New York prices as well. Pools close early. Hotel overall is very Americanized didn’t really feel like Mexico. If you’re looking for the Mexican culture this is not it.
Isaura
Menginap 5 malam pada bulan April 2026
8/10 Bagus
Christopher
14 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alex did not greet us kindly. Everyone in our party including our teenage kids picked up on his demeanor. When ask about my VIP status he said Expedia did not call to notify the hotel. I had to show him conversation I had woth Expedia from 2 months prior asking about Preferred Club. I then had to email a screenshot to Alex so he could forward it to the manager. We were not offered a room upgrade but given Preferred Club. Such a disappointment. Don't get suckered into touring Dreams Natura. Sasha said 90 min and it took 3 hours. We used the vouchers for massages. The spa facilities and the staff were lovely. FYI Sasha said that because we were not in a Preferred Club room we couldn't get the better deals. The Preferred Club pool looked great but our son who is 6 foot 3 wasn't allowed in because he is 15. The pool concierge had me walk down to the (not so nice) P Club lounge to ask a manger for approval to let my son in. He said no. I pointed out how they considered him an adult when we booked the massage and when we looked into an excursion but he said no. Our family of 4 and the couple that joined us agreed we will not return.
Christopher
Menginap 5 malam pada bulan April 2026
8/10 Bagus
Natarsha
Bepergian bersama keluarga
14 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We visited this resort for a destination wedding and it was hands down the best wedding I've ever attended. The rooms were clean, had ample space, and the beds were comfy. The main pool was huge and the entertainment staff were great! There were several bars and restaurant choices so there weren't any long waits. The staff was very friendly and accommodating. I will definitely return in the future.
Natarsha
Menginap 3 malam pada bulan April 2026
10/10 Sangat Bagus
Marsha
Bepergian bersama keluarga dan anak
13 Apr 2026
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Loved loved loved everything especially the food and the staff at the buffet!
Horrible staff at Himitsu restaurant! We waited 40 min with a pager then went back after 1&1/2 hours and they seated people ahead of us because they gave the host $20 & security was called when my husband called him out!
Bianca made everything amazing after we spoke to her!!!!!
Marsha
Menginap 5 malam pada bulan April 2026
10/10 Sangat Bagus
KORINA
Bepergian dalam rombongan
13 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay everything was perfect
KORINA
Menginap 3 malam pada bulan April 2026
6/10 Cukup Baik
Nayeli Saldivar, Monterrey
Bepergian bersama keluarga dan anak
13 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
El de seguridad del bar se portó muy grosero cuando quise reportar a un gringo que nos estuvo molestando ya hasta justo la mayoría del bar lo estuvieron reportando por que estuvo molestando a todos y no lo retiraban del bar la verdad es que si puedes buscar otra opción mejor
Nayeli Saldivar
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
Daniel, Hinton
Bepergian bersama teman
13 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property, staff was unbelievable and went the extra mile for me
Daniel
Menginap 6 malam pada bulan Maret 2026
2/10 Sangat Buruk
Justin Alan
Bepergian bersama teman, Bepergian dalam rombongan
12 Apr 2026
For the price the hotel, the beach is not what I expected. Hotel zone is much better and nicer beaches with clear water. Stick to the hotel zone.
Justin Alan
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
Reza
Bepergian dalam rombongan
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, our experience at this all-inclusive hotel in Mexico was very good. The cleanliness was acceptable, the staff were very friendly, and there was a nice variety of food options. In general, everything was fine; however, a few aspects could be improved. First, the hotel has only two pools. One is a main pool that everyone can access, including children, and it constantly plays very loud music. So, for anyone hoping to relax, this pool is not suitable. Many people go on vacation wanting a quiet escape, and unfortunately, this pool is not conducive to that. The second pool is much smaller, has no ocean view, and it’s an adults-only pool, but you need an upgraded membership to access it. So, with a standard booking, you can’t use it. The other option is the beach, where you can relax, and there were a decent number of beach loungers. However, unlike many other hotels, or even some of the loungers inside this hotel, the beach loungers were all hard plastic. They were extremely stiff and uncomfortable, so you couldn’t really relax on them for long. Another issue we had was with the timeshare sellers. They were extremely pushy, and despite us telling them multiple times that we weren’t interested, they kept approaching us in the hotel and restarting the conversation. Lastly, we were told that if we spent about 20 minutes talking to them, we’d get a coupon for $40 off a spa massage. But when I went to the spa, they showed me two different menus—one with the coupon and one with
Reza
Menginap 6 malam pada bulan April 2026
8/10 Bagus
Autumn
Bepergian bersama teman
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas
This was our second time at this property with the 1st visit 15 years ago. The property has changed owners and it seems like it has gone down somewhat in quality. Pros: Food was good and had a decent variety to chose from. Housekeeping, pool, restaurant, and bar staff were all excellent. Resort was kept clean. Pool areas were comfortable and offered a decent amount of seating. Cons: Concierge staff were friendly and helpful but were extremely pushy about touring sister properties. We upgraded to an oceanfront room only to find that the hotel had piled up all of the seaweed from the beach (an entire dump trucks amount) right below our balcony which was not only an eyesore, but also caused an unpleasant odor and an abundance of tiny insects. Gym was only open until noon. Room was comfortable but was starting to show it's age and the amenities like shampoo, conditioner, bodywash were significantly lower quality than our first visit. Overall we enjoyed our stay and would consider returning again. Understandably, some of the cons listed are a bit nitpicky, but they are things we noticed and are what kept me from giving the resort a 5 star rating.
Autumn
Menginap 5 malam pada bulan April 2026
8/10 Bagus
Adonice
Bepergian bersama keluarga
11 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool was incredible. The beach area
Is really lacking however.
Adonice
Menginap 4 malam pada bulan April 2026
8/10 Bagus
Maryam
10 Apr 2026
Maryam
Menginap 5 malam pada bulan April 2026
10/10 Sangat Bagus
Michael Scott
Bepergian bersama keluarga dan anak
10 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thing I thought was a negative was there are no reservations for the restaurants. Some nights was an hour wait to sit down for dinner.
Michael Scott
Menginap 5 malam pada bulan April 2026
10/10 Sangat Bagus
Shivam
Bepergian bersama teman
10 Apr 2026
Disukai: Kebersihan
Wonderful vacation desination for a relaxing family oriented fun.
Amazing will definately come back. The resort doesnt not have smart tv functions and some aspects of the room needed to be fixed however those issues paled in comparison to the fun and relaxation it was a minimal annoyance.
Shivam
Menginap 3 malam pada bulan April 2026
8/10 Bagus
Hayley
Bepergian bersama keluarga dan anak
9 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot for a family vacation!
Hayley
Menginap 4 malam pada bulan April 2026
8/10 Bagus
Sophia Mendoza, Benicia
Bepergian bersama keluarga dan anak
7 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First and foremost, we enjoyed our stay at this resort. The staff were great from the moment you arrive until the day you leave. And that goes for all of them in all departments. The resort is very clean and the room we booked was as expected. The reason that it did not get a five star is because of the restaurants and wait situations. We paid extra to be a preferred club member customers and did not at all feel any preferential treatment. If you wait after 7 PM to eat, you would definitely be waiting at least 90 minutes to 2 hours. They have no reservations except for their Teppanyaki dinner. And even that I could never get a reservation except for 10 PM for one night. The fact that they have one restaurant that’s temporarily closed might be a factor, but they should’ve made other provisions. The food however, were all delicious in all restaurants, including the buffet every time we were there. Our favorite for breakfast was the Bluewater Grill and dinner at Bordeaux their French restaurant. We hope that when we come back to this hotel, this issue would be resolved. And a big shout out to Gerardo our bell guy and Sandra who’s in charge of housekeeping for room 110 in that floor. Their service truly stood out!
Sophia Mendoza
Menginap 6 malam pada bulan Maret 2026
10/10 Sangat Bagus
Destiny
Bepergian bersama teman
5 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best vacation ever! I booked this trip for my fiancé for his birthday. My mom recommended this location since her and my dad stayed here. We absolutely loved it! The staff was very friendly and if we needed anything they did not hesitate to get it for us. Definitely looking forward to going back again.
Destiny
Menginap 3 malam pada bulan Maret 2026
6/10 Cukup Baik
Sally Ruth
Bepergian bersama teman
31 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The seaweed that was stacked outside of building 6 made it a very undesirable location. I paid for an ocean view, and got a seaweed view. Very disappointed.
Sally Ruth
Menginap 6 malam pada bulan Maret 2026
8/10 Bagus
Randall Kane
Bepergian bersama keluarga dan anak
29 Mar 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Things that were great:
-the size of our junior swim-out room and the mini pool
-the waterslides
-the food
-the greenery on the resort ground
-the gym
-Filippe serving us at the buffet for dinner service (best server at the resort!)
-the entertainment
-the cleanliness of the rooms
-the hot tub
Things that weren’t great:
-the (rentable for a price) cabanas at the big pool blocking the view of the pool
-the fact that the big pool was unheated (there were more people in the hot tub than in the pool)
-the staff trying to sell you things every time you leave your room
-the beach (SO much seaweed)
-the tractor running on the beach trying to get rid of the seaweed
-the hard beds
All in all, we had a good time. I understand the resort makes money off the cabanas but they’re all front row around the pool so they block the view for hundreds of people and they’re expensive to rent. I also understand the need for the tractor to work on the seaweed (sargassum) situation but we were hoping for Caribbean beaches. We should have spent less and gone to Puerto Vallarta!