Search Hotels in El Pedregal, Playa del Carmen

"Spectacular view to ocean, room clean, nice staff and the food was excellent!!!!!"

"Fantastic resort, great food, better people! 10-10 would recommend! Unfortunately the seaweed was a huge issue while we were there or it would’ve been 5 stars"

"The property overall was very good. The staff was friendly and I liked that you could go to other RIU hotels in the area and eat and drink and it was still all inclusive. The food was pretty good, most restaurants are buffet style. The rooms were a little dated but I liked daily room service. Nice place I would definitely go back again!"

"Concierge asked us if we wanted to upgrade our room to an ocean view but we Love staying on the first floorm very easy to get to everything this way. We have stayed at this hotel multiple times and love it here. Pool is great. There is a small beach you can go too (not much there but still nice with a bar and beach chairs) The staff is amazing. Miguel is our faborite bartender and Gustavo was amazing at making out check out experience and quick and easy process. The rest of the staff, waiters, hostesses, maid, concierge, etc are always fabulous and willing to help you with a smile. Would absolutely recommend. Also we love how close it is to 5th avenue!!!!!"

"Good stay in general but could be netter very easily"

"Clean room Very friendly and helpful staff "

"Very helpful and courteous staff. Although we didn't always understand how to have the kids beds made everyday, we eventually caught on and a great week was had by the whole family."

"Resort was nice, the upgraded elite club package was a complete waste of money, all it got you was a pool with no pool chairs or shallow parts and a restaurant that had the same menu as their steakhouse pretty much. Resort had a major red ant problem. Definitely not worth the money."

"The property is ideal if you want city and beach life. The rooftop pool was great with views you cannot get from ground pools! We were upgraded to a Master Suite which was spacious and clean. We had an issue with the AC in the last couple days but were told it was because you could not set the thermostat lower than a specific degree which was not the case or problem. We had friends in another room that had to use extra blankets because it was so cold. However, we did not press the issue too hard with the staff so more on us than them. Bar staff and servers in all locations were attentive and personable. Food selection was great - smaller facility means more taste and quality when not mass produced. We also chose the Elite option and visited the other 2 sister resorts a few times. Playacar had a great beach and Coco Beach was smaller but also very nice. The shuttle service was a bit confusing (need to be on a list?) and can get full so make sure you check before going. All in all a wonderful stay and we will be back!"