Search Hotels Near Metrocenter, Phoenix

"Room was dirty, no fire detectors in our room. There was one towel and one hand towel and no washcloths in a 2 bed room . when I asked for more towels and some washcloths they said they’d get it when I got back from dinner the items were never delivered and I had to go up to desk again to ask for items needed for 3 people in our room and finally got them but never got washcloths! Very unhappy with this rental"

"The amenities were great. When we checked in and tried to use our room shower it did not drain at all, The shampoo bottle was not attached to the wall (no big deal), and the door you had to push incredibly hard to get in. We notified staff about the shower but it was not fixed during our stay. "

"The area around the hotel seemed a little shady.staff was friendly but the shower never got hot, tv and internet kept disconnecting, limited selection of food nearby. Air conditioning was nice and secure parking lot"

"No the room was very dirty and dusty. The sheets were old n dirty. Top comforter was very dirty. It was disgusting."

"The room faced highway and was loud. The bath tubs paint was peeling and looked like a mosaic and not in a god way. No wash clothes available. Breakfast had 2 bruised bananas and 5 oranges for a fruit option. No pastry’s. The bed was clean and comfortable and the staff was courteous. "

"Friendly staff and the grounds were beautiful, very relaxing."

"We didn't really use anything because of the thought of finding a roach. This place needs alot of attention, cleaniness wasn't how we expected. Alot of human nails and hair were present, it was just an awful experience. Never staying at this place again!"

"The room is outdated with popcorn ceilings and smells like cigarette. The front desk was friendly. I did not have breakfast there . For $185 per night I was expecting a newer facility . "

"The low rating is primarily due to issues with cleanliness, as this is an aspect that should not be compromised, regardless of whether the accommodations are budget-friendly. We arrived quite late, after midnight, having previously notified the hotel of our late arrival. Our intention was to stay only for a few hours to obtain some much-needed rest before resuming our journey, so seeking alternative accommodation would have significantly reduced our rest period. Or, I should say, my husband's rest period, as after the final disappointment, I found myself unable to sleep. I kept the lights on to keep watch. The room simply was not clean. 1. There was hair present on the towels and sheets. 2. The sheets appeared stained or soiled. 3. The sheets looked dingy. 4. There were leftover food items in the microwave. I only discovered this because the microwave display was flashing. I was too apprehensive to inspect the refrigerator. 5. Dried urine on the toilet seat and outside surface of the bowl. 6. Hair found on bathroom counters, in the shower area, and on top of communal shower soaps. 7. Woke up in the middle of the night to use the restroom, only to be greeted by a live, full-size roach scurrying near my feet! Then, while searching for it, I found a tiny baby roach. "