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Coco Río

3.0 star property
This nature reserve retreat combines warm breezes with vibrant local culture, offering guests a perfect paradise setting for morning breakfast and relaxation

Choose dates to view prices

Coco Río provides a tropical escape just steps from Quinta Avenida. Guests enjoy convenient self-serve breakfast each morning before relaxing on the rooftop terrace or taking a dip in the nearby outdoor pool. The multilingual staff consistently earns high praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Coco Río have a pool?

Yes, this property has outdoor pool access.

Is Coco Río pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco Río?

Coco Río doesn't offer parking.

What time is check-in at Coco Río?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Coco Río?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Coco Río located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Mamitas Beach. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

8.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location to access all that Playa del Carmen has to offer! It is literally one step off of Quinta Avenida with bars, shops, taxi stands, and even the ferry is close by. They had not received my reservation through Expedia, so they upgraded us to a suite, which was so thoughtful and appreciated! It was spacious, clean, and perfect for a couple’s getaway. We would definitely return again! The only downside was we were on the top floor, up three flights of steps, which was not ideal for luggage or us exhausted after a long day.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Yza

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el lugar
Stayed 2 nights in Jul 2024