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Newport House Playa Boutique Hotel

4.0 star property
Travelers can relax in this peaceful palm-surrounded retreat or borrow complimentary bicycles to explore nearby Mamitas Beach and other local attractions

Choose dates to view prices

Newport House Playa Boutique Hotel in central Playa del Carmen offers an outdoor pool and rooftop terrace for relaxation. Visit nearby Guadalupe Church and Quinta Alegría Shopping Mall, then unwind in the garden. Multilingual staff helps guests discover local treasures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1013 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Frequently asked questions

Does Newport House Playa Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Newport House Playa Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Newport House Playa Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Newport House Playa Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Newport House Playa Boutique Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Newport House Playa Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Newport House Playa Boutique Hotel located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall and Guadalupe Church are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 253 out of 293 reviews
Rating 8 - Good. 26 out of 293 reviews
Rating 6 - Okay. 8 out of 293 reviews
Rating 4 - Poor. 1 out of 293 reviews
Rating 2 - Terrible. 5 out of 293 reviews

Reviews

Verified

10/10 Excellent

kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem quiet clean friendly staff who are 10/10 would highly recommend:))
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to have a great relaxing, the rooftop is amazing, definitely I will be back.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great room amenities including a full kitchen and lots of space. great location. Excellent staff and housekeeping.
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Zhiming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family were impressed with the cleanliness of the rooms, and we particularly loved the washer & dryer in our room, which was a great plus.
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are luxury mini apartments with everything you would need. Honesty the best hotel we stayed at all trip even better than a very expensive all inclusive in Cancun.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for long stays

Great reasonably priced hotel for long stays. Full kitchens and laundry facilities. all the staff is great. Housekeeping is outstanding.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, staff is fantastic. More like an apartment than a hotel. Highly recommend.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice. I love the property, rooms, and staff. See you next time!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, friendly and happy. Grateful for them!
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Dr. Stephan R.

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Very friendly and helpful. Gracias Sandra and Uriel and housekeepers as well.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at Newport house playa. The staff were very helpful and friendly. I loved having the use of free bikes during my stay. The location was great and close to 5th avenue but enough away from the noise. I’ll hopefully be back!
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very roomy, nice rooms, beautiful roof

Very large room and nice roof. Staff were very friendly and accommodating. The location is very central to everything. The ONE thing is say is the key card didn’t always work, but this was super minor. This is where we will book on our annual trip to Playa.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. I had a spacious room that was very clean. There was a minor inconvenience of the refrigerator in the room being broken, but the staff were great about letting me use the mini fridge at their desk. The roof deck is small but very nicely decorated.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here 2 times the first time was incredible which is why I came back I thought the price is good and the room is very clean and the staff is very professional and courteous and the location is perfect for where I like to stay but on my second trip just last week the refrigerator was not Working which is why I gave it an overall 4 stars but had it not been for that it would have definitely gotten 5 stars from me
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is tricky. It may look quite normal outside or even inside the small lobby but the rooms offer a lot of space, they are clean, have a modern look and I loved how cleverly administrated the space in the rooms is. I would give it five stars except for the fact that it's not so practical when you rent a car. But we managed to park nearby, though we have to leave a lot of coins in the parking meter. Other than that, I liked the place.
Verified

10/10 Excellent

Louise Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at this property, as I really liked it the first time around. The area is developing quickly and it's not as quiet as the first time I was there, but on the other hand that means more dining options nearby. The location is perfect if you want to be outside the party district but still within easy walking distance of bars, shops and restaurants, and the area felt very safe. Parking our rental car on the street below was easy, but you do have to pay and there's a 6 hour limit between 10 am and pm, so we generally parked a few streets away where it's free. The apartment itself was clean and comfortable, and the rooftop area is a nice place to chill after daytrips. The kitchen is perfect for having breakfast or heating food in the microwave but not super well equipped if you're counting on cooking more advanced meals there. This worked for us since there are so many great restaurants nearby anyway! The staff was always friendly and helpful.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the time we spent at this hotel, it felt very upscale while still being very affordable. Everything about this hotel was very well thought out, from the pool and the shaded sunbeds perfectly placed around and the shower and washroom available on the pool deck so you didn't have to go down to your room to use the facilities to the rooms amenities. Having a full size fridge in the room made having chilled drinks and snacks available at all times was great. Even the washroom set up was so well thought out, in our washroom there was 2 rooms, one with a shower and a sink and the other with a toilet and a sink so 2 people could use a sink and mirror at the same time making the getting ready process very quick. There was black out curtains in the bedroom and regular curtains in the living space with doors separating so sleeping in or getting up early was very easy. The area itself is so close to 5th Ave but far enough that you don't catch any noise. The beach was a short 10 minute walk from the hotel but if the beach was too busy the pool area was a great substitute. The gentleman working at the front desk were so kind, from the minute we walked into the perfectly air condititines and clean scented (it literally sment like clean laundry all through the hotel, it was incredible) hotel we felt completely at ease. The kind and gentle demeanor from all the hotel staff was enough for us to want to come back again. I cannot wait to return to the Newport house Playa!!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great short-stay option.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, rooftop pool, and the room itself. Overall great stay.
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing Hotel , Clean and confort
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful condo, super clean, great service and walking distance to 5ta Avenida. Will definitely stay again!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quite easy access to eats an shopping
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property! Only downside is it's a little bit of a walk for the central areas
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Bethany Hunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time to Newport House, it’s a perfect apartment for a stay in Playa.
Stayed 9 nights in Feb 2023