Terletak di Puerto Morelos, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort memiliki lokasi dekat bandara dan di pantai. Klub Golf Moon Palace dan Resor Golf Riviera Cancun patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park serta Pantai Delfines jika Anda ingin menjelajahi kecantikan alam kawasan ini. El Tinto Golf Course dan Puerto Morelos Town Square adalah tempat-tempat lain yang juga sebaiknya tidak dilewatkan. Luangkan waktu untuk menjelajahi petualangan air di area ini, seperti memancing. Kunjungi panduan perjalanan kami untuk Puerto Morelos
Carretera Federal 307, Puerto Morelos, QROO, 77712
Yang ada di sekitar
Puerto Morelos National Marine Park
2 mnt jalan kaki - 0.2 km
Pantai Puerto Morelos
19 mnt berkendara - 17.8 km
Pantai Ojo de Agua
22 mnt berkendara - 20.3 km
Puerto Morelos Town Square
23 mnt berkendara - 20.7 km
Klub Golf Moon Palace
14 mnt berkendara - 11.2 km
Berkeliling
Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 20 menit berkendara
Restoran
the cave
6 mnt jalan kaki
Agave Mexican Cuisine
Diamond Club Lounge
1 mnt jalan kaki
Grazie Italian Restaurant
16 mnt jalan kaki
Martini MIX
17 mnt jalan kaki
Tentang properti ini
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
Properti mewah all-inclusive dekat El Tinto Golf Course
Manfaatkan sarapan lengkap gratis, akses waterboom gratis, dan 3 bar kolam renang di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. Properti ini tempat yang bagus untuk berjemur dengan dengan di pantai, 2 bar pantai, dan kursi berjemur. Manjakan diri Anda dengan perawatan wajah, body scrub, atau pijat Swedia di spa yang ada di properti. Di 12 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan Meksiko. Kelas yoga dan kelas aerobik ditawarkan di pusat kebugaran; aktivitas lainnya meliputi yoga di pantai dan voli. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti 3 bar tepi kolam renang dan teras.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
6 kolam renang outdoor dan kolam renang anak, serta kolam arus, seluncuran air, dan 3 bar kolam renang
Lapangan tenis, payung pantai, dan meja biliar
Meja pemesanan tur/tiket, layanan pernikahan, dan staf multibahasa
Layanan concierge, tenis meja, dan bell boy
Ulasan tamu menunjukkan nilai yang baik untuk cocok untuk keluarga, pantai, dan kolam renang
Fitur kamar
Semua kamar 1005 menyediakan kenyamanan seperti layanan kamar 24 jam dan seprai premium, serta manfaat seperti pilihan bantal dan brankas ukuran laptop. Ulasan tamu memberikan nilai tinggi untuk kamar kebersihan kamar di properti ini.
Manfaat lain termasuk:
Tempat tidur bayi (gratis) dan gratis tempat tidur lipat/ekstra
Kamar mandi dengan perlengkapan mandi gratis dan pengering rambut
Televisi plasma dengan saluran TV premium
Balkon, pemanas air untuk kopi/teh, dan kipas angin langit-langit
Rincian all-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Uang tip dan pajak
Termasuk uang tip dan uang tip tambahan dari tamu diterima.
Makanan dan minuman
Termasuk makanan prasmanan dan à la carte, makanan ringan, dan minuman tertentu
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)
Satu atau beberapa lokasi membatasi jumlah atau jenis minuman
Aktivitas dan fasilitas/peralatan
Termasuk semua kegiatan di lokasi dan penggunaan fasilitas dan perlengkapannya.
Kegiatan air
Berselancar/boogie boarding
Kegiatan darat
Fasilitas kebugaran
Tenis
Bola voli
Hiburan
Hiburan dan aktivitas di dalam hotel
Pertunjukan hiburan di hotel
Pesta bertema
Penghargaan dan afiliasi
Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam Travelife, program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.
Properti serupa
Iberostar Selection Riviera Cancún - All Inclusive
Puerto Morelos
Iberostar Selection Riviera Cancún - All Inclusive
Sarapan gratis lengkap tersedia pukul setiap hari 07.00 hingga 11.00
1 kedai kopi/kafe
12 restoran
2 bar pantai
3 bar kolam renang
3 bar tepi kolam renang
8 bar/lounge
Kopi dan teh di area umum
Tempat makan pribadi/pasangan
Toko camilan/toko makanan
Restoran di properti
Agave
Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Ma Maison
Aktivitas menarik
1 bathtub air panas
6 kolam renang outdoor
Arena bermain
Arkade/ruang permainan
Gym
Kelas fitness
Klub anak gratis
Kolam arus
Kolam renang anak
Meja biliar
Ruang uap
Sauna
Seluncuran air
Spa layanan lengkap
Splash pad
Tempat belanja
Tenis
Tenis meja
Voli pantai
Waterpark gratis
Yoga pantai
Cocok untuk keluarga
6 kolam renang outdoor
Arena bermain
Arkade/ruang permainan
Boks bayi dalam kamar
Fasilitas laundry
Gratis tempat tidur lipat/tambahan
Klub anak gratis
Kolam arus
Kolam renang anak
Seluncuran air
Splash pad
Tiket masuk waterpark gratis
Toko camilan/toko makanan
Kenyamanan
ATM
Brankas di resepsionis
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Salon
Toko Souvenir/kios koran
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan laundry/dry cleaning
Layanan merapikan tempat tidur
Layanan pernikahan
Paket tunangan/pernikahan
Pembersihan kamar (setiap hari)
Porter/bellboy
Staf multibahasa
Layanan bisnis
8 ruang rapat
Pusat konferensi
Outdoor
Di pantai
Di tepi perairan
Handuk pantai
Kursi di kolam renang
Kursi pantai
Payung kolam renang
Payung pantai
Taman
Teras
Spa layanan lengkap
Aromaterapi
Bathtub air panas
Body scrub
Body wrap
Facial
Hidroterapi
Manikur/pedikur
Pijat ala Swedia
Pijat deep-tissue
Pijat dengan batu hangat
Refleksiologi
Ruang perawatan pasangan
Ruang uap
Sauna
Spa buka setiap hari
Wrap detoksifikasi
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Dapat diakses kursi roda (dengan batasan)
Jalur kursi roda
Lift
Meja concierge dapat diakses kursi roda
Meja pendaftaran dapat diakses kursi roda
Lainnya
9 lantai
Area merokok yang ditetapkan (denda berlaku)
Arsitektur gaya Beaux Arts
Aula resepsi
Fasilitas kamar
Kamar tidur
Comforter bulu angsa
Gratis boks bayi
Gratis tempat tidur lipat/tambahan
Pilihan bantal
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Handuk disediakan
Jubah mandi
Kamar mandi pribadi
Pengering rambut
Perlengkapan mandi gratis
Sandal
Hiburan
Dock MP3
TV plasma dengan saluran kabel premium
Makanan dan minuman
Air minum kemasan gratis
Isi minibar gratis
Layanan kamar 24 jam
Mesin pembuat kopi/teh
Lainnya
AC (pengatur suhu)
Brankas yang dapat memuat laptop
Kipas angin langit-langit
Meja tulis
Setrika/meja setrika
Telepon
Telepon lokal gratis
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Tersedia check-in tanpa sentuh
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Tersedia check-out tanpa sentuh
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Properti ini tidak bisa melayani check-in pada larut malam
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 1, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Gratis tempat tidur lipat/tambahan
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Layanan sanitasi: USD4.06 per malam
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Property Registration Number 005-007-006211/2025
Perlu diketahui
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Properti ini juga dikenal dengan nama
Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort
Pertanyaan umum
Apakah Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort memiliki kolam renang?
Ya, properti ini dilengkapi 6 kolam renang outdoor dan kolam renang anak.
Berapa biaya menginap di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Mulai 19 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pada 18 Mei 2026 mulai dari Rp4.084.561, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Persediaan tempat terbatas.
Pukul berapa check-in di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in setelah jam malam tidak tersedia.
Pukul berapa check-out di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Check-out pada pukul tengah hari.
Apakah ada manfaat all-inclusive di Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Ya, properti ini all-inclusive.Termasuk aktivitas Surfing/boogie boarding, Tenis, Bola voli, dan lainnya.
Di mana lokasi Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Terletak di pantai, properti Puerto Morelos ini berjarak 10,6 km dari El Tinto Golf Course dan 20,8 km dari Puerto Morelos Town Square.
Ulasan
Ulasan Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
8,0
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,6
Kebersihan
8,4
Fasilitas
8,4
Staf & layanan
8,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 1272 dari 2702 ulasan
10 - Sangat Bagus
1.272
Penilaian 8 - Bagus. 619 dari 2702 ulasan
8 - Bagus
619
Penilaian 6 - Cukup Baik. 354 dari 2702 ulasan
6 - Cukup Baik
354
Penilaian 4 - Buruk. 210 dari 2702 ulasan
4 - Buruk
210
Penilaian 2 - Sangat Buruk. 247 dari 2702 ulasan
2 - Sangat Buruk
247
Ulasan
6/10 Cukup Baik
Lucian
Bepergian bersama keluarga dan anak
19 Apr 2026
Tidak Disukai: Fasilitas
The check in process was not very friendly. They tried to force us into getting a timeshare as soon as we arrived at the premises. Food was ok, but access to lots of restaurants were conditioned by reservations which were hard to get. The location was not great as we were stuck in the same place. The drinks were not great. The supplies in the room were more than minimum. We got thousands of insects in the balcony with some of them entering in the room for 2 consecutive days. The number of stars for this hotel should be 3 rather than 5. They have Expedia clients were a wrist at the whole time, while trying to convince them to book directly with them.
Lucian
Menginap 7 malam pada bulan April 2026
4/10 Buruk
Crystal
Bepergian bersama keluarga dan anak
17 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Yes
Crystal
Menginap 5 malam pada bulan April 2026
8/10 Bagus
Marlos Thiago
17 Apr 2026
Good
Marlos Thiago
Menginap 4 malam pada bulan April 2026
6/10 Cukup Baik
Genesis Nahir
Bepergian bersama keluarga dan anak
14 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s definitely more family resort, to enjoy with kids
Genesis Nahir
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
Pilar
Bepergian bersama keluarga dan anak
14 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms, family friendly activities,
Pilar
Menginap 5 malam pada bulan April 2026
6/10 Cukup Baik
Gagandeep kaur
Bepergian dalam rombongan
12 Apr 2026
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The stay was okay overall, but there are a few areas that need improvement. The food was decent, but the resort should add more Indian and vegetarian options. The biggest issue was the front desk service—it was very poor. There was no iron or steamer available in Building 11, and despite calling many times, there was no response. When we finally reached them, they said they didn’t have one for us, which was very disappointing.
Gagandeep kaur
Menginap 3 malam pada bulan April 2026
2/10 Sangat Buruk
Maan
Bepergian bersama keluarga dan anak
11 Apr 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Worst experience ever, food very bad not much variety, activity are limited, I don’t recommend at all
Maan
Menginap 5 malam pada bulan April 2026
8/10 Bagus
STACEY
Bepergian bersama keluarga
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed the property itself. The restaurants were ok, not great but not bad. It’s really difficult to get reservations and the buffet left a lot to be desired. Bins were always empty, and the food was lukewarm at best.
STACEY
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
lacey
Bepergian bersama keluarga dan anak
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this resort. It was beautiful and had a lot to offer. The shows in evening were enjoyable! Beautiful beach with option of kayaking which we took advantage of! Great pool area for kids and you had a variety of pools to choose from so they didn’t get bored! The only complaint we had was that it was hard to get reservations for dinner so we weren’t able to enjoy all the restaurants that were offered!
lacey
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
Claudia, Pico Rivera
Bepergian bersama keluarga dan anak
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Family friendly resort, staff were always very nice and helpful.
Claudia
Menginap 6 malam pada bulan April 2026
8/10 Bagus
Michael
Bepergian bersama keluarga
10 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great family resort with staff catering to your children. Went during their busiest time, high school spring break (US) and it was packed but it did not cause issues with restaurant openings or lines of people. The only area it affected was pool chairs but that is every resort you visit. Highly recommend for families
Michael
Menginap 7 malam pada bulan April 2026
10/10 Sangat Bagus
Jacklyn, Teaneck
Bepergian bersama keluarga dan anak
10 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
"We had a wonderful stay, largely thanks to the incredible service. A huge thank you to Jeyco and his team—their detailed attention to every aspect of our visit made us feel truly well-cared for. They really go above and beyond!
The property is beautiful and the pool area is very clean and enjoyable. However, one thing to note is that getting a lounge chair can be a challenge. We found we had to wake up at 6:30 am just to secure chairs by 7:15 am; if you wait any longer than that, they are usually all taken for the day.
Aside from the early morning 'chair hunt,' everything was perfect. We highly recommend this hotel for the stellar staff alone!"
Jacklyn
Menginap 3 malam pada bulan April 2026
8/10 Bagus
Chevan
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
9 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great trip
Chevan
Menginap 5 malam pada bulan April 2026
2/10 Sangat Buruk
Vidhyasagar
Bepergian bersama keluarga dan anak
9 Apr 2026
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
This hotel has the facilities and tech BUT The entire support staff at the property was useless. From the first person you meet to the last one before you leave. There is are high pressure sales upsell people who want to only sell you more stuff that they cannot deliver. Did not make any effort to help or direct us. In fact my family could not make a single restaurant booking on their app. When I texted the concierge on my rooms whattsapp, they cheerfully confirmed the restaurant reservations which we never had. When we went to the reserved restaurant time, my family was told that we did not have reservations. I am not a person to lose my temper but this resort pressed every button that I had. I only got tables to their restaurants after throwing a fit in front of the other guests. This happened every night for the 4 nights that I was there. All the food here is extremely bad in everyway. The Taj, The Cave are the absolute worst. Agave was a little palletable but still I think you have to intensionally try to make the food that bad. My 16 year old can cook better meals than any of the chefs there. All drinks at the resort are watered down and tasteless. Extremely poor quality cocktails. I was surprised that xcarete parks had food 100x better than the resort food...Highlight : my Room service person was attentive, my room was always clean and every effort was made that my family was appreciated. Didn't met room service staff ! Save your money go cruising or skip Royltn Splash
Vidhyasagar
Menginap 4 malam pada bulan April 2026
10/10 Sangat Bagus
Taylor
Bepergian bersama keluarga dan anak
8 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms, friendly staff, great service at the pools/ bar areas. Victor at the pool bar was the best, most friendly bartender we could have asked for. One negative is the process to reserve tables for dinners on the app. Our phones didn’t work for the app, only had 2 reserved dinners because of that but the buffet was fine for us.
Taylor
Menginap 5 malam pada bulan April 2026
6/10 Cukup Baik
Eyaaz
Bepergian bersama keluarga dan anak
7 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes
Eyaaz
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Kennia
7 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was top tier. Food, service, pool. We had a wonderful time. It was the perfect family
Kennia
Menginap 4 malam pada bulan Maret 2026
8/10 Bagus
Zeinab
6 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at Royalton Splash Cancun during March Break with two other families.
The resort itself was clean, rooms were spacious, beds were comfortable, and there were lots of activities. Staff were friendly, and the kids club was a big hit.
However, my husband and I got quite sick during our stay (vomiting for a night, about 2 days to recover, plus a rash). The other families were fine. We had read about a viral outbreak before arriving, so this was concerning.
One area that needs improvement is food safety at the buffet—some items (like soups and sauces) were not well covered or protected, both indoors and outdoors.
Overall, a nice resort, but better food hygiene would make a big difference.
Zeinab
Menginap 6 malam pada bulan Maret 2026
10/10 Sangat Bagus
SHERENA
5 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort is top tier! A fault cannot be found, from the rooms set up, food, the staff are beyond remarkable. The entire resort is beautifully laid out and well kept. I booked through Expedia and my entire stay was managed by an Expedia guest group who made every effort to fill every request I had. I stayed with my daughter and there were many kid friendly activities while I could surely see adults who were down to party were also fully satisfied. I’d 100% recommend to any and everyone!!!
SHERENA
Menginap 1 malam pada bulan Maret 2026
6/10 Cukup Baik
Sasha
Bepergian bersama keluarga dan anak
4 Apr 2026
Disukai: Fasilitas, kondisi & fasilitas properti
This property could be a 4/5 but a few key problems made our stay problematic:
Extremely busy and overbooked for amount of amenities such as not enough pool chairs, long wait times for cafe, food trucks, pizza place (30-45 min)
If you weren’t at the pool before 8 you would not get a chair but chairs couldn’t be reserved before 7, yet by 7 half of the chairs were gone. They removed our stuff when we went at 6am. Not having suffcient chairs for half of your guests seems like a huge miss.
Dinners was another sticking point- you had to make reservations at midnight for the next 2 days and even then you could not get some restaurants.
Timeshare/ prime/ diamond club is quite scammy. If you don’t have diamond club you miss out on a lot of perks- ie) you won’t get a chair, won’t be able to get to the restaurants you want etc.
kids club you had to leave your child you could not stay and play with them and we were not comfortable with that so we didn’t use it
Everything else is an extra charge
Water park is a little sketch. Multiple people got stuck in the slides that we met.
Food was decent. We did have some good meals. Very mid lots of stuff was just OK. We enjoyed the Indian restaurant and Agave the Mexican best.
Staff at the pool cabanas were very good to us.
Sasha
Menginap 6 malam pada bulan Maret 2026
4/10 Buruk
Samantha
Bepergian bersama keluarga dan anak
4 Apr 2026
Tidak Disukai: Fasilitas
EVERY MEAL is awful. Not for human consumption.
Drinks are all syrups and no fresh ingredients or watered down juice. Response time from housekeeping very slow.
Samantha
Menginap 6 malam pada bulan Maret 2026
8/10 Bagus
Sebastian Ezequiel
Bepergian bersama keluarga dan anak
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ideal hotel for families. The best and most outstanding feature is the food, with a large number of restaurants and a high standard. The evening entertainment is also excellent. Most guests are from the USA and Canada (which made it difficult for our son, who only speaks Spanish, to play with other children). Areas for improvement: cleaning the sargassum seaweed on the beach and having a pool with warm water.
Sebastian Ezequiel
Menginap 11 malam pada bulan Maret 2026
8/10 Bagus
Brenda
Bepergian bersama keluarga dan anak
1 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Could’ve done a better job cleaning our room.
Staff was friendly
Clean pools
Brenda
Menginap 7 malam pada bulan Maret 2026
2/10 Sangat Buruk
Tarkan, New York
31 Mar 2026
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It was an absolute zoo , people on top of each other . I understand they are trying to make most money as possible but they could have managed it better . It was so bad me and my family left the hotel after saying for an hour and they would not even give me a partial refund . The beach was so bad that the water was brown . It was absolutely the WORSE hotel I ever stayed in my life
Tarkan
Menginap 2 malam pada bulan Maret 2026
10/10 Sangat Bagus
Frederick
30 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti