Cottages in Quintana Roo

"Had an exellent time at this hotel. The room was very clean, and the staff was so polite at all times. Angel and Aciel took very good care of us during our stay. I loved how close this hotel is from quinta avenida, and how celebrated my husband felt during our stay. The only down side of this was that I requested a taxi to go back to the Cancun airport. Unfortunately, I was dropped off at the wrong terminal, which put us in a stressful situation. Then, had to pay $1,000 pesos for a taxi at the airport to take us to the correct terminal. Other than that, the trip was amazing! "

"We had a great stay."

"Great people and great service. I would definitely go back. "

"Everything was above average. Some minor annoyances (spotty Internet in the room, some wait time for drinks during rush hours), but overall very positive impressions. Would recommend."

"Staff members were amazing "

"Everything was amazing!!! "

"Staff were great, Food was very good. overall great experience. Nothing to complain about."

"Good "

"Without the staff the facilities would suffer, Thank you Teresa Lopez my room was Awesome everyday. thank you David for your guidance with everything available at the resort. Andrea Reyes what a beautiful person, kind welcoming, Hyatt is fortunate to have her as an employee. flor in the Spa a wonderful Masseuse. All the staff at the restaurants first class."