Cari Hotel di Kanton Lucerne

"Rooms are so small , location is so good and staff are so nice."

"Its my 3rd time stay at Ibis Luzern. And always happy to come back this hotel. The location only 5 minutes using a bus from central luzern station (walking around 15 minutes). The room is good and the price so reasonable. They provide a microwave, hot water (coffee and tea) in lobby area. They give a Luzern pass too, so you can enjoy around luzern with free pass. "

"Very clean well maintained room, Staff wasextremely helpful responding immediately to all our requests. I would recommend this place without any reservations!"

"Beautiful hotel across the street from a cute park. Room was quite small, but so cute and great views of the lake! Bus stopped right next to the hotel which was so convenient! Breakfast was yummy just wish there were some protein options like eggs or something a little more filling."

"Customer service could be better,"

"From the facilities to the staff, the whole place was outstanding. Peak summer but it felt relaxed and calm. The rooms are spacious and the staff couldn’t have been more friendlier. Very clean and the food was lovely."

"Very clean, comfortable and well appointed room. Front desk staff was very helpful and friendly. Our rooms had a lovely river view that made the terrace irresistible, especially at night. The location was great for sightseeing and enjoying restaurants. It was a great choice for us."

"Laundry was good. No staff onsite rooms weren't cold and so hot. Room fridge werent clean. Also the dishes so we had to clean it."

"Great hotel, very clean and great AC! Convenient parking and location"

"A bit overpriced compared to other hotels we stayed in the same area. "

"Great location near the old town and in front of the water. The best part is that you can swim in the lake in front of the hotel. The hotel looks great but it feels to me some of the server lack training and perhaps the chain is getting bigger as it doesn’t feel special anymore. In other high end hotels the check in is special, here it feels like any other check in."

"37°C outside, 37°C in the room. On arrival, the clerc said the hotel was full, which was untrue. Then we came down to complaint about the lack of ventilation and air-conditioned, we got a first answer that all room on the city side were without AC, which was untrue. She just apologized. We ask a technician to check the device, no-one came. Then on departure, the Front Office Manager said only 8 rooms out of 250 in total had no AC. Why our 2 rooms paid $650 per night paid 2 month in advance and...

"Great staff. Very nice room with lots of space. Great location. Price was right."

"Pegawai hotel nya sangat ramah dan helpful"

"Excellent Guest service manager, Naeem, thank you so much for your excellent hospitality."

"Very cute hotel. It's not fancy but we felt very comfortable there. It's directly on a bus line that easily takes you to the heart of the city in less than ten minutes. The front desk isn't manned at all hours, so be prepared to enter through the back door if it's not during a time when the lobby is open. Breakfast is extra, we opted to eat downtown. It's in a quiet neighborhood, but there is a great local restaurant across the street. There are no elevators, so travel light if possible. Very...

"Hotel yg Tdk Mahal tp Suasana Lingkungan dan Pelayanan yang Hotel Bintang 5"