Cari Hotel di Karibia

"The bar and staff were great. Adult pool was nice but some brought their children/grand children and no staff asked them to go to the family pool. The bar and staff were very nice as well. However we had problems with our room. We were plagued by super large cockroaches. The kind that make you scream. We had to leave the room to find help and sometimes a person came sometimes they didn't as the roaches showed up at night or early morning. No sleep for us"

"Buen HOTEL"

"La comida no fue lo mejor, la habitación tenía mosquitos muertos en las paredes cuando llegamos, todo lo demás excelente"

"No amenities in pools, hallways floors really dirty, people attending in beach are hiding so you don’t order from them, algae on beach not getting clean up, not many options for restaurants with menu, only a mexican restaurant which was the best, only buffets; shows quality not so good except for the madonna one was good, swift Tyler show was a deception, beatles was good, and the worst of the worst not night club! The night club is in the casino, that oro place they said they don’t have...

"Excellent property. Excellent staff pools were immaculate. Beaches were great. Everybody was extremely nice. Scheduled concerts were pretty good as well. Definitely going again."

"Returned for the third time and never disappoints. Family had a wonderful time. Everything was excellent."

"I highly recommend Serenade , one those best resort that I have already attended"

"We loved the property there is so much to do and see! Just a great family vacation!!"

"Everything was perfect, the attention all was incredible."

"The staff was the highlight of my trip. Very helpful and kind."

"This Resort exceeded our expectations. It’s real value for money. The pool is awesome and although we participated in external activities, there’s really no need to leave the property as there’s a lot going on daily (dance classes, table tennis, volleyball to name a few) and there’s also nightly entertainment at the theater. We will definitely return with a large group."

"Loved it our housekeeper we had was the best!"

"Personal muy atento, comidas excelentes"

"We enjoyed our stay. The check in and check out experience was seamless. We did not have hot water during our stay (room 4238). The housekeeper did not properly clean our room and did not restock the towels. We had to request additional towels. I used a mug and she flipped it over instead of replacing it (the inside was still sticky). She made the beds but left the empty plate that contained the complimentary macaroons on the coffee table. Aside from the housekeeping concern, the staff at the...

"Clean resort and friendly staff"

"The hotel is beautiful and beach is gorgeous. The rooms are comfortable and roomy, although the beds are hard as a rock.. The food is not very good and the service is hit or miss. Some of the staff is super nice and helpful, while many are rude and act like they are miserable."

"Overall, we had a good experience at this hotel. The property is not very large, which made it easy to get around. The beach was conveniently close, and the pools were enjoyable for both adults and children. There is also a dedicated kids’ area, which was a great feature for families. The staff experience was mixed. Some employees were friendly and very helpful, while others seemed uninterested in assisting guests. Making reservations at the specialty restaurants was challenging, but the buffet...

"Staff was very friendly"

"Room were decent Staff were helpful and nice Pool was okay"