Cari Hotel di Mexico

"Quedé muy decepcionado con mi visita. Llevé a 18 personas de mi familia esperando vivir la misma experiencia de años anteriores, pero lamentablemente fue todo lo contrario. El servicio ya no es el mismo. Antes este restaurante destacaba por su atención excepcional y por la calidad de sus alimentos; ahora esa esencia parece haberse perdido. En el área donde preparan el aguachile, junto al mar, había muchas moscas alrededor de la comida. Nada se veía fresco y los empleados ni siquiera hacían el...

"The overall experience was excellent."

"Our stay at Excellence Cancun exceeded every expectation! From the moment we arrived, the staff made us feel welcome with exceptional service and genuine hospitality. The resort is absolutely beautiful, with spotless grounds, luxurious rooms, and breathtaking views everywhere you look. The food was outstanding, offering a wide variety of restaurants with delicious meals and top-quality drinks. Every meal felt like a fine dining experience. The pools were immaculate, and there was never a...

"Wait staff was not very good."

"Had a great time but some of the bartenders are rude"

"Excellent all around. Perhaps needs more activities for the night life."

"Resort is nice small not much night life for adults, only one bar to go too and played the same music everyday got a bit boring.The staff is nice , the activities were ok the restaurants food was great but the buffet food wasn’t all that good. A nice resort just need some changes."

"Everything was wrong with this place. Our room smells like rotten eggs. The sheets were dirty. You see trash in the hall. The food quality was below average."

"wonderful property"

"Probably best hotel. Room pool was cool. Food was great"

"The shows were good, and the pool choices were good. The only thing I would change is the After Dark club. Seems to need to be a little bigger and maybe due for a remodel. The service was great and everyone did have a good time! I had a good time as well! So, go have some fun!"

"Way into the hotel is too long"

"Everything was good except the lunch buffet, it could be better."

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"