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Excellent hotel in an amazing location with the most kind and wonderful staff I look forward to staying again The extra care they took to decorate the room for my wife’s birthday made it even more special

This is the hotel of dreams. I will remember this place for a very long time. Stunning spot, amazingly friendly staff. We ate in the restaurant (tasting menu) which was out of this world. Breakfast lovely Loved the pool Amazing amazing place.

First class hotel. Excellent service. Very helpful staff.

One of the best concierge and customer service teams I have ever encountered anywhere in the world. From booking dinners to recommending activities even at short notice. Hotel, quality, room and breakfast were also excellent with no complaints.

Lovely new modern hotel in a fab location. Easy walking distance from everywhere. Breakfast, WiFi, Coffee 24/7 and mini bar topped up each day included in your room price. Good value for money. Would stay there again.

It was a little scary because I am used to conventional hotels with a permanent staff presence, but it was so easy. When you arrive they text you an entry code for the room. The property owner was in constant contact via whatsapp and it was very very easy. The room Itself is in the most AMAZING location. Right in one of Florence’s most famous squares. Central to everything. You will not believe the view. One thing I will say is bring an adapter for older Italian plugs. They sell them nearby if...

This is really nice, cozy and cool place to stay very close to everything in the city center. Artistic touch is everywhere, nice cool decor, bath in the room, all this makes Soprano Suits very pleasant to stay in. Moreover, they have also very friendly personal, super kind porter Alberto was really helpful with all our needs or answers to cover. i would definitely recommend this place to select as to stay in a comfortable place in the city center of Florence not only for few days but also for...

A lovely hotel with friendly and helpful staff. We enjoyed using the gym and the bar too. Will definitely stay again!

All very good will stay again

The staff were always incredibly helpful and attentive. Our room was immaculate, large and airy and as a whole our stay was magical - we look forward to visiting again!

Very pleased with our hotel, it had both character and a touch of luxury! Beautiful dining room also where we had breakfast, but service could certainly be improved there. Still it would not put us off staying here again when we return to Florence.

We have travelled all over the world and have to say our 4 day trip to Florence was fantastic and made even better by the hotel, the room and the staff could not have been better. Nothing we asked of them was a problem no matter how small and the hotel location is perfect. Dave and Heather

All good. Right in the centre but inside the hotel was quiet. No noise when trying to sleep

We arrived in the evening and the check-in was smooth and quick, we were shown to our room which was a basic classic room which was clean and roomy for the two of us. After freshening up, we ventured out for dinner to a restaurant recommended by the front desk called Donnini. It was located in the square close to the hotel and the food was nice and the staff were pleasant. All the amenities are within walking distance with shops and restaurants open till late at night. It is worth mentioning...

Clean. Great location. Friendly staff.

Perfect breakfast, with a complimentary 10 minute massage after - made for an excellent start to the day. Great central location, close to everything. Relaxed atmosphere. Brilliant that the gym next door can be used for free. Very happy staying here.

Booked the Ponte Vecchio Suites and Spa based on previous user ratings - and I was not disappointed. On arrival the staff were friendly and very helpful - check-in process was great. We were shown to the suite which was bigger and better appointed than I was expecting. Clean, airy and light. Sofa, dining table and chairs, kitchenette, bathroom with rainfall shower, huge bed (one of the most comfortable hotel beds I have slept in!). Fridge, stove top, dishwasher, coffee machine, TV with Sky -...

Centrally located, high quality furnishings and bathrooms. Only thing is we would have liked to have one large bottle of complimentary water rather than having to refill ourselves. Breakfast was great and the lady who runs it kind and helpful. Enjoyable stay and would definitely recommend or stay again.