Hotel dekat Pusat Perbelanjaan Grand Riviera Maya

"Staff were absolutely wonderful for booking. Hotel room was in perfect condition. The breakfast buffet was very good, a wonderful variety of foods, even had an omelette bar. "

"We stayed at Moon Palace in Cancun and attended a presentation at Moon Palace Grand. Overall, the experience was quite disappointing. The rooms at Moon Palace were not great—they felt outdated and not as clean or well-maintained as we expected for a resort at this price point. The resort also felt extremely crowded the entire time. There were too many people everywhere, especially in common areas like the arcade, which made it hard to enjoy. Even basic things like meals became frustrating,...

"Rooms very clean and staff super nice"

"Desayuno bueno y muy amables con el transporte del aeropuerto "

"Es un lugar increíble en toda la extensión de la palabra "

"Great all-inclusive for high school senior group spring break! Fun at the pool, energetic and attentive staff, food was good!!"

"The rooms were nice and clean. Great customer service. Food was really good at the restaurant and so was the free breakfast. Definitely recommend. "

"Overall it was good, we had to move to the hotel because of our flights were cancelled. Didn’t quite understand the two bottles of water for a room of four people. Restaurant food not good for the prices, breakfast could be better two. Room wasn’t clean during our two night stay at all. "

"I have mixed feelings about my stay at this Hilton. While there were definitely some positive aspects, there are also areas that could be improved. The bell staff and the team assisting on the beach were consistently kind, attentive, and helpful, which I truly appreciated. However, the front desk experience felt less warm and could benefit from a more welcoming approach. The beach itself was not as nice as expected, and the number of amenities felt somewhat limited considering the number of...

"I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous. "

"nice people and clean place"

"Basic, clean hotel within short walking distance to Terminal 2/3. Other terminals - urge you to pay $25 for a cab there, and only take return shuttle if you have no time constraint. Food options are actually quite good. Nowhere to walk or kill time, only good for in/out as needed."

"A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!"

"Chambre propre et personnel accueillant "

"Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive! "

"I stayed here laat year ans thw service waa better. There waa always someone asking x if I needed something, and this time it was not the same, the service was extremely slow.And we had to go get our own, and thw hostess at the Italian place was rude. "

"La habitación cómoda, el personal atento y servicial, el desayuno podría mejorar, solo la propiedad está en una zona muy aislada y no hay forma de acceder a restaurantes u otras áreas mas qué en taxi porque no hay ni transporte público. "

"This was by far the worst vacation we have ever taken. The staff was nice, but they were not equipped to deal with high volumes of guests. The check in process was awful. We could not check in at the main desk, they made Expedia members go down to an office practically off the grid to check in. Took so long we lost the afternoon to enjoy the pool. We also couldn’t get dinner reservations until the third night we were there. Had to eat buffet over and over and were told ‘sorry its busy’. Trying...