Hotel dekat Lapangan Golf Iberostar Cancun

"Amazing staff, clean rooms, airport shuttle, clean outdoor pools "

"Resort was great. Some issues with paid transportation after a delayed flight "

"My experience was not as expected for several reasons. In sum, I did not feel I was at a JW. One issue was that everyday was very stressful because there were no chairs available to seat at the pool. Guests would at 6am leave towels and informally “reserve” their spot. While I understand it was high season, a higher tier marriott (JW) should have this guest to pool chairs ratio figured out. In checkin, I was also placed in a ground floor room that felt like a corner basement room. Perhaps...

"Great food and very clean "

"Habitación limpia. Aire acondicionado apropiado. Alberca limpia "

"This resort was pretty good. The bad review is staff at the vacation membership. They have not refunded us a deposit we made of $2400. They tried to charge us for free gifts they gave us. Now they are either holding our money hostage or have stolen the money. Either way we have not gotten the money back. An older man with who thinks he is super special with his open shirt all the way down his chest insulted my wife repeatedly. He talked down to her and they forged paperwork and never gave us a...

"We had such an amazing stay at The Westin Resort & Spa Cancun! They kindly allowed us an early check-in at 9 AM, which was incredible after a long trip, we were so grateful for that. A special thank you to Ricardo, an exceptional concierge who truly made our stay unforgettable. He helped us with all our tour bookings, provided maps, arranged our massage appointments, and guided us through everything so smoothly. He is incredibly knowledgeable, warm, and genuinely cares about guests. Thank you...

"Seems to be 2-3 stars - very expensive and service food and staff poor "

"Room was very clean and the view was AMAZING! Just wish it had a swim up bar, but the pool service was amazing"

"yes"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Overall, we had a memorable trip, but there were definitely some highs and lows. Unfortunately, Esteban nearly ruined part of our experience. His behavior felt classist and inconsistent. As Latinos vacationing in Mexico, it was disappointing to feel judged based on appearance. I wore Birkenstock sandals to every meal prior without issue, yet he turned us away at Bordeaux because of them. After changing and returning, we watched him allow multiple guests in wearing open-toed sandals no dressier...

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Nice view, friendly staff. Slippery floors ( our kid slipped on the floor, also saw an older lady who slipped and was covered with blood) "

"We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out...

"👍"

"Beautiful view from our room, stunning sunrise and a pool"

"Very good internet, location, pools, beach, loungers, rooms and beds. This is a time share and there’s a hard push on listening to the time share pitch which we didn’t love. They had bingo at 3:00p at the pool, which was fun and interactive. The rooms were large! We booked the grand suite and there was plenty of room for three people. We each had our own bed and sleeping area. Quiet."

"Todo muy accesible y la playa increible"

"The staff here was the best I’ve ever had on any trip. Friendly and always on the go to make a great trip!"