By the shores of Playa del Carmen, Hotel Nautilus invites you to unwind on its sun-kissed terrace. Enjoy an outdoor pool with loungers, stay connected with in-room WiFi, and take advantage of free self parking and tour assistance - a perfect blend for a relaxing retreat.
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Nautilus provides a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool, along with sunloungers
Free self-parking
Luggage storage, tour/ticket information and a 24-hour front desk
A front desk safe and smoke-free property
Room features
All guest rooms at Hotel Nautilus include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel Nautilus have a pool?
Yes, this property has an outdoor pool. Pool access is from 9 AM to 8:30 PM.
How much does it cost to stay at Hotel Nautilus?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Nautilus on 25 May 2026 start from Rp614.699, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Nautilus pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Nautilus?
Self-parking is free at this property.
What time is check-in at Hotel Nautilus?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Nautilus?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Hotel Nautilus located?
Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Veritas Ruiz
Stayed 1 night in Mar 2024
Verified
6/10 Okay
Kristi Lane
17 Apr 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean. Hotel location is excellent, very centrally located, free water and coffee. The room had a safe. Staff were so friendly and pool was nice. The bed was very comfortable. The air conditioner and tv were awesome! My toilet didn’t flush properly, even after they attempted to fix it. The shower leaked badly so that some of the bathroom floor was flooded after every shower. My room had a balcony but the view was a bunch of electrical posts and clusters of wires. I would stay there again but ask for a different room.
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Check in was easy, parking was so convenient and easy, location was perfect ... it was close to everything, including the bus station and the pool was such a delight. It was exactly what we were looking for.
Very old Hotel right on a very busy road
Bathroom smelled strong about sewer ceiling was black from mould no Bathroom fan.
Very noisy and outdated Hotel would not recommend to anyone
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Roger
Stayed 5 nights in Feb 2023
Verified
4/10 Poor
LUIS
17 Mar 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was to small no closet space bed was to hard cement base we only spent one night there
Situé à 5 minutes du centre, chambre très propre, personnel au top, petite piscine suffisante, seul bémols il manquer un petit frigo dans la chambre mais pour tout le reste c’était parfait
Jimmy
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Vanessa
18 Feb 2026
Liked: Cleanliness, staff & service, amenities
Equipe extremamente gentil, quarto amplo e ótima localização.
Nos agradó mucho que tuviera estacionamiento considerando que la mayoría no tienen y es muy difícil estacionar en la calle por el parquímetro, la atención fue espectacular