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Four Seasons Hotel Tokyo at Otemachi

5.0 star property
Travelers can stay active at the 24-hour gym, savor Italian cuisine, or venture to nearby Shinjuku Gyoen National Garden for a peaceful escape

Choose dates to view prices

Four Seasons Hotel Tokyo at Otemachi offers a peaceful haven in Tokyo's center with amenities like an indoor pool and 24-hour gym. Guests can enjoy Italian dishes or breakfast options, plus convenient dry cleaning services and complimentary newspapers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp13.535.233
Rp17.166.594 total
20 Jun - 21 Jun

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About this property

Four Seasons Hotel Tokyo at Otemachi

  • Luxury family-friendly hotel near Tokyo Imperial Palace
  • Located close to Tokyo Tower and Shinjuku Gyoen National Garden, Four Seasons Hotel Tokyo at Otemachi provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in aromatherapy, a body wrap and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), free bike hire and valet parking (surcharge)
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a lift
    • Luggage storage, smoke-free property and wedding services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 190 rooms feature comforts, such as 24-hour room service and wet bars, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Highchairs, baby baths and children's slippers
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Rainfall showers, designer toiletries and deep-soaking baths
    • 65-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, children's books and art supplies

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 15000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 0 to 8200 per person
  • Covered self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 15000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Frequently asked questions

Does Four Seasons Hotel Tokyo at Otemachi have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 9:30 PM.

How much does it cost to stay at Four Seasons Hotel Tokyo at Otemachi?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Tokyo at Otemachi on 20 Jun 2026 start from Rp13.535.233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Tokyo at Otemachi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Tokyo at Otemachi?

Self-parking is available for JPY 5000 per night. Valet parking is available for JPY 6500 per night. Limited spots are available.

What time is check-in at Four Seasons Hotel Tokyo at Otemachi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Four Seasons Hotel Tokyo at Otemachi?

Checkout is at noon.

Does Four Seasons Hotel Tokyo at Otemachi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Four Seasons Hotel Tokyo at Otemachi located?

This family-friendly Tokyo hotel is located in the business district, within 3 mi (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Skytree and Shinjuku Gyoen National Garden are also within 6 mi (10 km). Otemachi Station is only a 2-minute walk and Nijubashimae (Marunouchi) Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 372 out of 431 reviews
Rating 8 - Good. 37 out of 431 reviews
Rating 6 - Okay. 8 out of 431 reviews
Rating 4 - Poor. 8 out of 431 reviews
Rating 2 - Terrible. 6 out of 431 reviews

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded all expectations in all regards. The staff were phenomenal! The way they catered to our needs as a family traveling with a toddler, was more than we could have anticipated. I have nothing but praise.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Large well appointed rooms, exceptional service, great location and excellent breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I have stayed so far. Spacious room, excellent service and beautiful food.
View from lobby
French restaurant
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dayne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and service. The room looked better in person than pictures. I really enjoyed this hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Incredible service in a way that only Japan can do. Watching the sunset behind mount Fuji from our 38th floor room was pretty epic. Kids loved the pool. Had a great stay and we’ll be back next time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roupen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms, great amenities, excellent service, outstanding bar, incredible views. The only thing I did not like was the french restaurant Est.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and excellent service
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! This was the best experience I have ever had in a hotel. From the check in (in my suite) and the thoughtful welcome gifts to the flawless check out and the personalized birthday message, I couldn’t ask for a better experience. I am a fan of all Four Seasons but this one is my favorite, by far. And thank you for the upgrade!!! Wow, just wow. The views, the rooms, the service - all the highest class.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service, beautiful property with superb views of Tokyo skyline.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Samedi

This was our first time staying at the Four Seasons and we were blown away. Everything was exceptional. The room had special little touches, such as a cookie puzzle that was waiting on the table when we arrived, which my kids enjoyed. We were traveling with two younger children, and they made sure to provide an extra rollaway bed
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aniruddha

Liked: Cleanliness, staff & service, amenities
Excellent property and too good hospitality by staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and location was amazing! Will definitely be back!!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real 5 star experience!!!

Everything was great! The service, the amenities, the food! The room itself, the view from the room.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The new best place to stay in Tokyo

Absolutely top notch. Wonderful design, amazing staff, excellent rooms. The best place to stay now.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm haven in bustling Tokyo. Staff go above and beyond, we felt very comfortable here
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very sweet staff and amazing breakfast.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ya Qi Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, fantastic room and service by Yuki, Ishi, Nagomi, Yuka of Guest Services, and Taiga, Yuhei of Pigneto.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
fabulous property and location across from the imperial gardens
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property just not really located near anything. I would suggest staying closer to Tokyo Station.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were the best in Japan
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent food at pigleto. Good amount of vegetarian options including custom options the staff provided
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel with great views.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with modern facilities and very helpful staff. Memorable stay.
Stayed 3 nights in Sep 2024