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Hotel Trusty Tokyo Bayside

3.5 star property
Relax in style at this top-rated hotel where convenience meets first-rate service. Indulge in fine dining or unwind with expertly crafted drinks.

Choose dates to view prices

In the heart of Tokyo, Hotel Trusty Tokyo Bayside offers a seamless stay with dry cleaning/laundry services, a cozy bar, and a restaurant. Enjoy in-room WiFi and take advantage of amenities like luggage storage, concierge services, multilingual staff while appreciating the helpful staff praised by previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is Rp1.174.264
Rp1.291.690 total
22 Jun - 23 Jun

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About this property

Hotel Trusty Tokyo Bayside

  • Hotel near Tokyo Big Sight
  • Located close to Toyosu Market, Hotel Trusty Tokyo Bayside provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
    • Multilingual staff, a front desk safe and a vending machine
    • A 24-hour front desk, luggage storage and a lift
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 200 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with separate baths/showers and toilets with electronic bidets
    • LCD TVs with satellite channels
    • Fridges, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 20

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Trusty Tokyo Bayside pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Trusty Tokyo Bayside?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Trusty Tokyo Bayside on 22 Jun 2026 start from Rp1.174.264, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Trusty Tokyo Bayside?

Self-parking is available for JPY 1500 per night.

What time is check-in at Hotel Trusty Tokyo Bayside?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Trusty Tokyo Bayside?

Checkout is at 11 AM.

Where is Hotel Trusty Tokyo Bayside located?

Located in Koto, this hotel is 0.5 mi (0.9 km) from Tokyo Big Sight and 1.7 mi (2.8 km) from Toyosu Market. Tokyo Imperial Palace and Tokyo Disneyland® are also within 9 mi (15 km). Aomi Station is 9 minutes by foot and Tokyo Big Sight Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with regards to Tokyo Big Sight venue. Many restaurants close by and shopping. Only regret was no english tv channels. I will certainly stay there again in the future. Excellent room pricing for a high end hotel.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very helpful staff and a good location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodation had lots of room. Breakfast was lovely.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained, staff is very friendly. The bay view is very nice and walkable. Room was bigger than expected and very comfortable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice value

Easy to check in. Beautiful location near train stations and walking park. Great service. Clean and comfortable room.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so courteous and helpful. The cleanliness, aroma, and ambiance was very pleasant and relaxing. I really liked the restaurant in the hotel. If I’m fortunate enough to return back to Japan, this hotel will set the standard for excellence. I would definitely stay here again if I possible.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Chenhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very quiet and the staff was nice. The only thing I am not satisfied was there are not many restaurants around the hotel.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

CHI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is fine for the price point. This is a great location if one is looking for more quiet / relaxing side of Tokyo. There are malls / entertainment within walking distance. The only thing lacking is no convenient store near by.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yong Hoon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The mattress of bed is excellent and I could sleep so comfortable
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night before I got onto a cruise ship. It was very nice and good value for the amount I paid. The staff was nice and helpful in getting me a taxi to the cruise ship.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel overall, we experienced no problems but would have been better if earlier check in was available....
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were gracious with calling for taxi etc. Engaged in a personal level while remaining professional.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
This location was very far removed. If you are here for work, it's a great option if you are going to be at the Expo center. Otherwise, I wouldn't recommend. Also you can stay in Ginza and only be 30 mins out but lots more options for food and shopping. The fish market was nice there. The staff was ok. Our luggage arrived and they didn't tell us not bring it to our room. Don't message them in the app they don't reply there, email them. I left something behind and they were kind enough to mail. It to my next hotel. Kind staff.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was quite limited,and the air conditioning was good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Trusty Tokyo Bayside is very nice, clean, quiet, close walking distance to the Zepp Diver City mall. Lots of great walking spaces 10 minute walk to the Tokyo Big Sight Station.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever and we’ve been to many hotels in Japan 👌
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Abdo Abou

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

SOORYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soooo good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did appreciate the free wifi
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to do everything!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Oct 2024
Verified

8/10 Good

kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has very delicious dishes , even though not enough choices
Stayed 1 night in Mar 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, very small, and there was no closet. The area is not near any significant sights. We stayed there because we were invited to a reception next door at the Tokyo Bay Court Club. It's much better to stay on the mainland.
Stayed 2 nights in Nov 2024