Apakah Grand Sunset Princess - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang indoor, 12 kolam renang outdoor, dan kolam renang anak.Akses kolam renang pukul 08.00–20.00.

Berapa biaya menginap di Grand Sunset Princess - All Inclusive?

Mulai 15 Jan 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Grand Sunset Princess - All Inclusive pada 16 Jan 2026 mulai dari Rp4.866.227, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Grand Sunset Princess - All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Grand Sunset Princess - All Inclusive?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Grand Sunset Princess - All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Grand Sunset Princess - All Inclusive?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya MXN 50 (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di Grand Sunset Princess - All Inclusive?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Sepakbola, Tenis, Bola voli, dan lainnya.

Di mana lokasi Grand Sunset Princess - All Inclusive?

Terletak di Playa del Carmen, properti pinggir pantai ini juga menawarkan lokasi di kawasan hiburan, sekitar 2 km dari Pantai Xcalacoco dan Chun-Zumbul (situs menyelam). El Camaleón Mayakoba Golf Course dan Pantai Punta Esmeralda juga berjarak 5 km saja.

Ulasan, Promo & Foto Grand Sunset Princess - All Inclusive 2026

Tentang kawasan sekitar

Terletak di Playa del Carmen, Grand Sunset Princess - All Inclusive memiliki lokasi di kawasan hiburan dan di pantai. El Camaleón Mayakoba Golf Course dan Playa del Carmen Maritime Terminal patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Pantai Utama Playa del Carmen serta Taman Ekologi Tres Rios jika Anda ingin menjelajahi kecantikan alam kawasan ini. Bepergian bersama anak? Jangan lewatkan Taman Hiburan Xcaret Eco dan Taman Bertema Xplor.

Kunjungi panduan perjalanan kami untuk Playa del Carmen

10/10 Sangat Bagus

Henryk

14 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

This was my first stay at Grand Sunset Princess and I loved it. Lovely, green area. Beautiful, spacious room with modern bathroom facilities. Fine bed. Room cleaned every day. Lots of swimming pools in addition to beach; I mostly used the pools. Very responsive staff, which I appreciated. I recommend this hotel to others and am likely to return myself.

Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Matt

Bepergian dalam rombongan

13 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Spacious, clean rooms, excellent food, friendly staff, and great amenities.

Menginap 7 malam pada bulan Januari 2026

8/10 Bagus

Ryan

Bepergian bersama teman

13 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Renovated rooms were great, food was amazing. On going renovations didn’t really affect us or were noticeable. Beach unfortunately was not in great shape when we were here. It’s eroding and lots of seaweed.

Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Byron

13 Jan 2026

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Top notch place excellent service beautiful room excellent bartenders excellent buffett beautiful grounds anybody that doesnt think this plzce is top notch is a complete idiot ive been to the carribean islands 10 times 3rd time to mexico i wouldnt hesitate a minute on returning there stayed 8 days didnt wont to come home

Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Nguibanha

11 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Clean, spacious room! I liked the different food options and they gave me an offer for the spa and I enjoyed my massage very much! There were also people taking free professional pictures, transportation around the grounds and poolside entertainment. Beach was well maintained with water activities (some free and some paid) I suggest downloading the app for your convenience.

View from the bar in the main lobby (Non Alcoholic Conga pictured)

Bathroom in the junior suite (not pictured is the toilet and shower with their own separate doors)

Menginap 4 malam pada bulan Januari 2026

10/10 Sangat Bagus

Joanne

Bepergian bersama teman

9 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded

Menginap 9 malam pada bulan Desember 2025

6/10 Cukup Baik

Viachaslau

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga

9 Jan 2026

Tidak Disukai: Fasilitas

Our stay at the hotel in Mexico was just okay overall. While the property itself has potential, about half of the resort was under construction during our visit, which significantly affected the atmosphere. There was noticeable noise during the day, limited access to certain areas, and it didn’t feel like the relaxing getaway we were expecting. The beach was also a major disappointment. There were far too many rocks, making it difficult and unsafe to enter the water. We personally saw multiple guests get injured, which took away from what should have been one of the highlights of the resort. I want to note that I am always generous and tip well when traveling, especially in resorts like this. Unfortunately, despite that, the staff often didn’t seem happy or appreciative, and some interactions felt indifferent or unwelcoming. The experience wasn’t terrible, but it also didn’t live up to expectations given the price and reputation. With the construction completed, safer beach conditions, and better staff engagement, this resort could be much better.

Menginap 6 malam pada bulan Desember 2025

6/10 Cukup Baik

Sol, Saltillo

Bepergian bersama keluarga

7 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas

La playa del hotel tiene demasiados sargazo y las actividades que están dentro del hotel que ofrecen no son honestos te roban el tiempo te roban tu dinero

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

annie

Bepergian bersama keluarga

7 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

did a lot of research when trying to find a place to stay in Mexico and these reviews helped! So I’ll share my honest opinion.. First of all we chose Playa Del Carmen over Cancun because we wanted a little more wildlife and we are not into the party scene. The resort was really good. It isn’t bougie or luxurious, but well maintained, safe and clean. We did think it was mostly beautiful. The restaurants were great, steakhouse was best. Staff was super nice. We had everything we needed… the beach is OK. It isn’t the most beautiful beach. It’s not very expansive and you can’t really go out into the water and explore much. However you can walk up the coastline and find some nice spots to look for shells, etc. The beaches are definitely better up in Cancun… we upgraded to a room that had a swim out balcony, which was really lovely. I don’t think we would have swam quite as much if the pool wasn’t right outside of our room so that was really fun. However, the pool is ice cold! I’m not sure how they accomplish getting the water so cold but it’s a good 10 to 20° colder than the ocean even LOL .., we did have a coatimundi animal break into our room and trash it one day so keep your doors locked when not there! But the animals are awesome, we saw wild monkeys, deer and iguanas all over.. the resort is not crowded. It was really peaceful. Good restaurants. I’d stay here again. Having all inclusive was so convenient. Bring money to tip everyone though… we did Xcaret and it was just ok.

Menginap 7 malam pada bulan Desember 2025

6/10 Cukup Baik

Sharree

5 Jan 2026

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

No hot tub for every guest to use. Small things like no mag mirror in bathroom and the app was difficult to use and make reservations. I had no way of knowing when activities were happening on the property. The property is very clean and the staff was nice. The family side was close so there were a lot of kids running around. My experience on the adult side may have been different if it was only adults. I would recommend for families

Menginap 4 malam pada bulan Januari 2026

8/10 Bagus

Michael

Bepergian bersama teman

4 Jan 2026

Disukai: Kebersihan

Everything was ok

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

LUIS FERNANDO

Bepergian bersama keluarga

3 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Es muy buen hotel, las habitaciones super comodas y la atención del personal muy buena.

Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

Joydeep

Bepergian bersama keluarga dan anak

2 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time..

Menginap 9 malam pada bulan Desember 2025

2/10 Sangat Buruk

Dina

31 Des 2025

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Our stay at Grand Riviera Princess was a disaster. We travel to Mexico often, and this was by far the worst resort experience we’ve had. At check-in, our luggage was taken by a separate cart, but we were given incorrect directions on where to go. We were told to wait for a shuttle but were never shown the correct pickup location. We wandered the massive property in the wrong direction for over an hour until I had to return to the front desk and force an employee to walk us to the right spot. No one explained any amenities — no shows, schedules, or directions. The buffet was terrible, with very limited and poor-quality options. The property is dated and poorly maintained. Pools had heavy rust stains and were not heated. The beachfront was unsafe and unusable — erosion, fallen palm trees in the water, exposed roots, rocks, and garbage. No one was swimming. Inside the room/buildings: broken lighting (no parts to fix it), a toilet not anchored to the floor, and bat droppings on interior walls. After completing the survey, we were called to the concierge office. The employee was dismissive, only writing notes and repeatedly saying he was “not allowed to compensate” us — even though I never asked for compensation. I was explaining guests should be warned in advance about major issues. He promised management would follow up. No one ever did. Poor management, poor maintenance, zero customer care. We will never return!

Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Ramona

30 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand.

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

Mehrdad

Bepergian bersama keluarga

30 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun

Menginap 5 malam pada bulan Desember 2025

8/10 Bagus

Amber

Bepergian bersama keluarga

29 Des 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.

Menginap 6 malam pada bulan Desember 2025

2/10 Sangat Buruk

Gaurao Vijay

Bepergian bersama keluarga

29 Des 2025

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

My experience with Expedia and Grand Sunset Princess was extremely disappointing and stressful. Upon arrival at the hotel, I was told that my booking showed an infant instead of a child. This was shocking because there is no clear or obvious option in the Expedia app that shows this distinction, and I have booked many trips through different platforms without ever making such a mistake. Instead of trying to resolve this reasonably, the hotel staff refused to acknowledge that this could be a system or app issue. They demanded that I pay an extra fee based on the same-day hotel rate, which was significantly higher than the rate I originally booked. This felt unfair and exploitative. I contacted Expedia expecting support, but they were equally unhelpful. The agent gave me only two options: Pay the inflated difference demanded by the hotel, or Cancel the booking and receive a refund only according to hotel policy, which meant not a full refund. This completely defeats the purpose of booking through an agent or travel platform—to help resolve issues when something goes wrong. Neither Expedia nor Grand Sunset Princess showed any willingness to take responsibility or offer a fair solution for what was clearly a minor and unintentional booking issue. The lack of customer support, flexibility, and basic understanding ruined the start of my vacation I strongly advise travelers to avoid using the Expedia app and to think twice before book this hotel

Menginap 4 malam pada bulan Desember 2025

2/10 Sangat Buruk

Layla

Bepergian bersama keluarga

29 Des 2025

Disukai: Kebersihan

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

Due to a last minute booking glitch the previous day and despite multiple attempts to call the reservations line and not getting through to the correct service or being disconnected. My daughter was left off my original booking I made directly with the resort. This was on Dec 23rd. I thought we would rectify this and pay the difference when we got to the hotel but front desk staff told me I would have to make an entire new booking (and an additional room) for my daughter who is 16 and that because reservations is located in Spain and closed early for holiday Dec 24th, it was not available to add her to my existing reservation and told me to book through Expedia. The Expedia booking process was good. After having to pay an astronomical amount and booking a second room that we did not use we were given our room. Immediately upon entering the resort we noticed very few guests. The front lobby was much as I remembered it from two years ago, even updated. But once we entered the resort grounds itself, we were disappointed to see that it appeared somewhat run down and neglected. The room we were given was also updated but had an open concept glass bathroom that lacked privacy and disturbed the other person as the lights shone through to the sleeping area when someone used it at night. On our last night we had a very disturbing and scary experience in which we were targeted and followed by three men and made to feel intimidated. I am also reporting this incident directly.

Menginap 3 malam pada bulan Desember 2025

6/10 Cukup Baik

Linda

28 Des 2025

Disukai: Kebersihan

No where for soap or shampoo in shower. Room numbers in hall are incorrect. Half the resort was under construction. No stairs in or out of pools. Food and services were excellent, facilities was challenging. An animal opened the closed screen door and came in our room one night!

Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Jose Daniel

Bepergian bersama keluarga

27 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Relaxing place!!!

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Omar Jorge

Bepergian bersama keluarga dan anak

26 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

La habitación está recién remodelada, la dejaron muy linda y muy moderna nos encantó. El servicio como siempre excelente.

Menginap 5 malam pada bulan Desember 2025

2/10 Sangat Buruk

Kapil

25 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

The food was horrible. Not worth the price and everything else was overpriced.

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

Hunter john

25 Des 2025

Menginap 9 malam pada bulan Desember 2025

6/10 Cukup Baik

Valery P

24 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

The staff was kind the food was less then average

Menginap 3 malam pada bulan Desember 2025

Grand Sunset Princess - All Inclusive

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Deluxe Suite, Garden View

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Deluxe Suite, Pool Access (with Bathtub, Pool View)

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Family Club Room - Pool Access, Pool View

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Suite (with Jacuzzi)

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Suite with Bathtub and Outdoor Shower

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Double Room Deluxe with Garden View

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Triple Room Luxury with Pool View

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Single Room Premium with Garden View

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Single Room with Lake View

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Single Room Deluxe with Garden View

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Double Room Deluxe with Garden View

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Quadruple Room Deluxe with Garden View

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Single Room Deluxe with Garden View

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Single Room Deluxe with Garden View

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Triple Room Deluxe with Garden View

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Triple Room Deluxe with Garden View

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Single Room Luxury with Pool View

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Double Room Luxury with Pool View

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Single Room Premium with Garden View

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Double Room Premium with Garden View

Lihat semua foto untuk Double Room Premium with Garden View

Double Room Premium with Garden View

Lihat semua foto untuk Double Room Premium with Garden View

Double Room Premium with Garden View

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Quadruple Room Premium with Garden View

Lihat semua foto untuk Triple Room Premium with Garden View

Triple Room Premium with Garden View

Lihat semua foto untuk Triple Room Premium with Garden View

Triple Room Premium with Garden View

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Double Room with Lake View

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Super Saver

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