Apakah Ocean Maya Royale - Adults Only - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.

Berapa biaya menginap di Ocean Maya Royale - Adults Only - All Inclusive ?

Mulai 21 Des 2025, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Ocean Maya Royale - Adults Only - All Inclusive pada 22 Des 2025 mulai dari Rp4.872.675, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Ocean Maya Royale - Adults Only - All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ocean Maya Royale - Adults Only - All Inclusive ?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 05.30.

Pukul berapa check-out di Ocean Maya Royale - Adults Only - All Inclusive ?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di Ocean Maya Royale - Adults Only - All Inclusive ?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Kayak, Tenis, Bola voli, dan lainnya.

Di mana lokasi Ocean Maya Royale - Adults Only - All Inclusive ?

Terletak di Riviera Maya, properti pinggir pantai ini juga menawarkan lokasi di kawasan hiburan, 2,7 km dari El Camaleón Mayakoba Golf Course, dan 4,5 km dari Pantai Xcalacoco. Pantai Maroma dan Taman Ekologi Tres Rios juga berada dalam 10 km.

Ulasan, Promo & Foto Ocean Maya Royale - Adults Only - All Inclusive 2026

2/10 Sangat Buruk

Connie Kia

Bepergian dalam rombongan, Bepergian bersama keluarga

20 Des 2025

Tidak Disukai: Kebersihan, fasilitas

The food selection was not all that great. Resort was small and not much to do. Alcohol and soda was extremely watered down. We had bugs in our room and all over my clothes in my suitcase. This was our first time in Cancun and will not be returning to this resort.

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Christie

Bepergian bersama keluarga

19 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Everything about this resort and our stay was stellar. No complaints. Exceptional service by Alfredo, Margarita, Juan and Edith especially . Staff and guests so friendly. Food at buffet bit hit and miss but overall good. We had the Privilege package and i highly recommend. Felt really spoiled. One negative was the chair saving at pool and beach. Difficult to get decent spot unless you get there by 5 or 6am to stake your spot with your towel Overall we loved our stay and will be back!

Menginap 7 malam pada bulan Desember 2025

6/10 Cukup Baik

Jennifer

Bepergian dalam rombongan

18 Des 2025

Disukai: Kebersihan

Tidak Disukai: Kondisi & fasilitas properti

During our stay, the water was cut off, several times, the electricity went out, and the air conditioners weren't working correctly. The staff was amazing, very helpful and super nice.

Menginap 6 malam pada bulan Desember 2025

8/10 Bagus

Gilman

18 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Very friendly and helpful staff. Did have a few issues with our room. The power went down twice within 2 hours on the same day and we couldn't open our safe on our last day and the staff told us because the battery went dead. Other than these issues, my wife and I did really like our room.

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

Dale John

17 Des 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Wonderful place. Everything excellent. Highly recommend

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

kelly

Bepergian bersama teman

17 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The room was spacious, all staff were very nice and friendly, food was excellent and the pool bathrooms were very clean!!

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

Todd Christopher

Bepergian bersama teman

17 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

This was our third time at this resort. Facilities and food seem to be going downhill slightly. They added air conditioning to the lobby area about half way through our stay and it ran constantly, making the lobby bar too cold to sit at and socialize in the evening. We have been to resorts in Mexico at least 30 times and always had open air lobbies which we enjoyed. I'm not sure why they felt it was necessary to make it so cold that guests could not enjoy the lobby. We complained several times but nothing was done to adjust the temperature. The activities and entertainment were also not up to par with what we experienced at previous visits to the resort. On the plus side, our room was nice, and they do have a decent beach with plenty of both sunny and shady spots to enjoy.

Menginap 9 malam pada bulan Desember 2025

8/10 Bagus

Kent, Burlington

Bepergian bersama teman, Bepergian dalam rombongan

17 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Food and Service were excellent.

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Irene Lee Go ep

Bepergian bersama keluarga

17 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Chambre propre, personnels des bars et des restaurants très agréable, multiple choix de nourriture, animation variée et cool

Menginap 18 malam pada bulan November 2025

8/10 Bagus

Maria Lourdes, Beach Park

Bepergian bersama keluarga

16 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

Overall the property is well kept, very clean. Room was good except that we had a very bad experience due to no running water for almost a full 24 hours in a couple of rooms from our group. No one called to notify us of what was happening or keep us updated. We had to keep calling to find out what was going on and even then we didn't get much information. Not enough dining options. We also had an issue with getting a table for all of us at the restaurants. It seemed like a huge inconvenience to get a table for the group. We did have a larger group of 14 so I kind of understand for the sit down restaurants but at the buffet? All other places i've ever been to are more than happy to put some tables together at the buffet. Not here. The rest of the service was hit or miss for the most part. Some people went above and beyond while others were downright rude. The exception would be the activities team. They all did a fabulous job and are the reason I rated a bit higher. Shout out to Kendall who was always friendly and upbeat and kept everyone engaged. Also would like to recognize our poolside waiter; Andres who was awesome!

Menginap 7 malam pada bulan November 2025

10/10 Sangat Bagus

James

16 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Ocean Maya is excellent value...food is excellent and varied, drinks are consistent and decent name brands are available in all the various liquor types, staff are professional and friendly, loungers are comparatively easy to obtain and the beach was very acceptable.

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Eileen Anne

Bepergian bersama teman, Bepergian bersama keluarga

16 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Good food and clean rooms but the staff were amazing!

Menginap 8 malam pada bulan Desember 2025

10/10 Sangat Bagus

Dustin

16 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Room was clean and well maintained. The amenities were great. Loved the Mexican restaurant! We spent 5 days there and enjoyed.

Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Davorka

Bepergian dalam rombongan

15 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

The staff was extremely friendly and helpful; however, this was the most disappointing vacation I have ever had. The food was very disappointing. My stomach hurt most of the time, and there was very little seafood available. Compared to other five-star resorts I have stayed at, the quality of the food was significantly lower, with barely any seafood options. At one restaurant, I was served farm-raised salmon topped with hot jalapeño peppers, which burned my mouth. I only took one bite, as the fish was tasteless to me. The ocean experience was also very distressing. The water was full of jellyfish. On my third day, I ran out of the ocean after several people began screaming because they were being stung. While trying to get out of the water, I fell and injured my knee, which prevented me from swimming for two days. I was also stung several times, and a friend who was with me was stung three times simultaneously. After that, she refused to go back into the ocean. This significantly impacted our vacation. The massage I received at the spa was the worst massage I have ever had. It was extremely painful and stressful. The massage therapist applied excessive pressure and dug deeply into my skin. I regret not getting up and leaving the session. Additionally, the property needs updating, especially near the main area in front of the Hacienda restaurant. For a five-star resort, that area looked somewhat run-down.

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ann

14 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

We stayed 8 nights in room 1804. It was a standard room but nice, large, and spotless every day! Our mini fridge was restocked with beer, pop, and plenty of water every day - never had to ask. The food was great! No complaints whatsoever! We especially enjoyed the Japanese a la carte. The entertainment staff was simply amazing. They were all such high energy, witty and so much fun! All staff were quite pleasant and helpful. The pools were great, the beach was nice and had white powdery sand. Overall we very much enjoyed this vacation and would return!

Menginap 8 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ronak

14 Des 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Good staff, helpful people

Menginap 5 malam pada bulan November 2025

10/10 Sangat Bagus

RUTH

Bepergian bersama teman

13 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Service exceptionnel. Nourriture excellente. Propreté de la chambre et partout sur le site. personnel courtois et attentionné. Sécurité absolue. Nous y retournerons certainement!

Menginap 21 malam pada bulan November 2025

6/10 Cukup Baik

Samuel

Bepergian bersama teman

12 Des 2025

Disukai: Kebersihan

Tidak Disukai: Staf & layanan

This is most definitely not a 5 star resort. The beach and jungle were very pretty. We loved the coatimundi running around everywhere. The resort itself is old and outdated. It looks like it might have been a 5 star resort in the 1990s. Food was super inconsistent. The buffet options were horrible. If you want any sort of protein, prepare to wait in a 20 min line to get a small piece of chicken or a burger. They had fresh fruit and salad out all the time, so if you are vegetarian you will be fine. Meat eaters will struggle. The other restaurants were better. The Mexican and Hibachi were both very good for an all inclusive. Good luck getting reservations though. Restaurants close randomly during the week and even waking up at 7am when the reservations start don’t guarantee you a time slot. We tried 5 days in a row to get the hibachi and only on the 5th day could we get the very last slot. Service was the big problem with this resort. This was hands down the worst service I’ve seen in my 10+ visits to all inclusives. There were some exceptions. The bellman was very nice and drove me around when I left a bag in the lobby and the bartenders at the lobby bar and coffee shop were super friendly and helpful. Almost every other person there worked at the resort seemed to absolutely hate their job though. Some were rude, but most just didn’t seem to care at all. Tipping did not help. Most of the time a tip received no thank you and they continued the poor service. Overall, 3 stars.

Menginap 6 malam pada bulan November 2025

10/10 Sangat Bagus

Jacqueline, Chicago

Bepergian dalam rombongan

12 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The grounds were well kept. The room was large and clean. The food was delicious, and they asked about food allergies at every meal which is really thoughtful. The resort wasn't overcrowded at all so there was always space to eat, and we never had to wait to be seated. Carlos and Hugo were awesome servers! All staff and employees were friendly and helpful. There are a couple pools, access to the beach, and a few other places to relax in the sun. The pool bar did get a little backed up at times but nothing more than a couple minutes wait. The first night we were there and on/off for nearly 24hrs the water didn't work for the entire resort. This was because of the city's water service provider so it was out of the resort's control. We would definitely stay again!

Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Sonia, Holyoke

11 Des 2025

Disukai: Kondisi & fasilitas properti

Our stay at Ocean Maya Royale was not what we expected. Overall, the customer service left a lot to be desired. We had to call the main number several times just to receive basic items like water and a steamer. Although they were eventually delivered, it took multiple follow-ups, which was frustrating. Our experience at the Mexican restaurant, El Charro, was especially disappointing. We waited an hour for our food, only to be served cold dishes. The chicken in particular tasted as if it came out of a can. On top of that, getting reservations at the other restaurants was nearly impossible. There was also a day when the water went out for a few hours in the morning and again in the afternoon, which was inconvenient and unexpected for a resort at this level. Despite the issues, I want to give a big shoutout to the staff at La Hacienda: Octavio, Sara, Gabriela, Ramon, and Benito. Their service stood out and truly made a difference during our stay. Additionally, Kevin at checkout was excellent—professional, kind, and efficient. These team members were the highlight of our trip. In summary, while there were some bright spots thanks to a few outstanding staff members, the overall experience fell short of expectations.

Menginap 3 malam pada bulan Desember 2025

8/10 Bagus

Carolina

10 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas

We really liked the resort but wont be back likely. We stayed 6 nights and they were having water issues. Apparently it is a cancun issue but we were also told other resorts were fine. They gave us a courtesy one day upgrade and that was fine but it felt like we were inconvenient and the only way we got to be heard was expedia contacting the hotel. We love the place also be aware this hotel is a very european company who caters mostly to Canadian and european clients so it could be a bit different. That being said nothing was wrong or bad except for the water thing.

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

Benjamin

10 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Staff

Menginap 8 malam pada bulan Desember 2025

10/10 Sangat Bagus

Nancy

8 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

We loved everything about this place. Also a big shout out to a special worker named Viridiana. She was so amazing. Made us feel so special.

Menginap 14 malam pada bulan November 2025

10/10 Sangat Bagus

Pamela J

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga

8 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Rooms were clean, well stocked, property was so clean.

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Andrew

Bepergian bersama teman

7 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The room was good, clean. Staff are always amazing, friendly and so helpful. The food is good. The grounds are well taken care of. We booked a massage at the spa and it was very relaxing. This was our 4th time at this resort and we will be back. I want to give a particular shout out to our butler David and to Gabriela at the Privilege desk, our flight was cancelled and moved to the next day and Gabriela helped us get a room for the night and made sure we were taken care of. Thank you!

Menginap 7 malam pada bulan November 2025

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