Hotel Keluarga di Puerto Morelos

"Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Personal muy amable en todo momento, falta variedad en botellas y los restaurantes de especialidad les falta mejorar en cuanto a calidad. Respecto al área de niños piscinas etc, siento que ya quedó un poco obsoleta se notan los juegos viejos e incluso inservibles"

"Room was clean, staff were friendly, amenities were great"

"La habitación estába limpia y de buen tamaño, sin embargo se debe considerar que si se es muy sensible a los ruidos, las habitaciones sencillas no son una buena opción porque se escuchan muchos ruidos de la calle y las camaristas se ponen a platicar en el pasillo desde las 7 am sin considerar que hay huéspedes aún durmiendo. "

"Everything was great except no access to beach due to Seaweed Sargassum in summers, however good thing was Puerto Morales beach was great and is just a 10-15 mins drive. Food was good with something for everyone, the staff is friendly. Overall good value for money. They have enough activities from the resort."

"Very nice resort, will visit again. Will also book my clients here.Livd the special attention to detail staff had, remembering"

"En general es un muy buen hotel, habitaciones lindas, comida variada y de gran sabor. Las albercas amplias y bonitas y la zona infantil acuática aunque es pequeña es entretenida para los niños"